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Corsair Raven

Corsair Employee
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Everything posted by Corsair Raven

  1. Hey there, from my understanding, there is no true limit to the length of time for the gifs that you can apply. Just keep in mind that iCUE may use additional resources depending on the length of the gif.
  2. What version of iCUE are you currently on? Are you on 4.29.203? Does it only happen in this game and discord specifically?
  3. If you haven't tried this yet, do a clean install of iCUE, and a repair and see if that helps. Also, if you ever went into the properties for the iCUE executable, and set it to run as administrator, uncheck that setting and see if that helps.
  4. Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  5. Hey there, if you ever located the iCUE executable and edited the Properties -> Compatibility -> Settings and then enabled the check box to run the program as an administrator, try unchecking that, reboot and see if iCUE runs on start-up.
  6. Hey there, when a system is put to sleep the OS and all apps that are running are suspended to memory. If iCUE is having issues resuming the service after the system wakes from sleep may be being caused by running other third party RGB or Hardware Monitoring software being installed or running on the system.
  7. Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  8. They there! Do you have a ticket number? (I believe I asked you on another thread). Please also double check that you are on iCUE 4.29.203.
  9. Do you have a ticket number? I may be able to have someone take a look.
  10. Sounds like a bad driver install, what happens if you reinstall the Nvidia Drivers?
  11. Like LeDoyen mentioned, the new cable is compatible with any Type 4 PSU. So if you have for example, CP-9020140 as your HX1200, it's compatible.
  12. I went ahead and inspected my LGA 1700 kit for you, and you should be fine to use either end to screw into the back plate. Like you observed, the kit I have is the same on both ends.
  13. Hey there, if you check the event viewer, do you see any crashes where the faulting module is iCUE? I have yet to see an instance where iCUE causes the issues you are describing, but I am curious to see what the event viewer can show us for this issue.
  14. Hey there! So I took a look at the ticket, it looks like the team for that handles tickets for your region have an influx of requests at the moment, any patience for a response is greatly appreciated.
  15. The issue is that particular update, this is not something that we can correct. It is being caused by a windows update, a future update addressing those issues would resolve it. You can try a different resolution: https://help.corsair.com/hc/en-us/articles/9542554576781-How-to-Fix-conflict-between-iCUE-audio-equalization-and-Windows-11
  16. Try updating to iCUE 4.29, https://www.corsair.com/us/en/icue See if that makes a difference for you.
  17. Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  18. Hey there, I would start by reseating the USB cable for the cooler. Might even be worth moving it to another USB header to see if it pops up in iCUE.
  19. Hey there, the commander core that comes with the Elite Capellix and LCD coolers are not exactly easy to purchase. If you need a replacement commander core for the cooler, reach out to our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you. If you want a commander core for just controlling fan PWM and RGB, you can pick up a commander core xt: https://www.corsair.com/us/en/Categories/Products/Accessories-|-Parts/CORSAIR-iCUE-COMMANDER-CORE-XT-Smart-RGB-Lighting-and-Fan-Speed-Controller/p/CL-9011112-WW
  20. Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  21. Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  22. Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  23. Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
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