Corsair CJ

This is correct. Sorry for the confusion everybody.

You're correct that currently the iCUE NEXUS screens aren't tied to a specific profile. NEXUS screens operate outside of the profile system in order to provide easy access to preset device control screens by simply swiping over to the screen needed. Thank you for the feedback.

Thanks for the feedback. The iCUE NEXUS is a very new/different product for us and we're watching feedback pretty closely. Additional widgets and other enhancements are definitely a possibility as future updates to iCUE are released!

Try moving the iCUE NEXUS to a different USB port on your system. If it's plugged into the passthrough on your keyboard, try moving the other end of the passthrough to another port so you can keep the iCUE NEXUS plugged into your keyboard. Have you contacted our support team? They may be able to better assist you: https://support.corsair.com

Thanks for the feedback guys. You're right that the iCUE NEXUS is a very new/different product category for us and we're watching feedback closely. CPU usage is likely tied to having to push updates to the screen over USB. I'd suggest using a simple screen setup with static backgrounds or a very light animation if you want to do so. Monitoring widgets can also play a part in CPU usage as each sensor needs to be polled by iCUE, the widget is updated in iCUE then finally pushed to the screen for you to see. If you need any additional information or support, I've just posted a resource thread here and of course, technical support questions should be directed to https://support.corsair.com for our support team to assist you.

Hi all, thanks for bringing this to our attention. Please note that the increased CPU utilization is likely due to updating the screen at roughly 24fps over USB (which largely relies on CPU resources). Animated backgrounds/buttons as well as monitoring widgets will also likely play a factor in increased CPU utilization as sensors need to be polled and onscreen items need to be rendered. If you require any technical support with your iCUE NEXUS, please contact our support team at https://support.corsair.com where they'd be happy to assist you.

Hi there The native resolution of the iCUE NEXUS screen is 640x48px. Element sizes are as follows: 1x1 = 100x48px 1x2 = 208x48px 1x3 = 316x48px 1x4 = 430x48px 1x5 = 532x48px 1x6 = 640x48px Diagram for reference:

Hi all, here are some helpful links for the new iCUE NEXUS companion touchscreen! iCUE NEXUS FAQ Page If you're making your own custom background images for the iCUE NEXUS screen or custom elements, here's a handy diagram to get you sorted when creating assets.

Hi there, iCUE NEXUS is a very new product category for iCUE-enabled devices. With that in mind, we're looking at all honest, constructive feedback. A few things that may help: iCUE NEXUS was intended to be used as a companion screen attached to a K70 MK.2 or K95 PLATINUM, and the viewing angles of the display were optimized for this purpose. Using it on a desk with the included USB cradle roughly maintains this same optimal viewing angle, and you may get better results when placed just behind your keyboard in a similar fashion to the direct keyboard mount method. iCUE NEXUS works best when it has plenty of USB bandwidth to work with (considering that the data for the display is being pushed over USB). If you're having issues with the iCUE NEXUS not being recognized by iCUE, try to move the iCUE NEXUS to a different USB controller with more resources available on your system. If your iCUE NEXUS is connected to your keyboard's passthrough, move the USB-A end of your keyboard passthrough to another open USB port on your system. Also, while the iCUE NEXUS does support custom animations for wallpapers and button images, try to keep image sizes within the NEXUS’ native resolution of 640x48 px for the screen and 100x48 for a 1x1 button. Note that high fps animations may need to have framerate reduced to no greater than 24fps, lower than 24 fps animations preferred. Regarding CPU usage, monitoring software in general contributes to what is called the observer effect. Having an always on device such as the iCUE NEXUS will add to CPU utilization, adding a monitoring widget will also contribute to this increased CPU usage as iCUE will need to continue polling various sensors and update the widget in close to real time, and of course tacking on animated images will be a contributing factor. If you're having trouble getting custom screens and buttons set up, check out the NEXUS FAQ (link here). If you have issues getting your iCUE NEXUS to work, please contact our support team (link here) who will be more readily available to assist you.

Hi all, a complete, official change log is pending and will be posted/pinned when available.

It took a second to realize that you had your temps in Fahrenheit instead of Celsius. Some quick conversions of CPU package and cooler temperature are roughly ~50C for package and ~32C for coolant which is normal. If I recall correctly the 7700K will thermal throttle at about 100C (212F). TL;DR - Your temps appear to be normal.

Since you've tried the other methods already. Try seeing if a different DisplayPort on the back of your system will work. Additionally (though rarely) you can try waking up the monitor first (toggle the monitor's OSD on) then try to power on the system. I suggest submitting a ticket to our support team for further assistance and proper tracking of your issue.

