I have a corsair virtuoso xt which i bought and received legit today, but for some reason whenever it's in wireless mode, there's this weird static/ringing noise that plays in the headset and none of the icue app presets work at all, when i switch to wired mode the static disappears and the presets begin to work, however regardless of whether it is in wired or wireless mode whenever audio plays there is a slight hissing noise/static noise in the background of the audio which makes the audio quality somewhat poor. any idea on how to get rid of this noise?
