skorpien Posted October 5, 2014 Share Posted October 5, 2014 Just wondering if anyone else has experienced this or knows of a fix. I have the K70 RGB brown keyboard and I can't figure out how to get the media keys to control the volume and media functions on my keyboard. I've installed everything as instructed, using only the keyboard labeled USB in a USB 3.0 port on my computer. I've confirmed that the mute key works by mapping a lighting effect to it when pressed, but my system won't recognize it or any other media keys/volume roller. I'd at the very least like for the volume roller and mute key to work. Any help would be greatly appreciated. For reference, I've got the latest firmware installed, using the latest Corsair utility software, and running Win 7 Pro (x64). Link to comment Share on other sites More sharing options...
terabyte Posted October 5, 2014 Share Posted October 5, 2014 Do you have drivers from a previous keyboard installed? If yes try uninstalling them, restart, and test again. Also if you have 2 USB 2.0 ports available try using those instead of 1 USB 3.0 port. It seems to fix some of the issues based on what peoples posted around. Link to comment Share on other sites More sharing options...
cor9 Posted October 5, 2014 Share Posted October 5, 2014 I can confirm that, my media keys don't work either. Which ports I use seems to be irrelevant to this, since while looking into the other problems I've tried both USB 3.0 and 2.0 and it was the same really for the media keys, they didn't work. However, they do work if you manually create the actions they're supposed to do and assign them to the buttons. Link to comment Share on other sites More sharing options...
skorpien Posted October 6, 2014 Author Share Posted October 6, 2014 I've uninstalled the drivers for my previous keyboard, and I've also tried using the USB 2.0 ports. Unfortunately the issue still persists. cor9, thanks for the information. I was messing around with remapping the keys, but the volume roller isn't listed as a remappable key. Link to comment Share on other sites More sharing options...
stevvie Posted October 6, 2014 Share Posted October 6, 2014 (edited) You can add my K95 to the list that has non functioning media/volume keys It might be the same problem I'm having, the volume wheel does work but stupidly is bound to speakers up /dowm, and since I dont have a PC from 10 years ago plugging in loads of cables for surround sound and only useinf digital or HDMI then turning the speakers up/down is pointless. Edited October 6, 2014 by stevvie Link to comment Share on other sites More sharing options...
eternitykh Posted October 6, 2014 Share Posted October 6, 2014 hm, my volume roller works just fine (and is actually one of my fav features as i use this very very often) Have you tried the media keys with just windows media player? if it works, that means the keys themselves are working. which media player are you trying to use with the media keys? does your media player have global media key support or enabled in options? it needs to be enabled in order for those keys to function with the specific program. Link to comment Share on other sites More sharing options...
skorpien Posted October 17, 2014 Author Share Posted October 17, 2014 :-/ nothing's working. I've tried using Windows Media Player and iTunes and neither are responding to the media keys despite both being checked in the list of media programs. Just updated to the latest firmware and CUE software version and still no go. Tried using both USB 2 and 3... I'm at a complete loss... Link to comment Share on other sites More sharing options...
Freek Posted October 17, 2014 Share Posted October 17, 2014 Do any of you guys have chrome ? and use the chrome google play music extension if so disable it and the keys should work fine. 1 Link to comment Share on other sites More sharing options...
swarfega Posted October 17, 2014 Share Posted October 17, 2014 I'd also like to mention that the mute button doesn't behave as expected. It mutes Windows rather than the audio app you are currently using as is normally the case. Link to comment Share on other sites More sharing options...
Freek Posted October 17, 2014 Share Posted October 17, 2014 I'd also like to mention that the mute button doesn't behave as expected. It mutes Windows rather than the audio app you are currently using as is normally the case. Mute is supposed to mute the whole system. The same way the volume controls windows volume not by app independentley. Link to comment Share on other sites More sharing options...
skorpien Posted October 17, 2014 Author Share Posted October 17, 2014 (edited) Do any of you guys have chrome ? and use the chrome google play music extension if so disable it and the keys should work fine. Not a Chrome user and don't have that extension. Tried disabling all extensions on Firefox and nada... Starting to think I may have a lemon. Edited October 17, 2014 by skorpien Link to comment Share on other sites More sharing options...
