Yesteerty Posted September 16, 2017 Share Posted September 16, 2017 I've got this awesome headset on my birthday 9 months ago suddenly they stopped working... when I connect them to my computer it says "USB-Enhet känns inte igen" which translates to "USB device does not recognize" or something just like that. I have done things with Windows settings like uninstall the USB device but when I put it in again the "USB device does not recognize" pup up again! Please help me! I love the audio quality and everything Sorry for bad English! Link to comment Share on other sites More sharing options...
Toasted Posted September 17, 2017 Share Posted September 17, 2017 If you are able to obtain the proof of purchase, Put in a support ticket with Corsair. https://support.corsair.com/ Is the dongle just not recognised properly? Have you tried the dongle on another computer? Does it work fine? Link to comment Share on other sites More sharing options...
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