Takkero Posted January 27, 2023 Share Posted January 27, 2023 On 1/25/2023 at 6:40 PM, Tiucaner said: Does it fix the issue? IT DOES NOT WORK! I CANNOT USE THIS FIRMWARE COZ ICUE SAYS "INVALID FIRMWARE" when i try to update this version. thats the best thing... they provided me a 2 years old and it even doesnt work! SMALL INDIE COMPANY! Link to comment Share on other sites More sharing options...
Dooum Posted January 29, 2023 Share Posted January 29, 2023 How much weeks do you need to fix that ffs Link to comment Share on other sites More sharing options...
rghong Posted January 29, 2023 Share Posted January 29, 2023 4 hours ago, Dooum said: How much weeks do you need to fix that ffs It's been months, I thought I was crazy and started blaming windows. I ended up getting a totally different keyboard. I've never been so happy and system had not a single hiccup ever since. Link to comment Share on other sites More sharing options...
serfi Posted January 29, 2023 Share Posted January 29, 2023 Lmao i think they left me on read Its my fault really for expecting a quality product from this brand Better off with a 30$ keyboard from amazon Don't worry guys i'm sure they are working hard on a revision of the k100 named something like the k100 pro elite that fixes some of this problems 😂 Link to comment Share on other sites More sharing options...
GermanBernd Posted January 29, 2023 Share Posted January 29, 2023 Solange wir alles hinnehmen wird sich so schnell nichts ändern. Viele negative bewertungen, Reklamationen, Tickets, RMAs, Andere vom kauf abraten, Negative Forenbeiträge etc. Ist wohl das einzige was Corsair und andere Firmen verstehen. Ich bin nicht mehr bereit so viel Geld für so wenig Qualität zu bezahlen... RMAs und Tickets mache ich aber weiterhin bis die K100 ok ist. Link to comment Share on other sites More sharing options...
FantaZimt Posted January 29, 2023 Share Posted January 29, 2023 1 hour ago, GermanBernd said: Solange wir alles hinnehmen wird sich so schnell nichts ändern. Viele negative bewertungen, Reklamationen, Tickets, RMAs, Andere vom kauf abraten, Negative Forenbeiträge etc. Ist wohl das einzige was Corsair und andere Firmen verstehen. Ich bin nicht mehr bereit so viel Geld für so wenig Qualität zu bezahlen... RMAs und Tickets mache ich aber weiterhin bis die K100 ok ist. Hab eine bestellt, ein Ersatz bekommen, ein Ticket geschrieben (der Support sagt Problem wird untersucht...) und Morgen geht sie zurück und es gibt ne APEX Pro. Ganz einfache Sache. Link to comment Share on other sites More sharing options...
GermanBernd Posted January 29, 2023 Share Posted January 29, 2023 (edited) So gehts natürlich auch... Edited January 29, 2023 by GermanBernd Link to comment Share on other sites More sharing options...
Multiply Posted January 29, 2023 Share Posted January 29, 2023 Das ist doch wirklich ein witz.,.... Ich schick meine morgen auch direkt zurück und hol mir auch ne apex pro..... 1 lol game 4x der fehler in 1 game.... Link to comment Share on other sites More sharing options...
DrZZZZZ Posted January 30, 2023 Share Posted January 30, 2023 I won't be buying corsair again after this whole experience. For such a premium keyboard this is unacceptable that drivers/software are the issue with so many people. How do none of the other companies have this issue? Sort it out 1 Link to comment Share on other sites More sharing options...
GermanBernd Posted January 31, 2023 Share Posted January 31, 2023 Es gibt neue Icue version. 4.33.138... Bin aber skeptisch ob da was hilft Link to comment Share on other sites More sharing options...
Szene Posted January 31, 2023 Share Posted January 31, 2023 The new version doesn't change anything regarding this matter. A firmware update is still not possible. Link to comment Share on other sites More sharing options...
