evolad Posted October 11, 2015 Share Posted October 11, 2015 Hi guys.. So picked up the Strafe which I love but noticed a flicking with some keys? It seems fine as a solid colour but with animation I get a flicker now and then.. Any ideas? Link to comment Share on other sites More sharing options...
Inheritance Posted October 11, 2015 Share Posted October 11, 2015 that shouldnt be happening on the Strafe RGB. could you upload the profile you noticed this on. Link to comment Share on other sites More sharing options...
evolad Posted October 12, 2015 Author Share Posted October 12, 2015 that shouldnt be happening on the Strafe RGB. could you upload the profile you noticed this on. Hi, yes its a profile i made.. ive seen it on all my profiles. I notice it on the A&S keys and seen it on a few other keys randomly. https://www.dropbox.com/s/9nekupebgqqjcon/Green.prf?dl=0 Link to comment Share on other sites More sharing options...
Inheritance Posted October 12, 2015 Share Posted October 12, 2015 i dont see any flickering on my end. Contact Corsair Support and and ask them to guide you through a hard firmware flash. And if that doesnt work RMA it. Link to comment Share on other sites More sharing options...
evolad Posted October 12, 2015 Author Share Posted October 12, 2015 i dont see any flickering on my end. Contact Corsair Support and and ask them to guide you through a hard firmware flash. And if that doesnt work RMA it. Cheers will do Link to comment Share on other sites More sharing options...
evolad Posted October 15, 2015 Author Share Posted October 15, 2015 So i got a replacement yesterday with exact same issue.. New profile same problem.. As long tested on my girlfriends laptop with both keyboards and could replicate it on hers. Mainly happens on A and S keys though it does do it on over keys but not a frequent Link to comment Share on other sites More sharing options...
Inheritance Posted October 15, 2015 Share Posted October 15, 2015 Are you providing enough power to the keyboard?? Link to comment Share on other sites More sharing options...
evolad Posted October 15, 2015 Author Share Posted October 15, 2015 Are you providing enough power to the keyboard?? Running through USB 3.0.. Really can't understand it.. Tried disabling background programs and everything I can think of. There is very little my PC and Mrs laptop has in common and the issue is on both.. Corsair have said it's likely a firmware issue but I can't find anyone with my problem. Link to comment Share on other sites More sharing options...
Inheritance Posted October 15, 2015 Share Posted October 15, 2015 Running through USB 3.0.. Really can't understand it.. Tried disabling background programs and everything I can think of. There is very little my PC and Mrs laptop has in common and the issue is on both.. Corsair have said it's likely a firmware issue but I can't find anyone with my problem. plug both USB cords in Link to comment Share on other sites More sharing options...
terabyte Posted October 15, 2015 Share Posted October 15, 2015 The second plug is for the USB passthrough so it shouldn't really matter if it's plugged in or not. Trying it won't hurt anything though. Link to comment Share on other sites More sharing options...
evolad Posted October 15, 2015 Author Share Posted October 15, 2015 Yeah tried all that already.. I haven't a clue Link to comment Share on other sites More sharing options...
krazykid Posted October 15, 2015 Share Posted October 15, 2015 Yeah tried all that already.. I haven't a clue is 16.8 million colors mode enabled or disabled. Try enabling it if its already off. and try disabling it, if its already on. Link to comment Share on other sites More sharing options...
evolad Posted October 15, 2015 Author Share Posted October 15, 2015 is 16.8 million colors mode enabled or disabled. Try enabling it if its already off. and try disabling it, if its already on. Tried this to.. i have it enabled but tried every option. I've even flashed my MOBO bios to latest version... Link to comment Share on other sites More sharing options...
