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Corsair Raven

Corsair Employee
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Everything posted by Corsair Raven

  1. Corsair Raven
    Hey there, while best practice is to use the cables that come with the product, if the two PSUs are from the same series, then you should not have any issues. Here is the compatibility chart: https://www.corsair.com/us/en/psu-cable-compatibility
  2. Corsair Raven
    Hey there! That is bizarre, what can you tell us about your system?
  3. Corsair Raven
    Hey there, try rolling back to the previous version of Windows.
  4. Corsair Raven
    Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you. Feel free to also provide me with the ticket number after creating the ticket.
  5. Corsair Raven
    Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  6. Corsair Raven
    Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  7. Corsair Raven
    Hey there, this may worth a read: https://help.corsair.com/hc/en-us/articles/9542554576781 Hope that helps!
  8. Corsair Raven
    If you haven't already tried it, try clean installing iCUE: https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-
  9. Corsair Raven
    Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  10. Corsair Raven
    Hey there! Make sure you have armoury crate installed(does not have to be running) and that it and iCUE are both up to date. Enable the plugins in iCUE, then quit iCUE from the system tray and relaunch iCUE as administrator.
  11. Corsair Raven
    Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  12. Corsair Raven
    What kind of USB ports are we using? Are we using ports on a hub? If so try directly connecting to your system.
  13. Corsair Raven
    Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you. If possible please provide me with the ticket number so that I can have someone look into this for you. Edit: Found your ticket, we are looking into this for you.
  14. Corsair Raven
    Thanks, I'll have someone reach out to you.
  15. Corsair Raven
    Thanks! I'll have someone reach out so we can look into this.
  16. Corsair Raven
    Hey there, please contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you. If possible provide me with the ticket numbers.
  17. Corsair Raven
    Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  18. Corsair Raven
    Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  19. Corsair Raven
    Hey there, do you have a ticket number so I can have someone look into that?
  20. Corsair Raven
    Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  21. Corsair Raven
    Hey there, if you have the hardware lighting option avaialbe in iCUE, you should be able to set the LEDs to a static black. See if that helps.
  22. Corsair Raven
    Not exactly sure what what kind of issues you are having, can you elaborate? If this is a result from a diagnostic and you have an Nvidia GPU, try disabling the overlay and run the test again. But I am interested to really see what is going on.
  23. Corsair Raven
    Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.
  24. Corsair Raven
    CMW64GX4M2E3200C16 is compatible with the AMD X370, X470, & X570 chipset.
  25. Corsair Raven
    Here is a chart that you can use to identify the PSU and the type of cables it can come with: https://www.corsair.com/us/en/psu-cable-compatibility
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