ThermaL-C Posted September 17, 2015 Share Posted September 17, 2015 I started having an issue where certain keys would change color on the keyboard to something they aren't set to, and it wouldn't show up on the utility engine. Sometimes the lights change to what they should be, sometimes they flicker to a different color. The color depends on the color they are set as. http://i.imgur.com/p3aYtOZ.png The error keys are B, H, Y, 6, F6 and Page Up http://i.imgur.com/jXPmQOw.png Does this mean it's broken or is it a software/firmware problem? Both of them are up to date and I've already tried uninstalling the USB drivers from my computer and installing them again. Link to comment Share on other sites More sharing options...
Inheritance Posted September 17, 2015 Share Posted September 17, 2015 do you have 16.8 mill colors enabled? Link to comment Share on other sites More sharing options...
ThermaL-C Posted September 17, 2015 Author Share Posted September 17, 2015 do you have 16.8 mill colors enabled? No that's disabled cause I don't like the flicker Link to comment Share on other sites More sharing options...
Inheritance Posted September 17, 2015 Share Posted September 17, 2015 No that's disabled cause I don't like the flicker try clearing those keys and setting them to red again. If they still change colors i would contact Corsair Support and ask them to help you with a hard firmware flash. whats odd is their all in a line and not randomly spread out. Link to comment Share on other sites More sharing options...
ThermaL-C Posted September 17, 2015 Author Share Posted September 17, 2015 try clearing those keys and setting them to red again. If they still change colors i would contact Corsair Support and ask them to help you with a hard firmware flash. whats odd is their all in a line and not randomly spread out. The thing is, the same keys go across all profiles I have. I will contact support now. Link to comment Share on other sites More sharing options...
MadIce Posted September 17, 2015 Share Posted September 17, 2015 (edited) The thing is, the same keys go across all profiles I have. I will contact support now. That's a good idea. I had the same problem with my K95 RGB. I sent it back and got a replacement. And now that replacement has the same issue. Different keys, though. I'm now waiting for the second replacement. To make sure it is a hardware problem, create a new profile. Make all keys white. Do not use any other colors or effects. Save it to the device memory and make it the default profile. You can then clearly see which keys have the problem. In time you will get more. If you tap the keys or shake the keyboard gently, some keys may or may not change their color. It has been discussed before and we think it is a problem with bad soldering of the LEDs. BTW: It doesn't matter if you have 16.8 million colors enabled or not. If it is a hardware problem then it will show up in both modes. Edited September 17, 2015 by MadIce Link to comment Share on other sites More sharing options...
frosted_fire Posted March 10, 2016 Share Posted March 10, 2016 Has there been any update on this? I can see the green LED of the RGB flickering, when it is set to only red. Is this a hardware issue? Link to comment Share on other sites More sharing options...
sticker86 Posted March 17, 2016 Share Posted March 17, 2016 I just posted a new thread with the same exact problem and same keys ! So the solution is to rma it? Do they offer 1 for 1 or we gotta wait. Link to comment Share on other sites More sharing options...
frosted_fire Posted March 29, 2016 Share Posted March 29, 2016 I sent my keyboard back as well, will see what the outcome is Link to comment Share on other sites More sharing options...
tonioV Posted April 2, 2016 Share Posted April 2, 2016 for me its strike 3 for corsair, 3 keyboards all with thisproblem, 2 k70 rgb and 1 strafe rgb too bad couse i really like the products but its just stupid who they can get the lights right without any problems Link to comment Share on other sites More sharing options...
Inheritance Posted April 2, 2016 Share Posted April 2, 2016 for me its strike 3 for corsair, 3 keyboards all with thisproblem, 2 k70 rgb and 1 strafe rgb too bad couse i really like the products but its just stupid who they can get the lights right without any problems its caused by a corrupted firmware, its not a hardware defect. Link to comment Share on other sites More sharing options...
tonioV Posted April 3, 2016 Share Posted April 3, 2016 (edited) its caused by a corrupted firmware, its not a hardware defect. i have tried the hard reset in all of them without luck, any more suggestions? i still have 1 that presented this problem like 3 days ago and haven't returned it yet, all of them have the same problem like 2 months after purchase 1st edit: can i ask if you have a specific step by step i have followed all the steps and looks like the firmware was well updated, or maybe a different firmaware file to the one support sent me. 2nd edit: i just rescued my k70 a few minutes ago, the problem, at least for my unit, is dirt inside the keyboard, i assume it gets inside by the gaps in the spacebar and other exposed holes and cause an electrical problem, y removed the spacebar and blowed inside the gap between the plate and the circuit board and the problem went away, now all colors look like as they should Edited April 3, 2016 by tonioV adding Link to comment Share on other sites More sharing options...
