Jump to content
Corsair Community

Corsair Mint

Corsair Employees
  • Posts

    1,321
  • Joined

  • Days Won

    2

Corsair Mint last won the day on December 5 2018

Corsair Mint had the most liked content!

Reputation

32 Excellent

3 Followers

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Hey there, Dirtytape, Sorry to hear that you're getting low volume on your mic, most have reported the mic as being very clear and easy to understand. If you've already updated your FW for both the dongle and the headset, we'd recommend reaching out to our support team so they can try troubleshooting a little further with you: https://help.corsair.com/hc/en-us/requests/new
  2. Hi Kaedekurosawa, we're really sorry to hear about your situation. If you haven't reached out to our support team yet, please submit a ticket and PM me your ticket number so I can ask for extra eyes on it for you! support.corsair.com
  3. Please don't discourage each other from discussion, we appreciate all manners of insight from our customers, so thank you both.
  4. Sorry to hear this, guys. If you've already got a support ticket going about this, please PM me your ticket numbers and I can ask for extra eyes on them.
  5. Sorry about that! I'll let our webstore team know so they can look into it and try to clear it up.
  6. Hi @brandonm, can you PM me your ticket number with support? I'd like to ask for extra eyes on your case to see what could be the issue with the BSoD.
  7. @GhostronSorry to hear that a 2nd kit was affected, please reach out to our support team again and we'd be more than happy to help you with this. If you can, please PM me your ticket number and I can ask for extra eyes on it.
  8. Hey Carlton2001, I'm sorry to hear that your Harpoon Wireless stopped working. If you still have the mouse, please feel free to reach out to our Support team and we'll be happy to help you out. https://help.corsair.com/hc/en-us/requests/new
  9. Hey there, Lordhippos, I'm sorry to hear about the change in amount. Have you notified in the ticket yet? If you haven't gotten a response, can you PM me your ticket number and I can ask for extra eyes on it.
  10. I'm sorry that it was causing so many issues once you updated. Like Nick mentioned, we're passing along all the feedback so our development can continue working it make improvements. In your case, were you able to make a backup of your profile before having updated?
  11. Hi Yodle, the Void Pro should still be supported in iCUE 4 for sure, I've used one personally just recently with it. Could you reach out to our support team so they help you directly? https://help.corsair.com/hc/en-us/requests/new Hey there Astral85, could you reach out to our support team and also provide your iCUE logs? We'd like to check if there's any conflicts going on and can continue to help you further with the Dark Core Pro as well. https://help.corsair.com/hc/en-us/requests/new
  12. Hi Dominator01, There have been some changes to the list of supported devices, which can be viewed on the first post of this thread . You can resolve this by rolling back to the previous version. Hey there Rickje159, sorry, we don't have further details yet. They are still looking into it and we'll be sure to let you know once the update is available. Hey there R1031, can you PM me your ticket number, I can ask for extra eyes on it.
  13. Hey there, liftedplane, have you had a chance to reach out to our support team about the crashing? They would like to view your iCUE logs and try to see what could be causing the issue. https://help.corsair.com/hc/en-us/requests/new Hey WarriorMan256, was there specific products that you were having issues with iCUE 4? I've mentioned it, but do reach out to our support team so we can look into the issue further. https://help.corsair.com/hc/en-us/requests/new
  14. Hey haabe, With all the varying layouts, I could see why it uses the full keyboard layout as more encompassing so that it can cover all the keys. But, I also understand what you mean when the discrepancy between the keyboards is very obvious, I'll pass this along, thanks!
  15. Thanks for trying that, sorry that it isn't working, this should be the correct way to set what you were trying. Could you reach out to our support team so they can look further? https://help.corsair.com/hc/en-us/requests/new Sorry to hear about this, I'll pass this along to see if it's something that's still appearing for us.
×
×
  • Create New...