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  1. Hello, iCUE software losing control on my h100i v2 fans randomly. I have a custom fan profile on performance area but from time to time its loosing control and working like idle. I mean i cant get control back. Default profiles quiet, balanced extreme and also my custom profiles dont work. Sometimes it happens after i started my computer in 3 - 5 hours sometimes in 12 hours , sometimes after a day. I couldnt find any solution. Cables correct. All usb and other drivers updated. Bios updated. Using windows 10 x64 1809 updated. Bios settings : i closed everyting about cpu and fan settings motherboard is not controlling anything. i checked it million times. :evil: If I use Corsair Link software + Corsair Utiliy Engine 2.24.50 everyting work perfectly never losing control. If I use iCUE losing fan speed control. If I re-start my computer ı can get control back on icue for my fan speeds but couple hours laters losing control again. Please help me out here im really tired of this problem. Since corsair created iCUE software i am dealing with this problem no solution. my system asus ranger viii maximus motherboard 32 gb rams gskill ripjaws 3000 + CORSAIR VENGEANCE RGB PRO LED ddr4 core i7 6700K skylake cpu no overlocked asus o8g strix 1070 gpu corsair carbide spec alpha case sound blaster z creative sound card Corsair Force LE SSD (SSD) ST1000DM010-2EP102 ST2000DM006-2DM164 Samsung SSD 860 EVO 250GB (SSD) thanks a lot waiting for help from users or corsair support ... similar problems on reddit corsair :
  2. Hi, I am quite confused by this issue. I just ported over my system from a smaller case and decided to add RGB in the process for fun. I have a STRAFE keyboard and it is successfully detected by the iCue software. I am able to modify colours, etc. from there. From what I can tell in the device logs, the commander pro and the lighting node CORE are successfully being detected by my computer (As in I check the HID that iCue is attempting to use with the HID of the devices that I can see in device manager and they match) but the logs are showing that iCue is failing to connect to them (or at least that is how I am understanding what the iCue logs are telling me). I have 3 SP120 fans and they are spinning and the RGB is lit but they are not showing up in iCue either. I will post the logs below so that hopefully they can give more context. Any help would be greatly appreciated! (Sorry if I posted this in the wrong spot, this is my first time on this forum.) 2020-12-26T15:46:35 W cue.devices.layout: Invalid HW layout 2020-12-26T15:46:35 C cue.manifest: Cannot find "" layout for "STRAFE RGB" 2020-12-26T15:46:35 C cue.devices: Unknown command in NxpPhysicalHidDevice: AbstractCommand::SetDpiBrightnessLevel 2020-12-26T15:46:35 C cue.devices: Unknown command in NxpPhysicalHidDevice: AbstractCommand::GetBacklightEnabled 2020-12-26T15:46:35 C cue.devices: Unknown command in NxpPhysicalHidDevice: AbstractCommand::GetLightingMode 2020-12-26T15:46:35 I cue.sys_info.win: Info: prop=Size class=Win32_DiskDrive returned=false 2020-12-26T15:46:35 W cue.devices.layout: Invalid HW layout 2020-12-26T15:46:35 C cue.manifest: Cannot find "" layout for "STRAFE RGB" 2020-12-26T15:46:35 I cue.lightings.direct_player: Started lighting worker in 0x980 2020-12-26T15:46:35 I cue.devices: Device insertion processing complete for STRAFE RGB (vid=1b1c, pid=1b20) 2020-12-26T15:46:35 I cue.dev.conn_proxy: Device does not support multiple connection types 2020-12-26T15:46:35 I cue.profiles.mappings_actualizer: Use volume wheel workaround for "STRAFE RGB" 2020-12-26T15:46:35 I cue.sys_info.win: Info: prop=Caption class=Win32_PnpEntity returned=false 2020-12-26T15:46:35 I cue.sys_info.win: Info: prop=DeviceID class=Win32_PnpEntity returned=false 2020-12-26T15:46:35 C cue.firmware.index: Incorrect index contents: fw obj is empty "combined-image" 2020-12-26T15:46:35 I cue.firmware.index: "STRAFE RGB" firmware update, expected version: 3.8 same version found, on device: bootloader: 0.14 firmware: 3.8 2020-12-26T15:46:36 I cue.sys_info.win: Info: prop=Name class=Win32_PnpEntity returned=false 2020-12-26T15:46:36 I cue.sys_info.win: Info: prop=Manufacturer class=Win32_PnpEntity returned=false 2020-12-26T15:46:36 