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Technobeard

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Everything posted by Technobeard

  1. That response was to @DaddyBear. I can't find his ticket. @LochRaven Looks like you haven't responded back to the ticket in almost 2 weeks. Please check your email or log into the support portal at https://help.corsair.com and continue troubleshooting with the support team.
  2. Thanks for the head's up. I've asked the web team to look into it.
  3. SCUF support doesn't view the Corsair forum. Please create a support ticket at https://customercare.scufgaming.com/hc/en-us
  4. After you fill out the form, they'll respond back to you via email. you can respond to the ticket by responding back via email, or updating the ticket on the website.
  5. The forum admins have nothing to do with support or iCUE. Best to contact the support team for assistance at https://help.corsair.com.
  6. I'd recommend contacting support. Not sure what the procedure is for a desk, but they should be able to help you out: https://help.corsair.com.
  7. The date isn't announced in advance, but they typically come out on a monthly cadence: https://forum.corsair.com/release-notes/icue/
  8. This is a duplicate of your support ticket. The support team will respond to your ticket when they get to it in the queue.
  9. @Cheetos His link works for me. You can also find the root link https://help.corsair.com in the footer of all pages.
  10. I'd suggest testing the memory in a different system. It may be possible the memory's ok and it's the memory controller that has the issue, or something in your system's killing memory. Either way, create a support ticket at https://help.corsair.com to start an RMA on your memory.
  11. Corsair Limited Warranty - Depends on some things, but if you purchased it from a valid retailer as a new item, 2 year warranty. Corsair Support Portal
  12. They were just announced today: https://www.corsair.com/newsroom/press-release/corsair-launches-new-lcd-equipped-aio-cpu-coolers-for-the-icue-link-ecosystem
  13. iCUE 5.7.106 release notes just came out. Looks like there's a fix coming out in the v5.8.x release.
  14. We have a new version of iCUE (v5.7.106) that is now available for download. Release notes for the new version are available through the link below: https://forum.corsair.com/release-notes/icue/
  15. Technobeard

    5.7.106

    Additional products have been added for iCUE SDK support CPUID SDK is now directly integrated into iCUE instead of previously relying on a service. Users should see overall system performance improvements with device polling and dashboard metrics. We are aware of an issue that some AMD GPUs may not report their temperature and will resolve this in iCUE v5.8 with an updated CPUID SDK Updated some of the fonts in iCUE for better readability, especially for East Asian typefaces iCUE will now properly notify users to restart after re-installing NVIDIA plugins Resolved an issue with iCUE not properly resizing windows automatically based on scaling Resolved an issue that prevented users from rotating devices in Murals after resizing
  16. Software Enhancements Additional products have been added for iCUE SDK support CPUID SDK is now directly integrated into iCUE instead of previously relying on a service. Users should see overall system performance improvements with device polling and dashboard metrics. We are aware of an issue that some AMD GPUs may not report their temperature and will resolve this in iCUE v5.8 with an updated CPUID SDK Updated some of the fonts in iCUE for better readability, especially for East Asian typefaces iCUE will now properly notify users to restart after re-installing NVIDIA plugins Resolved an issue with iCUE not properly resizing windows automatically based on scaling Resolved an issue that prevented users from rotating devices in Murals after resizing View full version
  17. Technobeard

    ECFM15.2

    Improved compatibility with external Thunderbolt adapter
  18. USA website won't ship outside of the USA. I'd suggest contacting support. Maybe they know where it's for sale, or perhaps they can send it: https://help.corsair.com.
  19. Are you looking for the product page where you can order it? If so: https://www.corsair.com/us/en/p/pc-components-accessories/cw-8960074/aio-cooler-fan-mounting-hardware-kit-cw-8960074
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