skorpien Posted October 18, 2014 Author Share Posted October 18, 2014 It would seem there was a software conflict. After trying it on a laptop, the volume, mute and media keys all worked. I ended up doing a fresh install of Windows and now the keyboard is working perfectly. I'll be keeping an eye out for any programs I install that may end up breaking things... Hopefully that won't be an issue though. Thanks all for your help! Link to comment Share on other sites More sharing options...
stevvie Posted October 18, 2014 Share Posted October 18, 2014 Not a Chrome user and don't have that extension. Tried disabling all extensions on Firefox and nada... Starting to think I may have a lemon. second that, NEVER installed chrome on this PC. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted October 19, 2014 Corsair Employee Share Posted October 19, 2014 If you have media keys that don't seem to work, it may be related to a Windows service. Try this: Click on the Windows Start Button and navigate to the Control Panel. Start up Administrative Tools and click on Services. Scroll down to Human Interface Device Access and ensure the service has started up. If it is not, click on restart the service and change it to startup automatically by double clicking the service. 1 Link to comment Share on other sites More sharing options...
skorpien Posted October 20, 2014 Author Share Posted October 20, 2014 That would explain why a clean install of Windows worked. Thanks Corsair James :) Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted October 22, 2014 Corsair Employee Share Posted October 22, 2014 No problem! Link to comment Share on other sites More sharing options...
solidus311 Posted March 15, 2015 Share Posted March 15, 2015 If you have media keys that don't seem to work, it may be related to a Windows service. Try this: Click on the Windows Start Button and navigate to the Control Panel. Start up Administrative Tools and click on Services. Scroll down to Human Interface Device Access and ensure the service has started up. If it is not, click on restart the service and change it to startup automatically by double clicking the service. This fixed my problem, thank you, thank you, thank you!! Link to comment Share on other sites More sharing options...
weezl2011 Posted April 1, 2015 Share Posted April 1, 2015 Make sure the switch at the top that controls the polling rate is not in BIOS mode. All media keys and a bunch of other functions are lost when it is enabled. Also if you are in BIOS mode, the scroll lock light will flash continuously. BIOS mode is there for compatibility with older systems and BIOS. http://forum.corsair.com/v3/showthread.php?t=118655 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted April 2, 2015 Corsair Employee Share Posted April 2, 2015 This fixed my problem, thank you, thank you, thank you!! Fantastic! Link to comment Share on other sites More sharing options...
FuzzieKiwi Posted April 19, 2015 Share Posted April 19, 2015 Do any of you guys have chrome ? and use the chrome google play music extension if so disable it and the keys should work fine. Thank you so much! I was wondering why my media keys weren't working. :sunglasse Link to comment Share on other sites More sharing options...
Paul S Posted April 20, 2015 Share Posted April 20, 2015 I'd also like to mention that the mute button doesn't behave as expected. It mutes Windows rather than the audio app you are currently using as is normally the case. It supposed to mute the windows main sound for everything thats what its there for. the word mute means silence its pointless working any other way Link to comment Share on other sites More sharing options...
ScarredMecha Posted April 20, 2015 Share Posted April 20, 2015 I'd also like to mention that the mute button doesn't behave as expected. It mutes Windows rather than the audio app you are currently using as is normally the case. You can assign a media control action to mute the music player you are using to the Mute button so that Windows doesn't also get muted. Link to comment Share on other sites More sharing options...
PapaHomey Posted May 8, 2015 Share Posted May 8, 2015 Do any of you guys have chrome ? and use the chrome google play music extension if so disable it and the keys should work fine. Bingo, Thanks for the solution to my problem with the media keys! Link to comment Share on other sites More sharing options...
Quokeepac Posted May 21, 2015 Share Posted May 21, 2015 THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! Corsair James i WILL HELP EVERYONE WITH THIS ! :D Link to comment Share on other sites More sharing options...
okEric Posted May 21, 2015 Share Posted May 21, 2015 Do any of you guys have chrome ? and use the chrome google play music extension if so disable it and the keys should work fine. Thanks, that's what fixed it for me! Luckily I don't use Google Play music, otherwise that would have sucked because it's useful if you use GP Music. Link to comment Share on other sites More sharing options...
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