I cue.sys_info.win: Info: prop=Service class=Win32_PnpEntity returned=false 2020-12-26T15:46:36 I cue.sdk.device_watcher: Start prepare WorkingStateState 2020-12-26T15:46:36 I cue.sdk.device_watcher: Finish prepare WorkingStateState 2020-12-26T15:46:36 C cue.devices: Unknown command in NxpPhysicalHidDevice: AbstractCommand::GetSensors 2020-12-26T15:46:36 I cue.lib.datacollection.engine.mixpanelengine: Data was written to mixpanel successfully, queryId: "" 2020-12-26T15:46:50 I cue.core.init_ui: Starting UI. 2020-12-26T15:46:50 W Broken filename passed to function 2020-12-26T15:46:52 W qrc:/qml/ui/MainWindow.qml:85: TypeError: Cannot read property 'borderlessWindowController' of null 2020-12-26T15:46:52 W qrc:/qml/ui/MainWindow.qml:86: TypeError: Cannot read property 'borderlessWindowController' of null 2020-12-26T15:46:52 W MainWindow_QMLTYPE_875(0x2c252600) must be a top level window. 2020-12-26T15:46:52 W MainWindow_QMLTYPE_875(0x2c252600) must be a top level window. 2020-12-26T15:46:52 W Model size of -1 is less than 0 2020-12-26T15:46:52 W libpng warning: iCCP: known incorrect sRGB profile 2020-12-26T15:46:52 W libpng warning: iCCP: known incorrect sRGB profile 2020-12-26T15:46:52 W libpng warning: iCCP: known incorrect sRGB profile 2020-12-26T15:46:52 W qrc:/qml/ui/HeadsetControls.qml:79:4: QML RowLayout: Cannot anchor to an item that isn't a parent or sibling. 2020-12-26T15:46:52 W qrc:/qml/ui/TouchscreenElementsInfo.qml:89:2: QML ColumnLayout: Possible anchor loop detected on vertical anchor. 2020-12-26T15:46:52 W Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations. 2020-12-26T15:46:52 W libpng warning: iCCP: known incorrect sRGB profile 2020-12-26T15:46:52 W libpng warning: iCCP: known incorrect sRGB profile 2020-12-26T15:46:52 W qrc:/qml/help/HintManager.qml:132: TypeError: Cannot read property 'parent' of null 2020-12-26T15:46:52 W qrc:/qml/help/HintManager.qml:132: TypeError: Cannot read property 'parent' of null 2020-12-26T15:46:53 W qrc:/qml/help/HintManager.qml:132: TypeError: Cannot read property 'parent' of null 2020-12-26T15:46:53 W qrc:/qml/help/HintManager.qml:132: TypeError: Cannot read property 'parent' of null 2020-12-26T15:46:53 W qrc:/qml/ui/HeadsetControls.qml:387: ReferenceError: surround is not defined 2020-12-26T15:46:53 W qrc:/qml/ui/HeadsetControls.qml:377: ReferenceError: surround is not defined 2020-12-26T15:46:53 W qrc:/qml/collection/AccordionItem.qml:154: TypeError: Cannot read property 'containsMouse' of undefined 2020-12-26T15:46:53 W qrc:/qml/collection/AccordionItem.qml:163: TypeError: Cannot read property 'containsMouse' of undefined 2020-12-26T15:46:53 W qrc:/qml/ui/accordion/DialControlAccordionItem.qml:178: TypeError: Cannot read property 'y' of null 2020-12-26T15:46:53 W qrc:/qml/ui/accordion/ButtonsLibraryAccordionItem.qml:373:6: Unable to assign [undefined] to QStringList 2020-12-26T15:46:53 W qrc:/qml/ui/assignment/AssignmentView.qml:738: TypeError: Cannot read property 'width' of null 2020-12-26T15:46:53 W qrc:/qml/help/HintManager.qml:348: TypeError: Cannot read property 'arrowSide' of null 2020-12-26T15:46:53 W qrc:/qml/help/HintManager.qml:356: TypeError: Cannot read property 'arrowSide' of null 2020-12-26T15:46:53 W qrc:/qml/help/HintManager.qml:364: TypeError: Cannot read property 'arrowSide' of null 2020-12-26T15:46:53 W qrc:/qml/help/HintManager.qml:372: TypeError: Cannot read property 'arrowSide' of null 2020-12-26T15:47:39 I cue.dev.hidenumerator: Found device VID 6940 PID 3088 Usage Page 132 Usage 82 2020-12-26T15:47:39 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:47:39 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:47:39 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:47:39 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:47:39 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:47:39 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:47:39 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:47:39 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c10\\6&25281d2f&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "82")("hid-usagepage", "132")("model-name", "Commander PRO")("usb-pid", "3088")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:47:39 I cue.devices: Device vid=1b1c pid=c10 ignored by