Moving to memory section since it was lost in systems section. 1. Try applying XMP in BIOS to load the appropriate settings for your memory. 2. iCUE has a DIMM setup section that allows you to change the layout, orientation and order through software. Some boards read the modules in a weird order and this is our method of correcting for that. I did a video to help talk people through this screen: [ame] [/ame] And if you want more lighting customization, enable full software control (this will use more CPU resources so it's up to you if you want to enable it): [ame] [/ame]

Hi there. When you reinstalled windows, did you re-install the chipset drivers for the system's motherboard? If you haven't, you may want to give that a shot and either do a repair of iCUE or simply uninstall and reinstall the software. Please keep us posted.

Perfect. Sorry about that earlier, the thread had to be updated with a new link for some reason. Glad that you were able to get sorted!

Hi there, Please submit a ticket if you haven't already. It's our best method for tracking your issue for support as our support teams are either on reduced staff or transitioning to work from home arrangements due to the current global situation. A few quick things you could try in BIOS - change PCIe Gen setting from Gen3/Auto to Gen2 explicitely and turn off settings like fastboot.

SF600 or SF750 would be solid off the shelf replacements for the PSU we provide in the older Corsair ONE models. We do not officially support such upgrades though, but there may be tear down guides online that could serve as a reference. The PSU is buried pretty deep in the system on the CPU/motherboard side of the enclosure. There'll be quite a few cables in the way, thankfully we use essentially the same layout for our SF-series parts so you wouldn't run into issues with cable length on the new PSU.

Short answer - you could swap graphics cards. Long answer - Swapping a graphics card in a CORSAIR ONE is possible, but you likely won't be able to reuse the same liquid cooling solution we provide for the RTX 20-Series as NVIDIA often changes mounting patterns for cooling between generations (generally the entire layout of the board changes significantly enough that a custom solution needs to be made for each generation). That said, you could swap the 20-series card for a 30-series (or whatever it'll be called) assuming the card physically fits and the power requirements are roughly the same. You just wouldn't be able to take advantage of the liquid cooling we provide with the 20-series card.

Game Boost generally does an okay job at this, but like many auto-overclocking solutions from motherboard vendors, they can run rich as far as voltage settings go. It really shouldn't hurt anything, but you may notice a sharp increase in heat being produced which may or may not be too much for the cooling system in your i164. Give it a shot, if it doesn't work, simply turn off Game Boost and do it the old fashioned way. :)

Sorry for the delayed response. These forums aren't monitored 24/7 and our support team that usually hangs out here have been transitioning to WFH as many of them rely on access to our office resources due to the current global situation going on. A really quick fix (if applicable) would be to check in BIOS to see if you can change the PCIe Gen setting from Auto/Gen3 to Gen2 explicitly. If this setting isn't available to you or if it doesn't work I strongly urge you to submit a ticket in our help system so that our support team can track this properly.

Hi there. Since you're able to access BIOS, see if you can change the PCIe Gen setting from Gen 3/Auto to Gen 2 explicitly, your BIOS revision may or may not have this setting visible (newer BIOS revisions for your system have this setting already configured for Gen 2 by default). Have you submitted a ticket to our support system? They'd be able to help more effectively there. As a side note, the current situation has definitely thrown new wrenches in our workloads. I strongly suggest getting a ticket in ASAP since they can track your specific issue and you'll have a rep assigned to you at the very least.

To my knowledge VRR/G-SYNC over HDMI was done with an NVIDIA driver update as the RTX 20-series cards ship with HDMI 2.0a ports. Make sure you're using the latest graphics driver and determine what settings for the TV and any TV firmware updates (if any) need to be applied for this to work.

Sorry to hear that happened. I generally would recommend contacting our customer support team for a resolution, but if you simply want to just put the drive back together: A light application of hot glue on the PCB of the drive (where the PCB meets the housing) might do the trick. Make sure to wipe off any excess that seeps out right away and then give it time to cool and cure after. That said, the housing is aluminum so it may or may not stick and I don't have any solid recommendations on alternative adhesives that would be safe to use for this particular application.

Generally we update BIOS once new security fixes have been implemented. You don't necessarily have to update your system BIOS unless you feel it's necessary since the Intel security fixes have been shown to reduce performance. Latest BIOS to my knowledge can be found in the pinned thread for this forum section for Z270-based CORSAIR ONE units like yours. https://forum.corsair.com/v3/showthread.php?t=191003

The pinned thread for this forum section should have what you're looking for. If I'm mistaken, please let me know if you have any trouble. https://forum.corsair.com/v3/showthread.php?t=191003