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  1. Last updated September 13 2021 Clickable Direct Links to each section of this Faq (click browser back button to return here, or just keep on scrolling) Commander Pro/Lighting Node Pro/Lighting Node Core/RGB Fan LED Hubs/PSU's/AIO Coolers RGB Fans/RGB Strips/LS100 specs/info iCUE Enabled Cases Basic Questions Answered Diagrams and Videos ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Other Faqs/Guides My 1000D Build Guide iCue FAQ DevBikers General Cooler FAQ Inheritance's iCUE Tutorial Community iCUE Tutorials/Guides iCUE Early Access - Video Tutorials ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ We request you refrain from posting questions or requests for help in this thread. It is for reference only, Please start a new thread with any questions or requests for help. Thank You Links for correct Section's of the Forum for Question's you might want to ask iCUE 'Click Me Corsair Cooling & Coolers 'Click Me' Corsair Link 'Click Me' Corsair Power Supplies 'Click Me' Corsair Cases 'Click Me' Corsair Memory (RAM) 'Click Me' Corsair Solid State Drives 'Click Me' Corsair Utility Engine (CUE) 'Click Me' Again, Please don't ask for help or advice in this Thread as it will make it unmanageable for both my self and the Corsair Administration Team, Start Your own thread in the correct section from above. To add. I Do not mind taking Pm's for questions or help and will always answer you.. but in the art of helping others we need your questions to be public really so that future members in need of help can find similar questions to their own while searching for answers.. hope this makes sense guys & gals.. and GOOD LUCK!! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Thought I would Knock this thread up for people to find when searching for Setup help of Corsair iCue & LINK Hardware, RGB Fans, Commander Pro's, Lighting Node Pro's, Corsair LED strips ETC. I will keep adding to it in an attempt to cover most iCue & Link Wiring/Hardware Setup type Questions. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ iCue & Link Control Products Button Controllers Only compatible with HD or SP RGB fans Must use HD version on HD fans only and SP version on SP fans only Plugs into the Corsair RGB Fan LED hub Cannot be used along side Corsair iCue/LINK Corsair RGB Fan LED Hub Sata Powered (none Removable) Connects via an LED channel of either the Commander Pro or Lighting Node Pro and would allow RGB control via Corsair iCue/LINK (SP & HD fans also have a button controller option, Note:- no Corsair iCue/LINK Control when using Button Controllers) Compatible with All Corsair RGB Fans up to a total of 6 Via 6 x 4 pin Headers Only 1 type of fan per hub. All SP or All HD etc etc Ports must be used in order When bought on it's own you don't get the RGB 3 Pin (twin cable) data connection cable with it for connection to CoPro or NoPro Corsair Lighting Node Core Sata Powered (none removable) Connects to a USB header (none Removable) Supports 6 of Corsairs RGB Fans 6 x 4 pin Headers Allows RGB Control via Corsair iCue/LINK Auto Detected in iCUE Lighting Node Pro (NoPro) Sata Powered (none Removable) Connects to a USB header (Removable) Support 2 LED channels. via 2 x 3 pin headers, Each channel supports a single RGB Fan Hub or up to 4 strips in LINK and 6 Strips Limit in iCue Allows RGB Control via Corsair iCue/LINK Auto Detected in iCUE If you have 6 QL fans on the Lighting Node Pro then you can not use the other RGB Channel. it becomes unavailable in iCUE Commander Pro (CoPro) 1, Sata Powered (none Removable) with 4.5a Limit for the entire unit... this includes its MCU as well as a 1a limit per fan header. (note.Not Officially supported but there is no reason why you can not use Fan header Splitter cables but its been noted triple fan splitters cause issues) imho no more that 8 fans in total. 2, Connects via USB Header (none Removable) 3, Has 2 USB headers 4, 2 LED channels. Each channel supports a single RGB Fan Hub or up to 4 strips in LINK and 6 Strips Limit in iCue via 2 x 3 pin headers, 5, 4 Temp Probe Channels and 4 Supplied Probes 6, Comes with 2 RGB data connection cables for RGB Fan LED Hubs. 7, Allows RGB/Fan RPM Control & System Monitoring via Corsair iCue/LINK 8, The LED on the Commander Pro will Flash green upon boot and any time it communicates with the Host PC.. it will go Red when in Boot loader Mode or has a communications Error. it is not illuminated normally Commander Core (included with the iCUE Elite Capellix AIO Coolers) Sata Powered (none removable) Connects to a USB header (none Removable) Supports 6 of Corsairs RGB Fans 6 x 4 pin Headers Controls the Speed of up to 6 Fans both PWM and Voltage controlled 6 x 4 pin Headers Allows RGB Control via Corsair iCue/LINK Auto Detected in iCUE Allows controls of iCUE Elite Capellis AIO Coolers Has 1 Thermal probe 2pin header and a 2nd sensed from the Elite cooler in iCUE Corsair I Series Power Supply's Connects Via a Mini usb Connection or Supplied 4 pin connector lets You monitor and log fan speed, voltages, power consumption and Temperatures. Lets you control fan speed. Lets You configure +12V rail operation. Auto Detected in iCUE Corsair I