47Sappy Posted January 17, 2018 Share Posted January 17, 2018 (edited) So I got the Corsair Void Pro RGB USB a week ago, and it's already not working! Today when I turned my computer on, it didn't light up and the mic didn't work. Usually there are 3 beeps when it turns on, is that supposed to happen? Please help! It also doesn't connect to CUE 2, for some reason. Is this a fake headset? Or is it just faulty. Edited January 17, 2018 by 47Sappy Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted January 18, 2018 Corsair Employee Share Posted January 18, 2018 Does the headset show up in your devices and printers? Try also connecting the headset to a different stack of USB's on the back of the motherboard. Link to comment Share on other sites More sharing options...
47Sappy Posted January 19, 2018 Author Share Posted January 19, 2018 Since I ordered it from amazon, I sent it in and am getting a new one next week. Thank you for your help though! Link to comment Share on other sites More sharing options...
crashnburnxp Posted January 19, 2018 Share Posted January 19, 2018 Should have made sure first that Windows was even connecting to the corsair headset and not something else. Coulda have been simple. Could have also uninstalled the driver from device manager and reinstalled it. But /shrug Link to comment Share on other sites More sharing options...
47Sappy Posted January 20, 2018 Author Share Posted January 20, 2018 I did everything, it might have been a problem with the cable. Link to comment Share on other sites More sharing options...
finn.vervest Posted March 26, 2021 Share Posted March 26, 2021 i cant talk in ps4 game chat and in party chat en it doesn't work on pc it works for a long time but yesterday the microfoon stopt working Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Albert Posted March 26, 2021 Corsair Employee Share Posted March 26, 2021 i cant talk in ps4 game chat and in party chat en it doesn't work on pc it works for a long time but yesterday the microfoon stopt working Please open a ticket at https://help.corsair.com, our support will take care of you. Link to comment Share on other sites More sharing options...
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