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Corsair Community

Apophis3

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    1

Apophis3 last won the day on February 23 2018

Apophis3 had the most liked content!

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12 Good
  1. Nice, if/when my replacement breaks I'll consider doing the same
  2. 1) The RMA process is straight forward. You file a submission on their Support Page, and include a description of the problem, and a copy of the invoice and pic of the serial number. Then after awaiting the unforeseen waiting period (I am still waiting) they either ask for more info, or give you a RMA number, and return info. With Corsair, you pay for shipping to them. 2) iCUE has a bit of a learning curve, but once you understand the author's mindset, you can figure things out. It's like learning Corel software. 3) This downtime forced me to go back to my Dark Core, and now I remember why I bought the Ironclaw. The butt of the Dark Core doesn't fit my hand well, it's too short, plus my thumb doesn't rest where it should be to easily use the Forward button. So I decided to treat myself to a Logitech G903 Hero while I await RMA. Took a day to get hand adjusted to new ergonomics.
  3. After the store return policy expires, you have Corsair's RMA service.
  4. You can add me as a broken wheel victim. Broke while I was scrolling a web page, and I don't use the wheel button in gaming. So yeah, this is fail. Using my Dark Core as a backup until replaced.
  5. If Corsair used a standard kb layout size, then I'd suggest you get some keys from a 3rd party. You could do that, but you'd have to use your spacebar and Alt caps. You could also try the PBT Double shot caps.
  6. Do a soft reset, IIRC the default settings on the KB for power savings is far too aggressive: To reset a wireless keyboard: Turn off your keyboard. With the keyboard turned off, hold down the ESC key. While holding down the ESC key, turn on your keyboard. After about 5 seconds, release the ESC key. You will see the keyboard lighting flash if the reset is successful.
  7. If you were my customer while I was at Asus, I'd just ship out a dongle. Really, negative feedback isn't worth the cost savings to a company. After learning that this K63 Wireless has no replaceable battery w/o soldering, I find this is a big issue on QA design and planning. I'll probably wind up getting a battery replacement when it's needed and splicing it in, and capping the connections, so that I can easily replace it in the future. (Did this for fan replacement on my PSU) But yeah, seeing how Corsair plays "hide the firmware" for their mice/keyboards, the abysmal increase in Ticket response time, and I won't even mention their iCUE "plug-in" compatibility with my Asus motherboard, and the issues that created. I'm thinking a mechanical kb with Romer-G keys may be the next option. Oh, and the silly "CORSAIR" lettering on top was just stick-on letters, and they sit above the battery, which warms up. Thus many of the letters have fallen off. The ship logo is still going strong, but now my kb is a "R A R" brand. :P
  8. 1) You can rename the device name. That happens when it disconnects and reconnects. 2) Try running the dongle pairing in Settings tab.
  9. When you plug it in it should flash green bars to indicate battery level and is charging
  10. I have to agree on this, cuz the per-key lighting option isn't in iCUE.
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