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[NEED HELP] Corsair Virtuoso Wireless Headset Driver Error.


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Yesterday, my Virtuoso stopped working, the day before that it was working perfectly fine. Then I just stopped. I haven't updated any software not the iCue and not even my Windows laptop update. It connected its not working. 

I cannot even adjust the volume through the headset. The receiver is blinking correctly as well, but not just in red.

Today an I updated both iCUE and Laptop bios yet I still got nothing.

  • I reinstalled the program and still nothing.
  • I've tried pairing the headset and receiver again still nothing.
  • I've tried shutting the headset down by pressing the mute button for 15 secs and turning it back on and still got nothing.
  • I've restarted the laptop and of course still nothing.

I don't know what else I can do. Help



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  • 1 month later...
  • 1 month later...

So, just an update for anyone wondering, i solved my issue by replacing the dongle, the audio receiver part of the dongle was dead.

New dongle arrived and the headphones started to work perfectly again.

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