Unblockedjam

Thanksss Raven!! today they contacted me and now they are sending my new replacement!

Hi Raven It's been 2 weeks and I still haven't received a response, can't you do something to make the process faster? It's been 1 month since I created the ticket and I still haven't solved my problem. I think I've waited too long. I would appreciate your help, thank you!

Thanks for the answer glad to know im not being just ignored by the support

Hi guys, I buy a k70 and sadly they have a problem with the leds, I contacted support corsair and they said me things for repair but this dosnt helped after this the support person asked for a photo of the invoice, and that they'll gladly replace the keyboard, So I sent the invoice the next day, and since then I received no replies. I did follow-up twice, and once again today with no reply. A week passed since the support staff's first acknowledgement email, then nothing. I also created this ticket 1 month ago. Support request number is 2005552218, if anyone can please help me get my RMA processed? Thanks. Unblockedjam