GermanBernd Posted January 31, 2023 Share Posted January 31, 2023 (edited) Mir ist unbegreiflich, warum Corsair nicht offiziell eine funktionierende Firmware per Icue anbietet. Und wenn man die Versionsnummer auf zb 1.11.40 ändert... Das kann doch nicht so schwer sein ... Edited January 31, 2023 by GermanBernd Link to comment Share on other sites More sharing options...
Multiply Posted January 31, 2023 Share Posted January 31, 2023 Hallo liebe Indie Company habt ihr endlich nen Fix für dieses Problem? das kann ja echt net wahr sein..... lg gregor Link to comment Share on other sites More sharing options...
Szene Posted January 31, 2023 Share Posted January 31, 2023 (edited) 1 hour ago, GermanBernd said: Mir ist unbegreiflich, warum Corsair nicht offiziell eine funktionierende Firmware per Icue anbietet. Und wenn man die Versionsnummer auf zb 1.11.40 ändert... Das kann doch nicht so schwer sein ... You're right it takes them really long, yes. The problem is that they need to find the issue that causes the problem in the first place, this isn't a matter of just changeing the firmware version number. I'm myself be rather waiting a little longer for a stable release, before I need to work with a half baked solution. What would have been nice from Corsair on the other hand, is enableing us to rollback to an older firmware version where this bug isn't present. But that's all just from my side, I only experienced this problem 2 times in a time span of four weeks. Edited January 31, 2023 by Szene Link to comment Share on other sites More sharing options...
GermanBernd Posted January 31, 2023 Share Posted January 31, 2023 Wenn ich warzone 2 zocke habe ich das bestimmt 2 mal in 3 Tagen. Habe die Tastatur nun vorne am PC angesteckt damit ich schnell ein und ausstecken kann ... Ist bei dem steifen Kabel natürlich nicht so schön... Link to comment Share on other sites More sharing options...
Multiply Posted January 31, 2023 Share Posted January 31, 2023 Ging heute schön zurück zu Amazon 5 lol games gespielt in jedem game 2x ausstecken müssen und x mal deswegen gestorben... und ulti gedrückt worden. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted February 1, 2023 Corsair Employee Share Posted February 1, 2023 There is a workaround that we would like you to try and see if this improves the freezing behavior. This was suggested by another user for a different issue, but might help here as well. Create a new profile in iCUE Select the Control Wheel setting Turn off Macro Recording the toggle Select Device settings Delete the Default Profile Save the new profile you created to the K100 Device memory If you have created any custom Hardware profiles previous, we recommend saving them to iCUE first before deleting them. You will need to select the triple dot option to save them. 1 Link to comment Share on other sites More sharing options...
GermanBernd Posted February 1, 2023 Share Posted February 1, 2023 Kann mann nicht die letzte funktionierende version mit einer neueren Versionsnummer über ICue anbieten?? Besser eine ältere Firmware die Funktioniert als dieser 1.11.39 Müll... Link to comment Share on other sites More sharing options...
serfi Posted February 2, 2023 Share Posted February 2, 2023 On 2/1/2023 at 3:48 AM, Corsair Nick said: There is a workaround that we would like you to try and see if this improves the freezing behavior. This was suggested by another user for a different issue, but might help here as well. Create a new profile in iCUE Select the Control Wheel setting Turn off Macro Recording the toggle Select Device settings Delete the Default Profile Save the new profile you created to the K100 Device memory If you have created any custom Hardware profiles previous, we recommend saving them to iCUE first before deleting them. You will need to select the triple dot option to save them. Not working 1 Link to comment Share on other sites More sharing options...
