Lamzer Posted May 18, 2017 Share Posted May 18, 2017 Hmm okay, so i RMA'd my Strafe because it had the same problem. I received a new Strafe a few days ago and after a day or two it has the same problem but on a different key. I would set my keyboard to white keys and the "S" key is blue.. I did a soft reset by Holding the ESC key while unplugging the USB but nothing happened. It's the same problem as my old one. Does anyone have any problems i'm having? http://i.imgur.com/iH7N3cE.jpg - the "S" key is blue even though the whole keyboard is set to white http://i.imgur.com/fHtJWmq.jpg - Whole keyboard set to white Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted May 18, 2017 Corsair Employee Share Posted May 18, 2017 We may have to do a hardware reset on your Keyboard. Go ahead and submit an RMA request using the link on top "Support Ticket Systems" and one of our technical specialist will walk you thought the process. Link to comment Share on other sites More sharing options...
kostasbour Posted July 31, 2017 Share Posted July 31, 2017 i have the same problem with my "k" key did the hardware reset fix the problem? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted July 31, 2017 Corsair Employee Share Posted July 31, 2017 The issue could be hardware or software related. Try submitting a support ticket requesting a hard firmware reset, and our Technical Support staff can help you out with that. http://support.corsair.com/ Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.