Sammyjo20 Posted October 28, 2015 Share Posted October 28, 2015 I sometimes get it too on my Strafe RGB. I think it's the firmware on the keyboard, as it's the first one, there's issues with it. Sometimes I log into my computer after it being locked and the profile is set to 0% brightness. The keys rarely do flicker, but I actually saw the corsair logo flicker purple when my keys where white haha. I wouldn't worry about it. Link to comment Share on other sites More sharing options...
evolad Posted October 29, 2015 Author Share Posted October 29, 2015 I sometimes get it too on my Strafe RGB. I think it's the firmware on the keyboard, as it's the first one, there's issues with it. Sometimes I log into my computer after it being locked and the profile is set to 0% brightness. The keys rarely do flicker, but I actually saw the corsair logo flicker purple when my keys where white haha. I wouldn't worry about it. It has to be firmware.. Im glad someone else has had this issue though.. it`s been driving me mental haha! Link to comment Share on other sites More sharing options...
Inheritance Posted October 30, 2015 Share Posted October 30, 2015 I will ask Corsair Henry to look in to the matter more tomorrow. Link to comment Share on other sites More sharing options...
evolad Posted October 30, 2015 Author Share Posted October 30, 2015 I will ask Corsair Henry to look in to the matter more tomorrow. Thanks.. Corsair have been helpful in replying and testing but said there can't replicate it using a profile made. The problem is definitely there Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted October 30, 2015 Corsair Employee Share Posted October 30, 2015 I sometimes get it too on my Strafe RGB. I think it's the firmware on the keyboard, as it's the first one, there's issues with it. Sometimes I log into my computer after it being locked and the profile is set to 0% brightness. The keys rarely do flicker, but I actually saw the corsair logo flicker purple when my keys where white haha. I wouldn't worry about it. Does it flicker for all the keys or only a couple? like OP's? @evolad - Did the first keyboard had the same flickering keys or different ones? Link to comment Share on other sites More sharing options...
ScarredMecha Posted October 30, 2015 Share Posted October 30, 2015 I think I might've noticed a key here or there quickly flash a different color out of the corner of my eye, but I've never been able to directly observe it happening. It's definitely not a common occurrence. Link to comment Share on other sites More sharing options...
evolad Posted October 30, 2015 Author Share Posted October 30, 2015 I can make it happen and view it on the A&S keys just like the video i posted.. though it does happen on other keys but very rarely. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted October 30, 2015 Corsair Employee Share Posted October 30, 2015 I can make it happen and view it on the A&S keys just like the video i posted.. though it does happen on other keys but very rarely. While I do see the flicker in the video, I was not able to replicate the flickering with the profile you have provided. We have tested the same profile on several Strafe RGB as well. It might just be a bad LED on your unit. Link to comment Share on other sites More sharing options...
Inheritance Posted October 30, 2015 Share Posted October 30, 2015 While I do see the flicker in the video, I was not able to replicate the flickering with the profile you have provided. We have tested the same profile on several Strafe RGB as well. It might just be a bad LED on your unit. he said he had the same issue on his replacement. Link to comment Share on other sites More sharing options...
evolad Posted October 31, 2015 Author Share Posted October 31, 2015 Yes second keyboard.. same issue.. even on 2 different systems... im at a loss. I keep getting told that it cant be replicated and its my system but it cant be. Oh and if its solid colours there is no issues. Link to comment Share on other sites More sharing options...
evolad Posted October 31, 2015 Author Share Posted October 31, 2015 Im using the Strafe RGB cherry browns.. Windows 10 (on both PC and Laptop). The laptop is new... same issue.. they don't share anything in common apart from from Windows 10 and dropbox. I've removed dropbox which didn't solve it? Installed new Bios on Mobo and all drivers up-to-date.. even uninstalled all USB ports from device manager! Link to comment Share on other sites More sharing options...
ScarredMecha Posted November 1, 2015 Share Posted November 1, 2015 Alright, I have a profile that I commonly use that has the Corsair logo cycling through a few different colors as well as reactive typing. I've noticed that rarely, a random key, usually one of the Function Row keys, will randomly flicker for a split second. I've been able to directly observe it but not consistently reproduce it. Link to comment Share on other sites More sharing options...
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