crooked windows Posted October 3, 2016 Share Posted October 3, 2016 Keys : f6, Page Up, /, 6,Y,H,B and the 1 key on the number pad all display goofy colors to the rest as follows.: RED emits LIME (chosen from upper row of samples) LIME >LIME, BLUE >BLUE, YELLOW>YELLOW, PURPLE>BLUER , ORANGE>YELLOW , PINK>LILAC I turned the KB on its face to get the serial numbers and when I sat it back up it was OK. I checked thru the software, changed the color profiles around and did a reboot, back to normal. since then it has gone duff again due to poor manufacturing and no QC it looks like. My 10 yo MS keyboard is still going and I have gone back to that. Nearly 300 dollars :eek: and was looking at buying their new low profile version lmao. they won't get another chance if this doesn't get fixed. :mad: Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted October 4, 2016 Corsair Employee Share Posted October 4, 2016 If you are having the wrong color LED displayed, first try creating a completely new profile. If that doesn't fix the issue, call into tech support we will assist you through a hard reset. This should fix it most of the time but if it doesn't it may need to be replaced. Link to comment Share on other sites More sharing options...
deadrizen Posted October 8, 2016 Share Posted October 8, 2016 Hey my keyboard is having the same issue! What is the fix? Link to comment Share on other sites More sharing options...
ronin2309 Posted June 15, 2017 Share Posted June 15, 2017 I fixed it by literally holding the key on white. I don't know how this fixed it but it did. :o: Link to comment Share on other sites More sharing options...
helishmeli Posted February 18, 2018 Share Posted February 18, 2018 I fixed it by literally holding the key on white. I don't know how this fixed it but it did. :o: holding the key on white? what's that mean? im having the same issue but random keys i think Link to comment Share on other sites More sharing options...
Sabrewulf Posted August 27, 2018 Share Posted August 27, 2018 I am having this issue as well and without doing anything... simply reading this thread, the keys fixed themselves. I didn't do anything. But I am sure it will come back at some point because it seems to come and go. It's always that same row involving the F6 key, Page Up Y H B etc... it doesn't seem to want to display blue color which affects its RGB properties and displays the wrong colors. Has anyone figured out a fix for this or am I just stuck with a crappy keyboard? Link to comment Share on other sites More sharing options...
Sabrewulf Posted August 27, 2018 Share Posted August 27, 2018 I think maybe it's an iCUE problem because my RAM is not all showing up now. I have no clue what's going on anymore. Might be a good time for me to try other brands to see if this is just poor development. Link to comment Share on other sites More sharing options...
klint74 Posted October 14, 2019 Share Posted October 14, 2019 (edited) Old post, same problem here, just happened today, my K70 RGB keyboard is updated to latest firmware (3.08), tried to update icue software, same issue. What I see on my keyboard is like the first post in this thread. EDIT: next day, everything fixed, didn't touch anything. I don't know if it will fail again, or when... Edited October 15, 2019 by klint74 Link to comment Share on other sites More sharing options...
ats1080 Posted December 22, 2020 Share Posted December 22, 2020 2nd edit: i just rescued my k70 a few minutes ago, the problem, at least for my unit, is dirt inside the keyboard, i assume it gets inside by the gaps in the spacebar and other exposed holes and cause an electrical problem, y removed the spacebar and blowed inside the gap between the plate and the circuit board and the problem went away, now all colors look like as they should I made an account just to say this actually worked... Link to comment Share on other sites More sharing options...
RockandGrohl Posted May 2, 2021 Share Posted May 2, 2021 That's a good idea. I had the same problem with my K95 RGB. I sent it back and got a replacement. And now that replacement has the same issue. Different keys, though. I'm now waiting for the second replacement. To make sure it is a hardware problem, create a new profile. Make all keys white. Do not use any other colors or effects. Save it to the device memory and make it the default profile. You can then clearly see which keys have the problem. In time you will get more. If you tap the keys or shake the keyboard gently, some keys may or may not change their color. It has been discussed before and we think it is a problem with bad soldering of the LEDs. BTW: It doesn't matter if you have 16.8 million colors enabled or not. If it is a hardware problem then it will show up in both modes. I've noticed that my Print Screen and "S" key are slightly different colours than the surrounding keys. I've also had the key stem snap off from the dash at the top right of the keyboard. Seems mine was not made up to the quality I'd normally expect from Corsair - such a shame! Link to comment Share on other sites More sharing options...
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