Series Hydro Coolers Pro Series Coolers Have a Single Zone RGB Pump head only, No RGB Fans are Supplied Platinum Series Coolers Have a Multi Zone RGB Pump head and ML RGB Fans are Supplied Connects Via a Micro Usb for the Pro/Platinum Series and Mini usb for older versions lets You monitor and log fan/Pump speed and Liquid Temperatures. Lets you control fan & Pump speed. Lets You configure the Pump Heads RGB Lighting (and The fans RGB on Platinum coolers) Auto Detected in iCUE (Note.. some coolers are not compatible with iCue currently. more info to follow Compatibility List) Elite AIO Coolers more info here H series Elite Cooler Faq Corsair RGB RAM All of Corsairs RGB Ram is Compatible with iCUE Requires No Cables to connect Auto Detected in iCUE ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ RGB Fan & LED Strip Specifications Note. None of the below Fans/Fan Kits are supplied with a Voltage/Pwm Fan controller of any type. For this sort of control (in Corsair iCue/LINK) you would need a Commander Pro And all Corsair's RGB fans need to be Connected to a Corsair RGB Fan LED Hub and the RGB Fan LED Hub goes to either the Button controller (HD RGB and SP RGB fans only) or Corsair's Commander Pro or Lighting Node Pro Triple (120mm) & Double (140mm) packs of Fans come with, SP/HD fans 1x RGB Fan LED Hub & 1x Button controller... LL/ML fans 1x RGB Fan LED Hub & 1 Lighting Node Pro All Corsair RGB fans have these 2 x 4pin connections and Strips and Dominator Airflow Platinum RGB Fan have just 1x 3pin RGB connection) Note (Strip's RGB plug is 3 pin and Fan's RGB plug is 4 PIN. Strips work with Strips... Fans work with Fans... simples) SP RGB Fans: 4 LEDs around the centre hub. all 4 LED's display the same colour at the same time, These are 3-pin, DC-controlled fans and cannot be controlled from the Corsair Liquid Cooler fan connectors. The RGB effect is visible on both intake and exhaust. Only available as 120mm. Rated current for the fan: 0.30A. Can NOT be mixed with Corsairs other RGB Fans including SP Pro RGB Fans on the same Lighting Node Core or RGB Fan LED Hub . SP Pro RGB Fans: 8 Individually addressed LEDs around the centre of the hub, These are 3-pin, DC-controlled fans and cannot be controlled from the Corsair Liquid Cooler fan connectors. The RGB effect is visible on both intake and exhaust. Available as 120mm or 140mm. Rated current for the fan: 0.30A. Can NOT be mixed with Corsairs SP RGB Fans on the same Lighting Node Core or RGB Fan LED Hub . SP Pro Elite Fans: 8 Individually addressed LEDs around the centre of the hub, These are 4-pin PWM fans and can be controlled from any 4-pin PWM header or 3-pin DC header (PWM is preferred and provides better control). They have a clear fan body and are visible from both intake and exhaust. Available in 140mm and 120mm versions. Rated current for the fan: 0.30A. . HD RGB Fans: 12 Individually addressed LEDs around the outside of the fan. These are 4-pin PWM fans and can be controlled from any 4-pin PWM header or 3-pin DC header (PWM is preferred and provides better control). They have a clear fan body and are visible from both intake and exhaust. Available in 140mm and 120mm versions. Rated current for the fan: 0.30A. . LL RGB Fans: 16 Individually addressed LEDs, 12 around the outside and 4 around the hub. These are 4-pin PWM fans and can be controlled from any 4-pin PWM header or 3-pin DC header (PWM is preferred and provides better control). The RGB effect is only visible from the intake side of the fan. Available in 140mm and 120mm versions. Rated current for the fan: 0.30A. . QL RGB Fans: 34 Individually addressed LEDs, 12 around the outside and 4 around the hub on the front and 12 around the outside and 6 around the hub on the inside of the fan. These are 4-pin PWM fans and can be controlled from any 4-pin PWM header or 3-pin DC header (PWM is preferred and provides better control). The RGB effect is visible from the intake and exhaust sides of the fan. Available in 140mm and 120mm versions. Rated current for the fan: 0.30A. Note. If Using 6 QL Fans on the Lighting Node Pro. you can not have anything on the Lighting Node Pro's other Rgb Channel. Can be Used with RGB Fan LED Hubs Like any other Corsair RGB iCUE enabled Fan . ML RGB Fans: 4 Individually addressed LEDs around the hub of the fan. Optimized for the best combination of performance and silence, using the same technology as the Corsair ML Pro fans but with reduced speed. They are identical to the fans that ship with the new series of PRO coolers. These are 4-pin PWM fans and require a 4-pin PWM connection for control; the magnetic levitation requires the full 12V to operate properly. The RGB effect is visible on both intake and exhaust. Available in 140mm and 120mm versions. Rated current for the fan: 0.225A. . Pro RGB Strip: 10 Individually addressed LEDs, Length: 410mm, IP65-rated transparent silicone coated, 4 magnets per strip and full-strip tape, 5v. 4 strip Limit in LINK and 6 Strip Limit in iCue NOTE* (not to be confused with the older and now EOL CORSAIR Link RGB LED Lighting Kit which only contains 2 Strips.. this kit will NOT work with the Commander Pro or Lighting Node Pro..) . Dominator Airflow Platinum RGB Fan: 6 Individually