BusPilot Posted February 2, 2023 Share Posted February 2, 2023 On 1/31/2023 at 11:48 PM, Corsair Nick said: There is a workaround that we would like you to try and see if this improves the freezing behavior. This was suggested by another user for a different issue, but might help here as well. Create a new profile in iCUE Select the Control Wheel setting Turn off Macro Recording the toggle Select Device settings Delete the Default Profile Save the new profile you created to the K100 Device memory If you have created any custom Hardware profiles previous, we recommend saving them to iCUE first before deleting them. You will need to select the triple dot option to save them. it didnt worked here too. I will need to ask for a refund? this is below the acceptable. Please, share a older firmware. 1 Link to comment Share on other sites More sharing options...
lag0matic Posted February 2, 2023 Share Posted February 2, 2023 Yep, does not work. Board still locks up at least once a day. This is sad for a 200$ board. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted February 2, 2023 Corsair Employee Share Posted February 2, 2023 13 hours ago, GermanBernd said: Kann mann nicht die letzte funktionierende version mit einer neueren Versionsnummer über ICue anbieten?? Besser eine ältere Firmware die Funktioniert als dieser 1.11.39 Müll... As of right now we're not recommending users to rollback to earlier versions of the firmware. If we do confirm this is an appropriate resolution to the freezing, we will provide the appropriate steps and process for it. We are still working towards a permanent solution, however we're recommending user try the steps above as a workaround to see if it impacts the behavior. Link to comment Share on other sites More sharing options...
GhostRider1s1 Posted February 2, 2023 Share Posted February 2, 2023 On 2/1/2023 at 3:48 AM, Corsair Nick said: There is a workaround that we would like you to try and see if this improves the freezing behavior. This was suggested by another user for a different issue, but might help here as well. Create a new profile in iCUE Select the Control Wheel setting Turn off Macro Recording the toggle Select Device settings Delete the Default Profile Save the new profile you created to the K100 Device memory If you have created any custom Hardware profiles previous, we recommend saving them to iCUE first before deleting them. You will need to select the triple dot option to save them. I tried it too and it did not affect the freezing at all. Sadly, I have the crashing behaviour sometimes once a day and on other days a few times an hour. It is completely random as it happens in games, when typing a document or even when I am not at the PC and it is only running without any input at all. I also have sent in a ticket and hope it gets fixed soon. Link to comment Share on other sites More sharing options...
Lymsical Posted February 3, 2023 Share Posted February 3, 2023 On 1/31/2023 at 9:48 PM, Corsair Nick said: There is a workaround that we would like you to try and see if this improves the freezing behavior. This was suggested by another user for a different issue, but might help here as well. Create a new profile in iCUE Select the Control Wheel setting Turn off Macro Recording the toggle Select Device settings Delete the Default Profile Save the new profile you created to the K100 Device memory If you have created any custom Hardware profiles previous, we recommend saving them to iCUE first before deleting them. You will need to select the triple dot option to save them. Unfortunately the suggested solution also did not work for me. Link to comment Share on other sites More sharing options...
rghong Posted February 3, 2023 Share Posted February 3, 2023 On 1/31/2023 at 9:48 PM, Corsair Nick said: There is a workaround that we would like you to try and see if this improves the freezing behavior. This was suggested by another user for a different issue, but might help here as well. Create a new profile in iCUE Select the Control Wheel setting Turn off Macro Recording the toggle Select Device settings Delete the Default Profile Save the new profile you created to the K100 Device memory If you have created any custom Hardware profiles previous, we recommend saving them to iCUE first before deleting them. You will need to select the triple dot option to save them. Hello, To save other from countless of hours and headaches figuring out how to solve this.. This is by the way my 3rd. K100 that was replaced by Best Buy 2x for the same abnormal behavior. - Did all of that troubleshooting what that user you mentioned did. NOTHING CHANGED - Removed iCue completely. NOTHING CHANGED -No iCue installed. NOTHING CHANGED -Re formated my drive, update all bios drivers all of that... NOTHING CHANGED -Installed it on a different computer. NOTHING CHANGED -installed it on a Mac computer. NOTHING CHANGED This leads me to believe that it is the firmware, or something withing the hardware conflicting with the firmware, causing this. There is multiple thread on your forums "Freezing K100", Randomly typing... iCue software causing K100... they are all related. I am not sure if this only occurs on a new revision of these keyboard. I did read usere that purchased this keyboard over a year ago, and not have 1 problem... it seems to impact user that purchased it either october of 2022 - current. Hope this helps Link to comment Share on other sites More sharing options...
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