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K63 wireless keyboard not working
Corsair Lettuce replied to HB1man's topic in Gaming Peripherals & Audio Troubleshooting
Does the unit appear to be on? Do you have CUE or iCUE installed to see if the software properly picks the keyboard up? If so, try to force a firmware update. -
Are you still having this issue with the latest version of CUE/ iCUE? Can you let me know what firmware version the mouse is on and if it's the scimitar pro itself? Correct, if you close the application the lights will revert back to default because the lighting effects are controlled via the software. Unless you have the pro model and have set up lighting effects within the hardware profiles themselves.
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Just to be clear it's the the number row paired with the shift key that aren't producing anything? Can you try a soft reset on the keyboard itself? Unplug the keyboard from the computer hold down the F4 and FN key, plug the keyboard back in and release the two keys after 15 seconds and let the keyboard reinitialize. If you are still having issues create a support ticket and a technical support agent will be able to further assist you.
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Dark Core SE Randomly Stops Responding
Corsair Lettuce replied to Samaska's topic in Keyboards and Mice
Hey Samaska, What firmware version are you on and are you using CUE or ICUE? -
k95 rgb platinum Scroll bar malfunction/volume randomly changing
Corsair Lettuce replied to kai222's topic in Keyboards and Mice
Have you made an attempt to soft reset the keyboard yet? Unplug it from the computer, hold the esc key. While the ESC key is still held down plug the keyboard back in and release after 15 -20 seconds. The keyboard should flash and reinitialize with the computer itself. -
Actually, the method provided with the fn and f4 is just a soft reset. With the k55 you cannot manually flash the keyboard all firmware updates are done through the software itself.
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That's really odd especially for Ml fans, I would suggest creating a support ticket and have our technical support team further assist you.
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As everyone's suggests, it does not hurt to try ask, the tech support team might be able to assist in remedying the situation.
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As c-attack mentioned go ahead and create a ticket and our technical support team can assist you with an RMA
- 5 replies
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- freezing system
- h100i v2
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The easiest way to explain the difference between the two is the construction of the keyboards themselves. The k68 was designed to be water resistant, one factor that one keyboard could feel better than the other could just be the switches themselves. Are both keyboards red switches?
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Glad to hear that the unit is properly functioning. Since the unit itself does not have the ability to interact with Corsair Link you won't be able to kill the lights on the cooling block.
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Why is it so important to have a receipt for your keyboard?
Corsair Lettuce replied to Icebice's topic in Keyboards and Mice
I do apologize for the troubles, can you PM me your ticket ID? -
k95 rgb Keyboard keeps disconnecting
Corsair Lettuce replied to Lightmare's topic in Keyboards and Mice
Hey, Can you try resetting the keyboard? Unplug the keyboard, hold down the ESC key, then plug in the keyboard while still holding down the key for 30 seconds. Once you release the keyboard should flash. Hopefully this does the trick!