danielhouston26

Is there any method to make it so that if I change the RGB profile in iCUE, it won't also change all the settings of my other devices such as headphones and macro key sets? For example, say I have 2 RGB profiles I like to switch between. I mute my mic on my corsair headphones, but when I switch between profiles it unmutes my mic. Or say I have a two sets of macros on the keyboard/mouse that I'd like to switch between, but don't want to have to change my entire RGB profile to do so. In the current iCUE system, it seems like the only way this would be possible is to create a profile for every eventuality, such as 2 profiles for each rgb pattern, each with the seperate key assignments I want to switch between. Therefore, I think it would be cool if we could have an option to create seperate sub-profiles for each device, allowing us to easily switch RGB profiles or key assignments without affecting the rest of the setup.

Hello, I recently got a Void Pro USB headset, and had started to look at the sound features. When switching corsair profiles, I have found that it does not retain the surround sound setting that it was set to on the previous profile. Is there a way that I can isolate the surround sound and EQ settings of the Void Pro USB headset to their own profiles and macros, while leaving the RGB settings alone?

Hello. I sent a ticket to corsair support around 3 weeks ago asking for the K65 RGB LUX firmware. After waiting around 1 1/2 weeks, I got a response from corsair that had a ZIP file attached. In this ZIP file, there were 2 files; K65RGB_app133_RC.bin K65RGB_BLD012_App113RC.bin I also got provided the default copy/paste of instructions about getting the CRP_DISABLD drive open and whatnot, except in the instructions it mentioned placing a file with ISP in it's name into the CRP_DISABLD drive. You may notice that there's no file name above with ISP in it. Nevertheless, I tried both of the files. During both times, nothing happened. After putting a reply to my ticket, I waited around another 4 days for a response. What I got what my support person asking me to try another zip file, except it was the exact same zip file that I had already tried and failed with. I still tried it, to no avail. (Could I have been missing something that wasn't mentioned in the steps like power cycling my keyboard for a minute or holding down a button as I plug it back in?) After responding and waiting another 3 days, my support person said "it seems we have exhausted the troubleshooting steps for this product, we suggest doing an RMA/replacement. Proceed?", but to me it seems that there has been no troubleshooting done at all. One observation I have made is the fact that both of the files provided have 'app' at the end of them, which leads me to believe that these files are not the firmware files for manual updating but the firmware files used for updating with iCUE. Am I right in thinking that the support person has given me the wrong files, is there an unspoken step I missed when manually updating the firmware, or should I just move forward on the RMA/replacement?

Not sure if this is related, but some dude named 'AzrAel.' recently replied to a ticket I put in a week ago saying "We apologize if we are not able to respond in a timely manner, we recently opted for a new ticketing system, which causes delays when we adapt to the new environment.". My guess is that they're slow on response because of the new system, and maybe the system also solved the ticket as an error or something? I've been waiting at least 8 days now for a response to my problem (I also need some files since my keyboard is dead) so I can understand how it might be a bit infuriating.

Hello, I put in a ticket (Id #2000816073) for corsair support 2 days ago regarding my K65 keyboard, whose firmware has seemingly broke and needed a new firmware.bin file. I have been checking my ticket every day for an update, however I have had no response from corsair support, although my ticket's last activity was some time today. Further, my ticket previously had a section on it where it said who the ticket was assigned to, however now there seems to be no-one assigned to it, which makes me believe my ticket has been blown off or something since I didn't get any kind of response. In this situation, what should I do? My ticket seems to have no-one assigned to it, so how long will it take for me to get a response or will I not get a response at all? Also, on the chance my ticket does not get a response by the end of today, does corsair support respond on Saturdays as well, or will I have to wait until next week if I do not get a response today?

Recently unplugged my k65 keyboard (P/N: CH-9110010-UK) during an update because I thought the RGB was glitching, and this ruined the keyboard's firmware. Now there's a "CRP DISABLD" folder showing up, and from what I've gathered on the internet I need a replacement 'firmware.bin' file to get it working again. Unfortunately, my corsair ticket doesn't seem to be going anyway as I haven't had a response for about 22 hours after submitting it now. Despite searching the internet for at least a few hours, I haven't been able to find a replacement firmware.bin file. Does anyone know where I could find the firmware.bin file for my keyboard without having to wait another day or so for my support ticket to even get a response?