The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Corsair Link

Notices

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 12-30-2017, 06:09 PM
mathisen8 mathisen8 is offline
Registered User
mathisen8's PC Specs
 
Join Date: Dec 2017
Location: Danmark
Posts: 2
POST ID # = 933037
mathisen8 Reputation: 10
Default Corsair Link/Commander pro help

Okay, so a few days ago everything worked fine. But now it seems my ll120 fans have frosen, or at least 3-4 of them

In the link software it looks to work fine, but 3-4 of my fans are stuck in the rainbow mode, when i say stuck i mean: The leds are not spinning, when i turn them off in link they just keep being stuck.

When i turn on my pc, before link has had time to start up, all of my fans are working just fine, but a few minuts in, they freeze.

Thing i have tried:
Renistalling Link
Renistalling led hub
Downgrading Link

Pictures:
https://gyazo.com/cc23ee053fe60f2efb5669ea972c30e3
https://gyazo.com/2d6e1f700c7cb3ebe120137726a4a05f (Not the best quality)
Reply With Quote


  #2  
Old 01-02-2018, 12:48 PM
Corsair CJ's Avatar
Corsair CJ Corsair CJ is offline
Corsair Employee
Corsair CJ's PC Specs
 
Join Date: Jul 2016
Location: Corsair HQ
Posts: 688
POST ID # = 933376
Corsair CJ Reputation: 42
Default

Double check to make sure everything is connected properly. Also, try changing the order the fans are plugged into the LED hub to see if that changes the behavior.
Reply With Quote


  #3  
Old 01-03-2018, 04:00 AM
TEXASerrBUST TEXASerrBUST is offline
Registered User
TEXASerrBUST's PC Specs
 
Join Date: Jan 2018
Posts: 1
POST ID # = 933489
TEXASerrBUST Reputation: 10
Default

i am having a similar issue, but my fans quit showing up in corsair link although they are still spinning. The rgb quit working and does not show up in corsair link either. my ram is not showing in corsair link properly;y and the rgb is not addressable.
Reply With Quote


  #4  
Old 01-03-2018, 02:35 PM
Corsair Dustin's Avatar
Corsair Dustin Corsair Dustin is offline
Corsair Employee
Corsair Dustin's PC Specs
 
Join Date: Oct 2013
Posts: 4,100
POST ID # = 933561
Corsair Dustin Reputation: 41
Default

The first thing I always want to check is whether or not there's any third party software running alongside Link. So motherboard software (like Gigabyte's SIV) or antiviral software.
__________________
Corsair DIY & Gaming Systems Architect
Product Manager for Cooling


Please do not send private messages requesting tech support or trouble shooting. You can create a thread and let the solution to your issue be visible to everyone, or alternatively, work directly with tech support by contacting them here.
Reply With Quote


Reply

Tags
commander pro, corsair link, led failure, led freeze, ll120 rgb

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 12:03 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.