addressed LEDs per Fan. Dual 50mm RGB Fans. Designed for Cooling Corsair Dominator Platinum memory modules (but will fit over most other Ram types. Clips to the Clips that hold the Ram in place. RPM: 3700, PWM controllable. Voltage: 5-12V (DC) comes with a supplied Lighting Node Pro and is selected in LINK as an 'Airflow Platinum' or in iCUE as an LED strip. it would then appear as a single RGB Strip.. Effects similar to a HD series fan. . can be chained onto the end of up to 4 strips (maybe 5!) . LS100 Smart Lighting Kit Includes 2x long strips (450mm) with 27 individually addressable LEDs each, 2x short strips (250mm) with 15 individually addressable LEDs each, an external lighting controller, USB cable, and external power cable. Comes with and External PSU and all cabling and clips needed. require 1 x USB Connection.included accessories ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ iCUE Enabled Cases 1. Obsidian 1000D Supplied Devices, 1000D edition Commander Pro. This differs from the normal Commander Pro as it also has a Chassis Lighting option to control the 22 RGB LED's in the Sails Logo and Front IO. this is is connected to LED channel one the 1000D Commander Pro. in the Following order, Sails Logo/Front IO and then there is a Pass through Female RGB socket hanging towards the front of the Case which is Lighting Channel 1 in iCUE. more info here My 1000D build Log 2. Obsidian 500D SE Supplied Devices, 1 x Commander Pro, 3 x LL 120mm RGB Fans, 1 RGB Fan LED Hub More info here Obsidian 500d SE Faq 3. 570x Mirror Black Supplied Devices, 3 x SP 120mm RGB Fans, 1 x RGB Fan LED Hub, RGB PSU Shroud and Sails Logo's and the Sp Button controller More info here 570x Mirror Black Faq 4. 280X Supplied Devices , 1 x Lighting Node Pro, RGB Fan LED Hub, 2 x LL 120mm RGB Fans 5. Spec Omega RGB Supplied Devices, 1 x Spec Omega edition Lighting Node Pro. This differs from a Normal Lighting Node pro as it's LED channel 1 is set to power the front chassis lighting's 30 LED's, it appears in iCUE as the Spec Omega rather than a normal Lighting Node Pro. 2 x HD 120 RGB Fans, 1 x RGB Fan LED Hub ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Some Basic Questions Answered. None of the below items are compatible with the older Commander Mini and Lighting Node Products.. Do NOT attempt to mix the two product ranges. The Commander Mini and Lighting Node are now discontinued, You may get help for these items by asking in the Corsair Link Section 'Click Me' . 4 strip Limit in LINK and 6 Strip Limit in iCue . Commander Pro's can be Daisy chained. . Can have as many Commander Pro's and/or Lighting Node Pro's as you like. . You can NOT mix fan types on the Corsair RGB Fan LED Hub. . Corsair RGB fans have 2 Cables.. one for power/rpm control and one for RGB control . Fans must be plugged into the Corsair RGB Fan LED Hub in order, You must not miss ports out.. 3 fans? ports 1 to 3!. . Do Not Hot Swap Fans and Strips into the Commander Pro or Lighting Node Pro while Your system is powered up. . Fans & Strips must be added Into iCue/LINK in the Correct devices 'Lighting Setup' Tab. . Pro Strips will NOT work in the Corsair RGB Fan LED Hub and will result in a damaged Pro Strip should you attempt this. . RGB fans will NOT work plugged directly in to the Lighting Node Pro or Commander Pro, you MUST use the Corsair RGB Fan LED Hub which then Plugs into a Commander Pro or Lighting Node Pro . ML and LL multipack kits come with both the RGB Fan LED Hub & a Lighting Node Pro . . SP and HD Multipack Kits come the RGB Fan LED Hub & a Button controller. . SP/HD/ML RGB Fan's and Pro LED strips have Hardware playback, Meaning they will will continue to display Custom Profiles when iCue/LINK isn't Running. . LL RGB Fan's Have no Hardware Playback meaning they will not display Custom Profiles when iCue/LINK isn't running . Button Controllers, SP button Controller only operates the SP RGB Fans & the HD button Controller only operates the HD RGB Fans and are in NO way compatible with LL or ML RGB Fan's . If you have one bad fan (LED's) it could possibly effect the following fans on the RGB Fan LED Hub, Bad fan in port 1? fans on the following ports may not light up correctly. . Not Officially supported but there is no reason why you can not use Fan header Splitter cables on the Commander Pro (note there is a 1A limitation per fan header and a 4.5A limitation for the entire unit (including it's MCU and any Corsair RGB Strips you have attached) and I recommend no more than 2 Fans on any one Channel (note, seen plenty of issues when trying to use triple PWM splitters or more). . iCue/LINK Is also a Hardware Monitoring Program. It's not recommended you run other monitoring programs along side it. To do so risks Software Conflicts. . When encountering problems like coolers not being detected by iCue/LINK, it's worth heading to Device Manager/Universal Serial Bus Controllers and look for the Corsair USBXp driver, Even if it is present and enabled, disable/re-enable and see if that helps. General Cooler FAQ: By DevBiker . Lighting Node Pro not appearing or failing to Update in Corsair iCue/LINK? Try This Video for how to Reflash it's Firmware.. This can also apply to the Commander Pro. same procedure but different Firmware, Both Commander Pro and Node Pro Firmware can be found here . Need More USB Headers?. You could use the ones on the back of your case by routing a standard Mini Usb Cable out to it.. Or You could Try this Click Me . Corsair 570x Mirror Black RGB logo's are Connected as a Single SP RGB fan. they are Plugged into Port 4 of the supplied Corsair RGB Fan LED Hub along with the Supplied SP RGB Fans. You would need to Add a Lighting Node Pro or a Commander Pro for iCue/LINK control. Should you replace the stock SP RGB fans with other Corsair RGB fans you would need them on a Second RGB Fan LED Hub and you would need to Move the Logo's to port 1 of the RGB Fan LED hub it's connected to. More to Follow. