Corsair Employee Corsair Nick Posted July 17, 2017 Corsair Employee Share Posted July 17, 2017 Just curious, have you tried installing the same keyboard and CUE software on a different PC/Laptop and experienced the same issue? Didn't seen any previous posts attempting this. Link to comment Share on other sites More sharing options...
Helios1858 Posted July 19, 2017 Share Posted July 19, 2017 Thanks for your reply. Yes, I've already tried to install the keyboard and CUE on another PC (I've tried on CUE 1 too, but the issue wasn't fixed) and nothing has changed, the issue was still here. I've tried all what was advised (updating drivers, bios, chipset, tried to plug it on USB 2, 3.0 and 3.1, looking for dropped usb packets and all was OK ect...) but it was useless. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted July 21, 2017 Corsair Employee Share Posted July 21, 2017 Sounds like there is a deeper issue at hand that can't be resolved through the forums. Contact our Technical Support staff by submitting ticket and request a hard firmware flash. They will be able to assist you from there. Link to comment Share on other sites More sharing options...
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