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The headphones were working for a couple of days until randomly the next time i used them the mic stopped working. So I checked and the headset was recognized as Conexant USB audio and the mic no longer works and there's weird static if I unplug the headset and plug it back in. Any fix?

Earlier today I was watching youtube then my audio suddenly stopped, I went into the windows audio settings and could no longer find the HS60 Pro listed anywhere. The headset was plugged into the usb dongle provided. I unplugged everything and plugged it back in, still nothing. BUT if I plug the headset directly to a 3.5mm audio jack I can hear things fine (in stereo). Looking in iCUE shows me nothing, it doesn't even know that I have the headset plugged in, whether or not its plugged in thru the dongle or the jack. Assuming that this was a problem with the usb dongle I went to device manager, in the USB controllers section there is an "Unknown USB Device (Invalid Configuration Descriptor)" which I know to be the dongle because if I unplug it, the Unknown device goes away. I have tried reinstalling iCUE (both the v3 and v4) as well as repairing them via control panel, I have tried updating the drivers for the dongle but windows says the the best drivers have already been installed, I even updated my graphics drivers to see if that would help, still no audio from the USB dongle. If anyone knows of a fix that would be great, this is my first time posting on this forum so if I need to be in a different forum please let me know.

I recently purchased the Corsair HS60 Pro Surround and it comes with a 7.1 USB Adapter for PC. The headset works fine on console when I only use the 3.5mm plug into the controller but once I try using it on PC with the usb adapter it decides not to work on the right side anymore. I checked the balance on my pc and its 100&100 for the L&R. Any solutions?