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Diagrams Note. Fan Type does not matter in these Diagrams. the Wiring is the same across all 4 fan types (see Button Controllers in 'Some Basic Questions Answered' at the top of this thread for other connectivity details on these items and compatibility) Lighting Node Core Setup Lighting Node Pro Setup. This allows RGB control of 4 Pro Strips in Corsair iCue/LINK ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Corsair Lighting Node Pro & Pro Expansion Kit Setup This allows RGB control of 8 Pro Strips in Corsair LINK/iCue ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Corsair RGB Fan & Lighting Node Pro Setup. This allows RGB control of 6 RGB Fan's in Corsair iCue/LINK ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Corsair RGB Fan & Commander Pro Setup. This allows RGB & RPM control of 6 RGB Fan's in Corsair iCue/LINK ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Corsair RGB Fan & Commander Pro & Pro Expansion Kit Setup. This allows RGB & RPM control of 6 RGB Fan's and RGB control of 4 Pro Strips in Corsair iCue/LINK ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Advanced Node Core Setups using Corsair Platinum/Pro series AIO's to control all Fan Speeds.. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Commander Core Diagrams. this one would be your typical way of setting it up (more to be added once its in my hands) One for more than 6 fans ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Corsair 570x Mirror Black Setup. Standard With Commander Pro Giving iCUE Control of 6 SP RGB Fans and the Case Logo's this one shows use of a Custom Cable to allow the use of a Single RGB Fan LED Hub. it must be noted that the Custom cable can only be used with fans/logo's of the same type! the Logo's in the 570x Mirror black are technically an SP RGB Fan. this is how they are connected and also detected in iCUE/LINK and indeed by the SP button Controller..YOU MUST NOT MIX SP Fan RGB fan connections with any of Corsairs other RGB Fans/Strips. and of course this is in no way Supported by Corsair in anyway.. this is a custom modification!. at your own risk guys! and another taking things a step further by adding the Custom SP RGB Fan splitter Cable and also a Commander Pro and Pro Lighting Expansion Pack ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Advanced Corsair RGB Setups This show's the use of Multiple Lighting Node Pro's and RGB Fan LED Hub's. The plan with this one is to have two of the Lighting Node Pro's outside the case Powering 12 x Pro Led strips spread across the back of all Monitors and 12 x Pro Led strips under the desks and behind the TV on the Wall. updated diagram below shows use of DevBikers RGB Fan LED Hub Splitter Cable. more info here http://forum.corsair.com/v3/showthread.php?t=174759 I have also run a Usb cable from my Wifes Lighting Node Pro in her PC to my Rear IO so I control her Node Pro in My iCue, meaning her RGB is synced with mine Note. When using PWM splitters please do your Math to make sure any power you are drawing from a device (Pump/CoPro etc) is with in the devices specs ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Worth the watch.. certainly for new 570x owners 😉 My Discord Channel Corsair Case Owners Club https://discord.gg/b6x8HpM ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ If anyone else has anything to add and can see something that needs editing, just PM me and I will add it in for You and of course add Your name to the Contributors Credits 🙂 If You found this Thread/Faq Helpful then please head back to the top and Rate it please.. Helps show others it's of use 🙂 Contributors So Far:- DevBiker - Fan Specs
  2. So today I updated iCUE on my laptop and after the update the audio started stuttering. (it was still v3) I uninstalled the software with IOBit to perform a clean installation. Downloaded v4 and installed, the issue was there again. I did the tests with my Corsair VOID Elite Wireless headset, a pair of Xiaomi earphones and without any headset, the stuttering was always present. To people that may have the same issue the fix is: Open the iCUE installation folder and locate "Corsair.Service.CpuIdRemote64.exe" Kill the Corsair CpuIdRemote process with the task manager or any process manager Quickly change that file extension to anything you want, for example "Corsair.Service.CpuIdRemote64.exe.dumb", this will prevent the service from restarting Enjoy Waiting Corsair to fix this...
