rtrx Posted June 21, 2018 Share Posted June 21, 2018 As the title shown, EQ presets can't change. I can still click on the presets. Visually, the bar goes up and down like the usual, but nothing is happening with the audio. Voice prompt still says "1, 2" normally when changing through presets and the "beep" sounds normal when changing, but the sound doesn't change at all. More info: Dolby Surround is still working, changing the RGB Wave speed on my K55 RGB still works perfectly well, costum presets don't work too, I've tried reinstalling (did not work, can't change to 2.15.83 because mic is still bad at that version), I've tried many media players and games, all the same. (I'm confused about posting this, either in Audio or CUE, but I decided to post this here, sorry if I'm wrong) Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Lettuce Posted June 21, 2018 Corsair Employee Share Posted June 21, 2018 2.15.83 is a pretty old version, I'd suggest to try 2.24.50 and see if the same issue is replicated. Link to comment Share on other sites More sharing options...
rtrx Posted June 22, 2018 Author Share Posted June 22, 2018 2.15.83 is a pretty old version, I'd suggest to try 2.24.50 and see if the same issue is replicated. Nope, it's still happening. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted June 25, 2018 Corsair Employee Share Posted June 25, 2018 Can you try this as a test? While audio is playing (something you're familiar with), create a new EQ by pressing the + and lower everything. You should be able to notice a big change in sound. If it doesn't change, then CUE may not being affecting the changes correctly. Could you then try repair the installation in Add/Remove Programs? Link to comment Share on other sites More sharing options...
Reiley360 Posted June 26, 2018 Share Posted June 26, 2018 As the title shown, EQ presets can't change. I can still click on the presets. Visually, the bar goes up and down like the usual, but nothing is happening with the audio. Voice prompt still says "1, 2" normally when changing through presets and the "beep" sounds normal when changing, but the sound doesn't change at all. More info: Dolby Surround is still working, changing the RGB Wave speed on my K55 RGB still works perfectly well, costum presets don't work too, I've tried reinstalling (did not work, can't change to 2.15.83 because mic is still bad at that version), I've tried many media players and games, all the same. (I'm confused about posting this, either in Audio or CUE, but I decided to post this here, sorry if I'm wrong) I am also having this issue, would be great if this gets fixed as the compression of audio is actually starting to give me headaches. Link to comment Share on other sites More sharing options...
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