Boomka Posted December 17, 2018 Share Posted December 17, 2018 Trying to pair the mouse with a laptop without CUE installed. Doing following steps: 1. Turn off the mouse. 2. Set wireless mode switch to Bluetooth mode. 3. Hold top button aka Profile switch. 4. Turn the power switch on. Nothing happens then. I expect the 3 small LEDs to flash blue, but they don't, no matter how long I hold the Profile switch button. Actually none of LEDs are working. The mouse just seems to be dead unless I switch it back to 2.4GHz mode. Mouse is brand new, just updated firmware to v3.19 (not sure about minor version, can't check atm. Was 3.08 and went to 3.1X after). 2.4 GHz and USB work properly. Is it a defect or something? Link to comment Share on other sites More sharing options...
Apophis3 Posted December 17, 2018 Share Posted December 17, 2018 I would do a hard reset on your mouse, maybe something didn't config properly after the flash. Link to comment Share on other sites More sharing options...
Boomka Posted December 18, 2018 Author Share Posted December 18, 2018 Hard reset helped, but now I can't edit hardware profiles. They work while I use CUE but on the other PC or in BT mode there is default profile only. None of my remappings are working. I already regret buying this product. Link to comment Share on other sites More sharing options...
Apophis3 Posted December 18, 2018 Share Posted December 18, 2018 When you reset the mouse, it recreated the hardware profiles. If they work only with CUE, then you probably only have software profiles with your current settings. You need to copy/recreate them under a HW profile, and save that to mouse. Link to comment Share on other sites More sharing options...
thedarcy Posted March 2, 2020 Share Posted March 2, 2020 I know this is old, but I just had the problem. Your step 3 should be: 3. Hold top profile button AND side thumb profile button in. This made my bluetooth discoverable with no iCue. Hopefully this helps anybody else. 1 Link to comment Share on other sites More sharing options...
Joeruss Posted February 13, 2021 Share Posted February 13, 2021 omg ive been looking for this for like everrrr i lost my usb receiver months ago and i've been stuck using a sucky cable. tysm! Link to comment Share on other sites More sharing options...
Halequin Posted May 7, 2021 Share Posted May 7, 2021 I just bought the Dark Core RGB Pro mouse, nothing works when it is not wired, dongle doesn't work, bluetooth not picked up unless it is wired via the usb cable. As soon as I unplug it, it disappears from the bluetooth discovered devices list, resetting does nothing Link to comment Share on other sites More sharing options...
cjleo3 Posted January 28 Share Posted January 28 On 3/2/2020 at 1:42 PM, thedarcy said: I know this is old, but I just had the problem. Your step 3 should be: 3. Hold top profile button AND side thumb profile button in. This made my bluetooth discoverable with no iCue. Hopefully this helps anybody else. Thanks a lot, this worked! Link to comment Share on other sites More sharing options...
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