MushtPepperoni Posted November 26, 2019 Share Posted November 26, 2019 Hi I've been having this issue for 3 weeks now where iCue would just die whenever I launch a game, doesn't even matter which game. It does not give me any errors, it just dies and all the LEDs freeze. If I launch iCue again when the game is running it runs fine. I've checked the log but it doesnt seem to contain anything useful, though I'll add it to this thread anyway. I've tried reinstalling iCue multiple times (manually deleted all extra folders and registry records as stated here), tried with a clean profile, tried disabling the SDK and plugins, ... All without succes, nothing works. All attached devices are: Strafe RGB KeyboardM65 Pro RGB MouseVirtuoso HeadsetMM800 RGB Polaris Mousepad I'm getting really frustrated about this since I really need my macro's in game, any suggestions? Thx!2019-11-26T01-10-57.log Link to comment Share on other sites More sharing options...
MushtPepperoni Posted November 26, 2019 Author Share Posted November 26, 2019 Alright so apparently this is a BattleEye issue. A temporary fix is to disable "Low Latency Mode" in the global settings of your Nvidia Control Panel. Link to comment Share on other sites More sharing options...
Excalibur1976 Posted November 26, 2019 Share Posted November 26, 2019 Hi mate I have the same problem. Tried disabling what you said but still the same. I noticed it closes the graphics option as well when you right click desktop. Link to comment Share on other sites More sharing options...
MushtPepperoni Posted November 26, 2019 Author Share Posted November 26, 2019 Try restarting after you disabled it Link to comment Share on other sites More sharing options...
FragS Posted February 28, 2020 Share Posted February 28, 2020 I also have this issue but Low Latency Mode is already off for me so that doesnt seem to fix Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted February 28, 2020 Corsair Employee Share Posted February 28, 2020 Are you running Aura Sync and using the ASUS plugin? Link to comment Share on other sites More sharing options...
KILLER_K Posted February 28, 2020 Share Posted February 28, 2020 Mine has done it With the Asus plugin from the beginning. If you remove the Asus.dll out the plugin folder then the issue stops. It is 100% sure the Asus.dll plugin's issue. For me only Battleye causes it. Once my Corsair ICUE closes. I simply relaunch ICUE and it is fine after that. Maybe a hook that is causing the issue with Battleye? Yes the Asus plugin and Asus Armoury Crate for me. Link to comment Share on other sites More sharing options...
Neirda2308 Posted February 28, 2020 Share Posted February 28, 2020 Are you running Aura Sync and using the ASUS plugin? Same problem for me, yes... Link to comment Share on other sites More sharing options...
xRingleadeRx Posted March 25, 2020 Share Posted March 25, 2020 Are you running Aura Sync and using the ASUS plugin? Yes I am, do I need to disable this? Link to comment Share on other sites More sharing options...
DevBiker Posted March 25, 2020 Share Posted March 25, 2020 Yes I am, do I need to disable this? Yes, try disabling it. Link to comment Share on other sites More sharing options...
xRingleadeRx Posted March 25, 2020 Share Posted March 25, 2020 I got mine to work. Go to C:\Program Files (x86)\Corsair\Corsair iCUE Software\Plugins Delete the Asus folder in this location and my iCue no longer crashes when launching a game! Link to comment Share on other sites More sharing options...
darksoul Posted April 17, 2020 Share Posted April 17, 2020 I got mine to work. Go to C:\Program Files (x86)\Corsair\Corsair iCUE Software\Plugins Delete the Asus folder in this location and my iCue no longer crashes when launching a game! Bro you are a legend i literally tried everything this was the only fix for me ty so much ive been trying to fix this for almost 3 months now Link to comment Share on other sites More sharing options...
dogdealer Posted May 4, 2020 Share Posted May 4, 2020 I got mine to work. Go to C:\Program Files (x86)\Corsair\Corsair iCUE Software\Plugins Delete the Asus folder in this location and my iCue no longer crashes when launching a game! thanks man! i had same issue and couldn't fix it for a while. tried and worked like a charm Link to comment Share on other sites More sharing options...
Computertechie7 Posted May 6, 2020 Share Posted May 6, 2020 I have had this issue only when opening Fortnite. I will try this fix and see if it works. Thanks! Link to comment Share on other sites More sharing options...
Woobang Posted May 16, 2020 Share Posted May 16, 2020 (edited) So will this affect iCUE's ability to control the motherboard? I have a ROG Maximus XI. I have clean installed windows twice now... iCUE simply crashes every time I open Fortnite. Edit... after testing Motherboard disappears from iCUE... had to reenable "enable plugins". I find it hard to believe similar issues have been plaguing iCUE for sometime. I shouldn't have to disable ASUS plugins to play a game! Update... ASUS folder deleted. iCue still crashes, as much as ive read nothing is working! Any suggestions? Edited May 17, 2020 by Woobang Link to comment Share on other sites More sharing options...
7OMM Posted May 20, 2020 Share Posted May 20, 2020 thi hasppens for me to, i never used to have to have i cue open to play pubg, now if i dont manually open it after opening the game i cant use mouse buttons in game, movement and shooting is there but vault is not. really annoying, randomly closes aswell which is ****e. Link to comment Share on other sites More sharing options...
pushka Posted May 21, 2020 Share Posted May 21, 2020 Hi everyone - New on this forum, only registered to comment on this thread! This issue has been driving me CRAZY - Everytime I would enter a game in Tarkov, GTA5 or Wildlands (only three games I play but problem has a 100% hit rate on them) ICue would close itself - losing all my fan settings and key binds. I would then have to minimise the game and try to restart ICue. With a game open and running, there was a 75% of ICue just closing again as soon as I've opened it. Removing the ASUS plugin as suggested (SO FAR) has stopped this problem - THANK YOU SO MUCH. All of my peripherals are Corsair, and I was contemplating changing everything as it seemed this was the only option to stop it from happening! This may not work for everyone, however I've got an Asus Prime Deluxe II MOBO - and removing the plugin folder looks like its fixed the problem for me. Link to comment Share on other sites More sharing options...
james420 Posted June 9, 2020 Share Posted June 9, 2020 just curious if your asus board is lighting up when you delete that folder in icue Link to comment Share on other sites More sharing options...
james420 Posted June 9, 2020 Share Posted June 9, 2020 Yeah that's not a solution... Link to comment Share on other sites More sharing options...
Yi_Goh Posted September 19, 2020 Share Posted September 19, 2020 I got mine to work. Go to C:\Program Files (x86)\Corsair\Corsair iCUE Software\Plugins Delete the Asus folder in this location and my iCue no longer crashes when launching a game! Well i deleted the ASUS folder and now my fans and MOBO don't light up anymore.. Only my memory Link to comment Share on other sites More sharing options...
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