  3. I've been using iCue for years with no problems until now. I recently switched from intel to Ryzen and am now having issues with windows hanging and not responding. I have done a lot of troubleshooting trying to figure out what is causing this and I have come to the conclusion that it is, without a doubt, Corsair's iCue software causing this issue. Here's what happens: Randomly, iCue will crash, causing all the lights in my PC to go into "hardware mode." This is almost immediately followed by any apps I have running to stop responding and eventually the only thing I can do is move my mouse around the desktop. Clicking on icons does nothing. Attempting to restart the PC via start menu does not work and if left alone, Windows explorer will eventually crash and not recover. I have to do a hard reset to get everything working again. This happens at least once a day. Things I have troubleshooted: -Reinstalled windows several times -DDU Drivers and reinstall -Bios Update/Cmos resets -Registry cleaning/Defrag hard drives -unplug all non-essential USB devices -uninstall/reinstall iCue -Disable iCue and other non-essential apps, running PC with iCue installed but not running. None of this worked as my PC would still hang and crash. About a week ago, I uninstalled iCue completely and did not reinstall it and have not had a system hang or crash since. Uninstalling iCue seems to have fixed my issue. This is a shame because I have over $300 in Corsair LL Series fans in my PC that I can no longer customize unless I want my system to crash daily. Does anyone else have this issue and have you come to the same conclusion. I have seem similar posts on reddit and even in these forums going back several years and it seems the problem has not been fixed. My Specs: AMD Ryzen 7 5800x ASUS ROG Strix B550-F Motherboard 32GB Corsair Vengeance RGB PRO 3600Mhz RAM Nvidia RTX 3080Ti FE 1tb WD Black M.2 SSD 2x 1TB SSDs (RAID 0) 850w EVGA BQ 80+ Gold Power Supply 10x Corsair LL Series Fans Corsair H150i Elite Capelix 360mm AIO Corsair K70 TKL Keyboard Corsair Dark Core pro Mouse Corsair MM700 RGB Mousepad
  4. So let me get this straight. iCUE previously had lighting link for the K55 keyboard which worked with other corsair products such as the Harpoon mouse. Corsair decided to update the software and remove the K55 keyboard from the lighting link. Now Corsair are working with 3rd parties such as Asus to get lighting link working with their motherboards, such as my X470i. Yet, the K55 has still been left out and not allowed to integrate with lighting link. Even though its a Corsair product? Your options are simple. Either use the old software with lighting link features on both keyboard and mouse (no motherboard). Or use the new software with mouse and motherboard lighting link integration (no K55 keyboard). Or there is a third option. Use old software, get K55 keyboard into lighting link settings, then update software to most recent, which will also include the Asus motherboards. This glitch method allows for all three to synchronise with lighting link, but iCUE starts acting up and crashes occasionally this way. Q1. Why did Corsair officially remove K55 keyboard from lighting link? Q2. On a separate note. Why is your iCUE software acting like bloatware, eating up all the memory? I did raise this issue with Corsair customer support, but they lied and told me to uninstall and re-install new iCUE software again, which is load of nonsense. If I knew this before purchasing your products, I would have stayed well away and not purchased to begin with. In future I've made a decision not to purchase from Corsair.:mad: Look forward to hearing from you.
  5. My mouse was fine after updating to the latest version of iCue initially. I then did the update for the wireless dongle to v.5.0.84 and now my mouse is no longer detected. Tried a reset Tried a clean install (deleted all corsair folders including those in the registry) I tried reinstalling a previous version of icue. Tried uninstalling the devices in Device Manager No luck with anything. My mouse can connect to my computer using bluetooth, but pairing using the 2.4GHz method with the dongle no longer works. Has anyone encountered this and found a fix? i attached screenshots for reference. You can see the version number for the dongle and also that the "Initiate" button to start pairing is grayed out and can't be selected. The last screenshot shows my mouse connected to my pc with bluetooth. This sucks since i can't load my profiles on bluetooth.
  6. Hey all, I recently purchased 4 packs of the Corsair Ql120 RGB Triple Packs with Lighting Node Core. 6 of them are going on my Corsair iCUE H150i Elite Capellix Liquid CPU Cooler in a push pull configuration. The other 6 are split between front intake and side intake on my Corsair 5000D AIRFLOW ATX Mid Tower Case. Additionally, I have a Corsair QL140 RGB, 140mm RGB LED Fan for my exhaust out the back. My issue is, my motherboard, Asus ROG MAXIMUS XIII HERO ATX LGA1200 Motherboard, only has 2 usb headers... So how do I even begin to connect all of the fans and RGB to this board? I know that each 3 pack of fans comes with a Lighting Node Core 6 which means I have 4 of those. Additionally, I have 1x Commander CORE RGB & PWM Fan Controller and 1x Corsair iCUE Commander PRO Smart RGB Lighting and Fan Speed Controller. my issue is that I was also hoping to still use at least 1 of the USB headers on the motherboard for the front of the case usb's. I can't see how to put this together so that all fans and all USBs work. Any help would be super appreciated! Thanks!
  7. when i put the fan speed on the lowest my fans dont slow down video i have the magnetic spinning ones.
  8. I bought this Void Elite Stereo headphone and he does't get recognized by the icue driver . I'm on windows 10, I have the last version of Icue, i have mouse and keyboard corsair and they are usable on Icue but not the headphone, i don't know why ! Please help me .
