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Old 06-20-2018, 08:20 AM
boof19 boof19 is offline
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Important void pro rgb wireless 7.1 headset problems.

Hi all,

Just got a void pro rgb wireless 7.1 headset and am having problems with it. I am new to this so was questioning if it is me or the device.

The problem:
The surround sound is intermittently turning on and off and I am unable to modulate the sound using the jog dial. However I have moments where it works. Was using it yesterday, no problems and then they(the problems) started developing, started using it today and the same thing happened.

The device shows its connected.

Using:
iCUE v3.4.95
headset firmware v 0.15
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  #2  
Old 06-20-2018, 01:17 PM
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Corsair Mint Corsair Mint is offline
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Hi boof19, can you try doing a repair of CUE to see if this continues? You can do the repair in Add/Remove Programs.
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Old 06-21-2018, 01:57 AM
boof19 boof19 is offline
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hi, unfortunately it has not worked.
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Old 06-25-2018, 03:33 PM
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Does the Surround Sound button keep changing from enabled to disabled? Or is just audibly changing?
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