HidDeviceEnumerator 2020-12-26T15:48:02 I cue.devices: Device vid=1b1c pid=c1a ignored by HidDeviceEnumerator 2020-12-26T15:48:02 I cue.dev.hidenumerator: Found device VID 6940 PID 3098 Usage Page 65472 Usage 1 2020-12-26T15:48:02 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:48:02 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:48:02 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:48:02 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:48:02 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:48:02 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:48:02 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) not found. 2020-12-26T15:48:02 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_0c1a\\7&1d7eb924&4&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "65472")("model-name", "CORSAIR Lighting Node CORE")("usb-pid", "3098")("usb-vid", "6940")("vendor", "Corsair")) 2020-12-26T15:48:11 I cue.devices.nxp: Buffer apply for Blue failed. request timed out for STRAFE RGB 2020-12-26T15:48:11 I cue.devices.nxp: Buffer write, 1. failed. request timed out for STRAFE RGB 2020-12-26T15:48:11 I cue.devices.nxp: Buffer write, 1. failed. request timed out for STRAFE RGB 2020-12-26T15:48:11 I cue.devices.nxp: Buffer write, 1. failed. request timed out for STRAFE RGB 2020-12-26T15:48:20 I cue.devices.nxp: Buffer write, 1. failed. request timed out for STRAFE RGB 2020-12-26T15:48:50 W qrc:/qml/collection/ColorPicker.qml:42: TypeError: Cannot call method 'updateCurrentColor' of null 2020-12-26T15:48:50 W qrc:/qml/collection/ColorPicker.qml:48: TypeError: Cannot call method 'updateCurrentColor' of null 2020-12-26T15:48:51 W Qt Quick Layouts: Detected recursive rearrange. Aborting after two iterations. 2020-12-26T15:48:51 W qrc:/qml/ui/settings/DeviceSettings.qml:239:7: Unable to assign [undefined] to double 2020-12-26T15:48:51 W qrc:/qml/delegate/TabViewTabDelegate.qml:21: TypeError: Cannot read property 'top' of null 2020-12-26T15:48:54 I cue.clinkclient: Error connecting to service: 2 2020-12-26T15:48:54 W cue.sensors.system_info: Failed to get device list. code = 5 "Failed to send device list request"
  3. I have the corsair h100i pro water cooler that I use with ICUE. When I first installed everything worked no problem. About a week later the water cooler was not showing up in ICUE, I did some trouble shooting and it showed up again. But this problem keeps happening over and over. The trouble shooting is not working this time I have uninstalled and reinstalled ICUE, it works and the water cooler shows again only to disappeared in about a week or so, or after an update. I cant keep uninstalling and reinstalling the soft ware, and spending all this time trying to fix this issue every time there is an update. The soft ware has worked very inconsistently. Is there a solution to this problem, or an alternative method I can use to control my water cooler. because as of right now there is no way for me to control the settings on the cooler. :mad:
  4. So I got my Corsair Harpoon RGB mouse a while back and i wanted to install iCUE to customize everything. No problems installing whatsoever, but soon enough I found out my HDD that I installed it to was broken. I didn't bother installing the software again onto my SSD because I already had gotten used to the feeling of the mouse, and had completely forgotten about it by the time I got myself another HDD. Now having gotten a Corsair keyboard I wanted to install iCUE again, and here's where the problem lies. For some reason when I try to install the software, an error message pops up saying: "Invalid Drive: E:\". The same message pops up if I try to delete the program (Yeah don't know how that still exists somehow since I took out the whole drive it was installed on). Also I seem to have two different installers as well, one for 2.24.50 (which I assume is the one I have/had installed, also gives me the option to uninstall/repair) and the other one is the one I just downloaded for version 3.10.125. I have tried to uninstall, repair and install both onto my SSD and HDD but neither work. My SSD is C:\ and my HDD is D:\ so I don't have an E:\ in place anymore. Anyway I thought I'd post this here, maybe you could help me fix this, it is getting a little frustrating.
