I saw that thread too, but it wasn't the same issue. Their volume wheel worked, it just wasn't working smoothly and spiking the volume up or down erratically. I still gave it a shot with blowing, didn't work. This is completely a firmware issue and I have no idea how to do a rollback, so to speak, on the headset's firmware.
Yea, that was my first time emailing Corsair's support and that was absolutely horrid. Like they ignored the issue and only saw update and firmware, copy-and-paste those steps, and called it a day. Experience is pretty negative so far, and I know I paid over $100 for the headset. I try to go with quality and this firmware stuff is becoming an annoying issue. What's the point of good hardware if the software to run it turns it into crap