intelisbetter

After my most recent Windows 10 update and ICUE update my Dolby surround sound no longer works. I've been using the void pro's since they released and had the original void rgb's so i could definitely tell the difference immediately. the sound is extremely flat compared to my usual EQ settings. Turning it on and off makes no audible difference at all and im no longer hearing the beep as a prompt that is is turning on or off. I've restarted ICUE and my computer as well as run ICUE as an administrator to no avail. I have no idea whether it was the windows update or icue update that caused this problem but i'm wondering if anyone knows of any solutions? my current windows version is 1909 OS build 18363.900 and my ICUE version is 3.30.89 thanks for any help

i cant seem to find anywhere to report a bug to corsair. so i guess ill just post here and see if i can get some help. After the latest ICUE update my side tone no longer works while dolby surrond sound is active. Before the update as annoying as it was to have to manually mute and unmute the sidetone after muting my mic the side tone still worked. But now my sidetone will not work when i have dolby surround sound on, if i turn it off i can hear myself but if i dont then my side tone is completely muted. i have tried muting and unmuting, changing the sidetone levels, flipping my mic up to mute then putting it back down, force updating the headset firmware, and even uninstalling then reinstalling. Nothing has worked and the problem started right after i updated a day or two ago im pretty convinced its a bug with the latest update. i have a pre built its an HP omen 870-224 but i dont think my computer is the problem. Is anyone else having this problem? Does anyone know of a fix?