hplovescats Posted April 9, 2019 Share Posted April 9, 2019 I have an ST100, a USB Void headset, and another set of studio headphones at my desk. I have had the Void and the studio headphones running through the ST100, but yesterday I was unable to play anything through the ST100. It wasn't that I wasn't getting any audio. Programs like Spotify or VLC would throw an error and would not play when the audio was routed through the ST100. I tested the Void and the headphones on other paths through the PC, and they worked. The ST100 is lit up and looks fine, and the Sound Control Panel recognizes the device, but playing anything through it is a non-starter. I've tried unplugging it, restarting the PC, and checking for new iCue versions or new ST100 firmware. No dice. Right now it's just a hunk of metal with some very pretty lights on it. How can I get the additional functionality back? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted April 9, 2019 Corsair Employee Share Posted April 9, 2019 I would recommend you contact our support team by opening a ticket at support.corsair.com Link to comment Share on other sites More sharing options...
hplovescats Posted April 10, 2019 Author Share Posted April 10, 2019 Support ticket opened. Thanks for the reply! Link to comment Share on other sites More sharing options...
darkclaw5150 Posted April 21, 2019 Share Posted April 21, 2019 Same issue here. Everything works fine until I install icue. As soon as I install that the passthrough stops working. I have a ticket in, still no response. Link to comment Share on other sites More sharing options...
hplovescats Posted April 21, 2019 Author Share Posted April 21, 2019 I've already sent my stand in for RMA. You'll likely have to do the same. Link to comment Share on other sites More sharing options...
darkclaw5150 Posted April 22, 2019 Share Posted April 22, 2019 its not the stand lol its the new drivers. works fine without the software. Link to comment Share on other sites More sharing options...
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