  5. Howdy everyone! This is a repost, I believe I originally put this in the improper subforum. I'm having some trouble with getting my RGB to function properly; I've reviewed Zetty's Corsair RGB Hardware Guide, as well as the guide specific to my case (570X). But, I still cannot get my RGB to function properly. Currently, I have the following setup: Commander Pro: LED 1: RGB Hub #1 LED 2: RGB Hub #2 FAN 1: SP120 Pro (Fan 1) FAN 2: SP120 Pro (Fan 2) FAN 3: SP120 Pro (Fan 3) USB 1: H100i Platinum RGB RGB Hub #1 (all three fans are on the front of my case): Slot 1: SP120 Pro (Fan 1) Slot 2: SP120 Pro (Fan 2) Slot 3: SP120 Pro (Fan 3) RGB Hub #2 (this single fan is in the rear): Slot 1: ML120 Pro RGB (Fan 4) In iCue, the following items are seen and work: H100i Platinum: The AIO and the two fans are both seen; however, only the AIO and the aft fan can be changed; the front fan remains white no matter what. Vengeance RGB Pro: Not necessarily applicable, but I can change the color just fine here. Commander Pro: Fan 1, 2, and 3 performance is seen (all my front fans). For Lighting Setup, I have "Lighting Channel 1" set to three SP RGB Pro Series fans connected; "Lighting Channel 2" set to one ML Pro RGB Series Fan connected. My rear ML fan's LEDs work perfectly! Obviously I don't see any performance because I don't have it plugged into FAN 4 on the Commander Pro, but that's not the big issue here. HOWEVER: none of my three, front, SP fans will light up! They all work, but none of them have LED functionality. Can anyone help me out?
  6. i cant seem to find anywhere to report a bug to corsair. so i guess ill just post here and see if i can get some help. After the latest ICUE update my side tone no longer works while dolby surrond sound is active. Before the update as annoying as it was to have to manually mute and unmute the sidetone after muting my mic the side tone still worked. But now my sidetone will not work when i have dolby surround sound on, if i turn it off i can hear myself but if i dont then my side tone is completely muted. i have tried muting and unmuting, changing the sidetone levels, flipping my mic up to mute then putting it back down, force updating the headset firmware, and even uninstalling then reinstalling. Nothing has worked and the problem started right after i updated a day or two ago im pretty convinced its a bug with the latest update. i have a pre built its an HP omen 870-224 but i dont think my computer is the problem. Is anyone else having this problem? Does anyone know of a fix?
  7. I have a Corsair Void Pro headset, a Glaive mouse, and a K95 RGB keyboard. I have two problems which happen when I run the iCUE software on my PC, and I can confirm these issues only happen while iCUE is running. When I force quit iCUE I no longer have these issues; 1. My headset mic won't un-mute when it is muted. The iCUE software displays as if the mic is un-muted when I pull it into the speaking position, but the red light remains on the headset and no audio is detected through the microphone. 2. The forward and back buttons on my mouse don't work. I tried remapping these keys in iCUE to forward and back, and my devices react with their RGB colour changes when the buttons are clicked, but the forward and back functionality doesn't work. Again I would like to highlight that if I quit the iCUE software everything functions as-normal.
