Work4DMT Posted September 18, 2018 Share Posted September 18, 2018 I purchased this headset from best buy a few days ago and it was working as expected. That's until I got home today and it won't power up, not sure what to do, since forcing a firmware update isn't working because nothing happens when I connect the headset via USB. Hoping to resolve this soon. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mint Posted September 18, 2018 Corsair Employees Share Posted September 18, 2018 Hi Work4DMT, can you try holding the mute button for 20 seconds to soft reset the headset? Then, try connecting the headset and updating the firmware. Link to comment Share on other sites More sharing options...
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