k70 lux rgb K70 bit the dust it seems

[Darkkhelmet]

When I started my computer this morning the keyboard stayed dark. I reconnected the USB cables and the keyboard lit up but the computer went dark. I reset the computer and the keyboard stayed lit up but was not recognized by the PC or iCUE. Tried resetting the USB cables again but no luck. Nothing I try has worked to get the computer to recognize the keyboard, Is it truly fried or can anyone suggest anything else I can try. iCUE sees the HS60 headphones and the H11i cooler.

[c-attack]

Try the steps in the guide below. Start with the soft reset.

 

https://help.corsair.com/hc/en-us/articles/360025465031-How-to-Reset-your-keyboard

 

The hard reset is essentially a forced firmware update. You can try that if unsuccessful or contact Corsair Support.

[Darkkhelmet]

Try the steps in the guide below. Start with the soft reset.

 

https://help.corsair.com/hc/en-us/articles/360025465031-How-to-Reset-your-keyboard

 

The hard reset is essentially a forced firmware update. You can try that if unsuccessful or contact Corsair Support.

 

Thanks for the info. I tried the reset and the keyboard did 'quick flash' when I released the esc key but still no luck. Not sure what the hard reset is though.

[Darkkhelmet]

Problem solved. It wasn't the keyboard it was the smart hub it's connected to. I reset the hub and the keyboard is working fine again. Thanks