  9. im on my last straw and nothing frustrates me more than tech issues. I bought the k55 today and I am on a early 2015 Mac book air on Big Sur. Icue keeps saying no device detected. I've tried turning off bios, I've uninstalled and reinstalled, I've changed USB ports, unplugged all usbs besides the keyboard, restarted my computer, made a second profile in icue, NOTHING WORKS. please please please find the kindest to help me out, no one has answers me across several platforms. I wouuld REALLY appreciate it....
  10. Hi all, I'm having some trouble getting iCue to recognise a newly purchased and installed H115i Pro XT RGB. The pump lights have lit up and are cycling through (what I assume) to be a standard rainbow cycle, the pump is cooling well after configuring it in my motherboard's BIOS and 2x Noctua NF-A14s I've attached to the radiator and Corsair Commander Pro are running fine. Cooling wise I'm pleased, however I cannot get iCue to recognise it in order to monitor pump speed and customise RGB. If it helps, here's my PC's spec [running latest Windows 10]: Ryzen 5 5600X Gigabyte Aorus X570I Crucial Ballistix 2x8GB 3600Mhz CL16 Sabrent Rocket 1TB NVME (TLC) [boot drive, various other drives for game and recording libraries] Corsair SF600 Platinum PSU PowerColor Red Devil Radeon RX 6700 XT Cooler Master NR200P (using vented side panel and horizontal GPU layout) Corsair Commander Pro, attached are: 2x NF-A12x15 bottom intakes, 2x NF-A14 side intakes (H115i rad) & 2x Cooler Master Sickle Flow fans exhausting up top. H115i Pro XT RGB in the USB 1 header Monitoring and controlling fan speeds and component temperature is fine through the Commander Pro in iCue. However, the H115i Pro XT RGB refuses to show up. So far I've tried: -Disbaled fast boot and XM-something hand off under USB settings in motherboard BIOS (following a post on Corsair forums), -Updated motherboard's chipset drivers to latest, -Reinstalled iCue 4 (per Corsair's clean install guide), -Installed the iCue v3.x on the H115i Pro XT RGB's product page under 'Support - Downloads', -Using USBDeview to try and locate H115i (no success, can see Commander Pro as only Corsair device), -Windows 10 Device Manager that reveals 'Corsair composite virtual device' which apparently has the latest/most optimised drivers - possibly Commander Pro? -No micro-USB cable on hand small enough to plug into the back of the motherboard to see if it's a Commander Pro compatibility issue. It would press against and possibly damage the RAM modules. Any further troubleshooting tips would be greatly appreciated. I have read this is a problem on AMD systems and if it requires an RMA I'd rather avoid it. Also other users who have experienced the same problem have reported plugging their case USB into the Commander Pro's USB header and pump usb directly into the motherboard has solved the issue - I'd rather avoid this due to further cable management and tinkering after squeezing the H115i into the NR200. The cooler is running seemingly fine and I'm content with performance. It would just be nice to see it in iCue and customise colour schemes - this is also why I went for the H115i over NZXT X63 (in my girlfriend's SSUPD Mesh system) and Cooler Master 280mm AIO due to already having the Commander Pro for 6 fans. At the end of the day I can't actually see the cooler behind the rad on the side bracket and am pleased with performance - lowest temps I've seen since building this sysytem, was previously using a Noctua NH-U9S which I've kept in case this AIO bricks. EDIT 1: I should mention the motherboard (Gigabyte Aorus X570I) has only 2 USB headers - 1 for case and 1 for other components. I've the NR200 front panel USB plugged into larger and Commander Pro plugged into smaller.
  11. Bonjour, aprĂšs une pĂ©riode de deux semaines oĂč je n'ai pas utilisĂ© mon pc, j'ai constatĂ© un problĂšme venant de la pompe de mon watercoolig( il s'agit d'un icue h150i elite capellix). En allumant l'ordinateur, je constate que la pompe et tout les ventilateurs branchĂ©s au controleur rgb clignotent en rouge. En ouvrant icue, il est affichĂ© que la pompe tourne Ă  0 tours par minutes( les ventilateurs eux tournent mais une vitesse anormalement Ă©levĂ©e) et un message apparaĂźt en bas Ă  gauche du logiciel qui m'indique "problĂšme de pompe, contacter l'assistance ." Que puis-faire ?
  12. Hey everyone, I recently purchased a refurbished Corsair AX1200i. Everything works fine but, unfortunately, it did not come with a Corsair Link cable which is the primary reason I purchased it in the first place (instead of just purchasing a new PSU). Is it possible for me to purchase a link cable from somewhere or is Corsair able to send me one? I live in Australia and I sent in a support ticket but its been over a week with no response. I still have my RM750i with all cables and accessories (including the two link cables that came with it) but the RMi has a miniUSB port with an optional analogue port. The AXi only has a analogue port for Corsair Link which the RMi analogue cable cannot directly connect to the internal USB header through. I understand this is what I need but have no way of purchasing it even if it was in stock: AX 1200i/860i/760i USB to i2C adapter (corsair.com) This is my first time posting to the forums so please let me know if there are any issues or require more information.
