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Technobeard

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Technobeard last won the day on February 8

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  1. To contact support please create a support ticket at https://help.corsair.com .
  2. Please check your ticket. They've already responded back to you.
  3. Doesn't look like we're listed in their exhibitor list: https://east.paxsite.com/en-us/expo-hall.html
  4. I'd suggest contacting support. Assuming it was purchased new, it should still be under warranty. https://help.corsair.com
  5. We have a new version of iCUE (v5.11.96) that will be available in the next couple of hours. Release notes for the new version are available through the link below: https://forum.corsair.com/release-notes/icue/
  6. We have a new version of iCUE (v5.11.96) that will be available in the next couple of hours. Release notes for the new version are available through the link below: https://forum.corsair.com/release-notes/icue/
  7. Software Enhancements Resolved a critical issue that enables ‘Enhance Pointer Precision’ in Pointer options under WinOS Mouse Properties – iCUE will also no longer re-enable this option on application restart. View full version
  8. Technobeard

    5.11.96

    Resolved a critical issue that enables ‘Enhance Pointer Precision’ in Pointer options under WinOS Mouse Properties – iCUE will also no longer re-enable this option on application restart.
  9. Each kit is tested to work at its rated specs, but your two kits haven't been explicitly tested together and therefore can't be guaranteed to work together at their rated specs, or any specs for that matter. Try just one kit at a time. They should run at their rated specs just fine. Afterwards you can put them together, and try running them at lower specs to see if it boots at all, then check for stability, etc.
  10. What's your support ticket number for the chat? Are you attempting to run two kits of CMH64GX5M2B6000Z40 together?
  11. From iCue V. 5.11.95 Keeps enabling Enhance Pointer Precision in mouse settings
  12. A little bit more detail: https://help.corsair.com/hc/en-us/articles/23869842207373--iCUE-keeps-enabling-Enhance-pointer-precision-on-application-startup
  13. Please create a support ticket at https://help.corsair.com and our support team will be able to assist you with this.
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