Jump to content
Corsair Community

Recommended Posts

When I started my computer this morning the keyboard stayed dark. I reconnected the USB cables and the keyboard lit up but the computer went dark. I reset the computer and the keyboard stayed lit up but was not recognized by the PC or iCUE. Tried resetting the USB cables again but no luck. Nothing I try has worked to get the computer to recognize the keyboard, Is it truly fried or can anyone suggest anything else I can try. iCUE sees the HS60 headphones and the H11i cooler.
Link to comment
Share on other sites

Try the steps in the guide below. Start with the soft reset.




The hard reset is essentially a forced firmware update. You can try that if unsuccessful or contact Corsair Support.


Thanks for the info. I tried the reset and the keyboard did 'quick flash' when I released the esc key but still no luck. Not sure what the hard reset is though.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...