  13. Good night, I would like to know, how much longer are we Corsair users going to have to continue to suffer with all those games that use the "famous" EasyAntiCheat, since it seems disrespectful to me that we have invested in the products of a company with a great "reputation "as is Corsair, in which EasyAntiCheat recognizes the iCue as a threat" Game Security Violation Detected (# 0000000D) [iCUE.exe] ". In this way, I have to finish a task of the iCue.exe in the windows administrator to be able to play games, making it impossible to use peripherals corsair since if it is removed, for example my Harpoon RGB mouse in which the side buttons and even the sensitivity of the mouse cannot be use. Please, we need a solution, since we have been presenting this problem for several years now, and the only solution provided is to pass the problem saying that it is the fault of "EasyAntiCheat that does not put you in the Whitelist", because I give you the solution, get in agreement with EasyAntiCheat once and for all and stop making users who buy your products dizzy. We wait for an answer. Thanks.
  14. Hallo zusammen, neben dem Support #2004464995 frage ich hier mal nach Hilfe. Nach knapp einer Woche Betrieb, weigert sich der zentrale LĂŒfter des Corsair One seit gestern im Normalbetrieb zu laufen. Die Folge ist, die Temperatur in den KĂŒhlkreislĂ€ufen steigt und er geht dann mit laufenden LĂŒfter in den Alarmbetrieb (blinken der LEDs und volle Drehzahl). Ich behelfe mir gerade mit der Auswahl des individuellen LĂŒfterprofils und nach Bedarf höhere Drehzahl. Mit Auswahl des Standardprofils verstummt der LĂŒfter wieder und geht mit steigender Temperatur nicht mehr an. Da das GerĂ€t neu ist, richte ich es immer noch ein. Die letzten Handlungen waren Windows Update auf 21H1, KB 5004945, Aktivieren Duo Link Logitech Software, Zugriff auf NAS Laufwerk, USB-Festplatte einstöpseln, Dropbox einrichten, spezielle Programme (HSETU). Alles andere wurde vorher installiert und lief auch ohne Probleme. Maßnahmen waren jeweils, Deinstallation Windows Update und Sicherheitsupdate, ICUE mit Löschen der Registry Ordner, Neuinstallation ICUE 3 und auch mal 4. Es ist zum Haareraufen. Der LĂŒfter will nicht laufen. Frage an die Community, einen Hardwarefehler kann man ausschließen (hoffe ich), liege ich mit der Annahme richtig, dass das StandardlĂŒfterprofil (nicht editierbar) sich an irgendetwas stört? Wenn ja was könnte helfen? Ich bin verzweifelt. Wenn man von oben in die BĂŒchse schaut, dann sieht man andere farbige LED leuchten. Was ist das denn? Viele GrĂŒĂŸe und besten Dank im Voraus
  15. my pc specs: asus rog stix b450f gaming mobo ryzen 7 3700x nvidia gtx 1060 3gb corsair vengace 16gb ram When i first started up the machine everything seemed to be working fine, fans spinning, rgb lighting and the pump itself was working perfectly. The pc booted up as normal and i installed icue. I ran a firmware update on the device to ensure everything was up to date, but afterwards the device was appearing as "unknown device" with all 6 of my fans flashing red, including the pump. As you can see in the picture below the pump is working just fine and I can also hear it when I turn the system on and off. I have tried uninstalling and re-installing icue, repairing the program itself, removing the core from Bluetooth settings and scanning for any hardware changes, still nothing. Also swapping usb cables from the mobo and checking everything is connected to individual SATA cables, i cant seem to find a solution. The last thing I have done is update the BIOS system and try unplugging the power from the pump. If anyone can help me out here it would be much appreciated !! Daekon.
  16. Currently when starting ICUE with my K70 RGB I receive an error message that the device is not found (profiles are still intact and keyboard acts normally), before this I originally received a message telling me to "turn on wireless keyboard" even though the K70 is wired. I have tried different USB ports and have updated the ICUE software to the latest version (4.13.226) with no change. ICUE allows me to update the firmware to 3.08 but I am hesitant as the keyboard works fine (I'd rather have a working keyboard than use ICUE) and the software does not seem to be communicating with the keyboard as it only indicates "?" as being the current version of the firmware. I love the board and have never had any problems with it whatsoever. Should I update the firmware? Has anyone else had this problem?
  17. Wenn ich ICUE komplett schließe mit dem Taskmanager dann disconnecten alle meine GerĂ€te fĂŒr 2 Sekunden und dann connecten sie wieder und das die ganze zeit es hört erst wieder auf wenn ICUE offen ist. Kann mir da jemand helfen?
