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Static/ringing noise when using Corsair Virtuoso XT

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I have a corsair virtuoso xt which i bought and received legit today, but for some reason whenever it's in wireless mode, there's this weird static/ringing noise that plays in the headset and none of the icue app presets work at all, when i switch to wired mode the static disappears and the presets begin to work, however regardless of whether it is in wired or wireless mode whenever audio plays there is a slight hissing noise/static noise in the background of the audio which makes the audio quality somewhat poor. any idea on how to get rid of this noise?

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  • 2 months later...

Under sound properties, advanced,  untick allow applications to take exclusive control of this device. As well as Give exclusive mode applications priority.

Dolby is meh at best on these headphones. I wished they had added back the 7.1 selection in ICUE just like they have for all other Virtuosos. I am not sure why there is only a Stereo and that is it.

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