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When I started my computer this morning the keyboard stayed dark. I reconnected the USB cables and the keyboard lit up but the computer went dark. I reset the computer and the keyboard stayed lit up but was not recognized by the PC or iCUE. Tried resetting the USB cables again but no luck. Nothing I try has worked to get the computer to recognize the keyboard, Is it truly fried or can anyone suggest anything else I can try. iCUE sees the HS60 headphones and the H11i cooler.
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Try the steps in the guide below. Start with the soft reset.

 

https://help.corsair.com/hc/en-us/articles/360025465031-How-to-Reset-your-keyboard

 

The hard reset is essentially a forced firmware update. You can try that if unsuccessful or contact Corsair Support.

 

Thanks for the info. I tried the reset and the keyboard did 'quick flash' when I released the esc key but still no luck. Not sure what the hard reset is though.

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