  18. Hello There, I have a H100i RGB PRO XT and its been great and its working perfectly, but i have this annoying thing with the iCUE Software, even when my CPU is close to 0% Usage and with below 40°C the fans are running at 2300+ RPM and its so noisy its sounds like an engine and the annoying thing is that they are not on extreme or balanced they are on quiet!!, and I've tried to reinstall it, update drivers but nothing was working, any fixes ? (Screenshot is included)
  19. Hello, I recently purchased a Virtuoso headset to match the rest of my Corsair equipment (that I have never had an issue with). However, I am having an extremely distracting issue with the headset. When giving iCUE control over the headset, it seems to enforce its own kind of loudness equalisation, making listening to music or anything with dynamic volume levels very irritating as it continuously fluctuates. I have tried both Stereo and 7.1 Surround modes and Auto Audio Repositioning but nothing makes the issue go away. Now I have no choice but to use Windows Spatial Sound with a third party EQ software and sacrifice the 7.1 Surround support, which is incredibly frustrating as it is a primary reason I purchased this headset. Thanks, I hope there can be a fix for this in future, Jack
  20. I recently built a PC and don't have much experience with using fans as it is the first time I have ever done such a thing. For some reason my back fan is running at max speed and I am unable to change it through the icue software app. The fan is currently plugged into a controller along witht the other 5 fans i have. I have tried plugging it into the motherboard but the same issue remains but it loses its RGB. The fan having the issue was a separate fan (2 are part of the water cooler and 3 came with the case) so im unsure if the fan itself is fauly or if it is another issue. Any help would be appreciated.
  21. I finally was able to salvage all my parts for my first pc build and was super excited to build it. But to my disappointment, when I completed building the inside components (mobo/cpu/ram/aio cooler) and finally reached the point of getting my case open, I noticed that the glass side panel is shattered beyond use. Thank god there’s a protective film on it or else I probably would have glass shards everywhere. I just really want to keep my case because its so pretty and it took me 2 months to get it with no further stock instores near me. I was wondering how the rma process is to find a replacement side panel? Has anyone had a similar problem? I contacted the store I bought the case through and they just told me to contact corsair’s rma service but it has been 5 business days and I have yet to hear anything back.. How long should I wait to hear back from them? Side note: I did end up just putting my mobo and things inside the case because I can’t have those parts lying around for who knows how long and I’m honestly not sure what to do with the already attached cooler :(
  22. Hey Corsair Community, I seem to be having a problem with my Corsair QL120 Fans. I have them set to all white in iCUE and it's been working perfectly until one day one of the fans had a LED stuck on purple. I tried everything that I could to fix it but couldn't. I RMA'd it for a new one and that was a success. Now another two of my fans are now having the same issue. Has anyone else got this problem? Would anyone know a fix or am I looking to RMA the fans again? See attached photos. Thanks, Beauzinga
  23. Hey Folks I'm new here but i've had a quick look and can't see anything that helps my problem. So i have the H100i CPU cooler and I've installed 2 further LL series lights. (1 intake at front of case and 1 exhaust at back) Ive connected the fans together for the h100i and connected the other 2 fans to the commander pro(CP). Ive connected the USB from h100i to the USB on CP. Ive then connected the RGB connections from the 4 fans(2 from the h100i and 2 on their own) to the RGB Hub and then connected this hub to the lighting node on position 2, ive then connected position 1 to the RGB on CP. ON icue ive set the CP to 4 fans as this is the only setting I can get the 4 fans to light up even though 2 of the fans arent connected in the CP as they are connected through the h100i. Sorry if I haven't explained it well enough. I will try get a diagram drawn up for it to show it properly. But onto my problem. So i have all 4 fans running, ive got all 4 fans running, 2 through the cooler and 2 through commander pro, and when I play any scene it runs through them fine....but when I run the visor scene now it runs through them all and once its done its sequence it goes black for a good 5-7seconds as if its trying to continue the sequence through some other RGB connections. Can anyone shed light on this as I want the visor to just keep running and going through the sequence instead of having ghost fans to light up Thanks
  24. Hi All, I'm hoping somebody may be able to shed some light on an issue I'm having. I have a H115i Elite Capellix CPU cooler, this has 2 LL120 fans mounted on the radiator. The cooler and fans are plugged into a Commander Core controller. For some reason I have no control over the RGB lighting effects in iCue. The software see's the cooler as it's displayed in the top bar of the software along with my keyboard. I also have 3 front mounted fans on my case and a rear exhaust fan, all LL120's plugged into the same Commander Core. I have no control over any of the lighting effects in iCue, all the speeds etc seem to be displaying fine. I wanted to add an extra couple of fans on the bottom of the case. So I purchased a couple of extra fans, a Commander Pro, the extra fans came with an RGB hub. I now have the 3 front fans, the exhaust fan and the 2 bottom fans plugged into the Commander Pro and the extra RGB hub and these are all working fine, they are listed and the RGB lighting is controllable via iCue, however the 2 radiator fans and the CPU cooler are the same, just stuck in the default rainbow effect and I have no control. If I plug the radiator fans into the separate3 RGB hub, they work fine. Am I right to suspect the RGB portion of the Commander Core is faulty? The computer is only a couple of months old. Oh and finally, port 6 of the separate RGB hub doesn't seem to be working either, there's no RGB lighting coming out of that at all I'm so confused, can anybody help?
  25. Hello, my B550-F Gaming Mainboard from Asus does appear in iCue and I can adjust every Colour like it should, but the LED's on the Mainboard doesn't change the colour. It is a new build from Wednesday and since yet everything worked without any problems. Yesterday it worked, I shut down my pc, today I'm turning it back on, and it doesn't work. I reinstalled "ARMOURY CRATE" and iCue multiple times and restarted my pc between it, I also looked in the bios, but I can't find something and I don't think that there is the problem, because yesterday everything worked with the same bios settings. Thanks for help.
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