iagiki Posted December 21, 2020 Share Posted December 21, 2020 Dear Corsair Support or fans I’ve been using my Corsair One Elite for a while now, about one year and a half I’d say, without any major issues that wouldn’t be solved in just a few clicks. But today I’ve encountered one major problem I think. I didn’t use my computer for some time, as I wasn’t home for 3 months or so, when I came back it worked just fine. Today I decided it was time for some hardware checks and also time for new drivers. I did a fast analysis using Corsair Diagnostics and everything seemed fine. Afterwards, I installed the new drivers, but as soon as I did that, both my monitors went of two different colors. I didn’t think much about it at first. After a few seconds they came back normal. After 5/10 mins they became like that again, but now with different colors. Now I started becoming a bit worried and decided to check if someone knew what was going on, but I didn’t actually find what I was looking for. As I could une nor my keyboard nor my mouse, I just shut down the computer clicking the main button. After rebooting it they seemed fine, but then did the same thing again. I tried unplugging and plugging back in the Display Ports, but it caused much more problems. As fast as possibile I tried rebooting it while clicking F8, uninstalled the latest Windows update, and continued, still getting the same problem. I don’t know what it could actually be, I kind of feel like it might be a GPU problem, but I don’t get how it would affect also all the other computer peripherals. Thank you in advance. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted December 21, 2020 Corsair Employee Share Posted December 21, 2020 If this happened after the update, it could be an issue with the drivers. Reach out to our support, we should be able to help you rollback. https://help.corsair.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
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