  8. When trying to bind macros the two buttons on the right of the mouse show up but don't let me select them when trying to bind them. Need help.
  9. Problem Summary in 1 sentence: Corsair iCue does not detect CPU temp nor the onboard Motherboard temps on the X570 Aqua, it previously detected all of these on the Gigabyte X570 Master. Solution Needed: Get the iCue Software to detect the X570 Aqua onboard temps Consider the following image for clarification of the problem: http://img4.imagetitan.com/img4/cVooUFZx8RwM14P/20/20_test1.png Explanation: Consider the following timeline Built system A with CPU: Ryzen 3900x MB: Gigabyte Aorus X570 Master GPU: Titan RTX Corsair top of the line, Custom cooling, nice ram, Force 600's the works Worked great, iCue gave me a dashboard item galled Gigabyte X570. It also gave me the ability to adjust fan curves based on the MB sensors, namely the CPU temp. This allowed me to make the following profiles: iCue Profile: VIDEO EDITING - where as the fan-speed would be based on the CPU processing iCue Profile: VIDEO RENDERING - where as the fan-speed would be based on the GPU processing iCue Profile: VOICE OVER RECORDING - where as the system would run silently, unless the CPU reaches 75-80 degrees All was well, expect 1 horrible thing, turns out that the Chip-set fan on the X570 can not be controlled in any way that is productive for Audio recording and voiceovers. So, I bleed deeply for the Aqua X570 Drained the liquid coolant system and completely rebuilt for the X570 Aqua. Works great, new build as follows: Built system B with CPU: Ryzen 3900x MB: ASrock X570 Aqua GPU: Titan RTX Corsair top of the line, Custom cooling, nice ram, Force 600's the works Result: Now the MB and CPU temps are missing and can not be selected for profile creation nor do they appear on the Dashboard.
  10. so i got ICUE and installed it yesterday at about 2pm and when i looked today at 2pm it had finally opened however after changing the settings and it crashed and wont open and it just stays as a background task taking up 30% of my cpu
  11. Whenever I restart or turn on the PC the icue software will load front and center. Is there was a way to have it start minimized?
  12. Moin Leude, Um nicht lange um den heißen Brei rumzureden mach ich es kurz... Seit einigen Tagen funktionieren meine Letzten beiden Lüfter nach dem Start nicht mehr so wie sollten. Als "Standart" Profil in der ICUE Software habe ich eine Statische Farbe in der Verknüpfung(für alle Lüfter) eingestellt. Zum Problem die beiden Lüfter flackern sehr schnell und in unterschiedlichen Farben. Nach ca. einer Stunde Nutzung am PC legt sich dieses Problem aber wieder und alles funktioniert ordnungsgemäß. Eigentlich habe ich alles Softwaretechnisches schon ausprobiert aber leider ohne Erfolg.
  13. Hi guys, I bought a new corsair mouse the RGB wireless harpoon and I installed the icue software. Now everytime I open the software I get a usb disconnect sound but the only thing that is being affected is the mouse as my profiles do not load until the sound is made and my rbg and macro options then work. I have read on other posts regarding this that date ages back and no solution was provided, infact people just stated it's the user's system. Just to test if it is my system, which it is not as its a brand new build and upon disconnecting the mouse and just running the software alone with nothing connected the sound still happens on startup, therfore this is not a system issue but infact a icue issue. I disabled do not start on start up and no sound occurs but when I manually open the software I get the sound, again nothing connected no devices just the software. Please has anyone have a fix for this, as this is really annoying, I had so many alternative choices for mice at the same price point but I went for corsair and somewhat regretting the choice.
  14. Hi! I'm looking fo solution to get icue working with my setup I know that it is partly known issue that icue is causing PC to crash but is there any solution coming soon? I have corsair K55 keyboard and scimitar RGB gaming mouse icue is running ok when computer is just idle in windows but when launching game it causes whole system shutdown and reboot. memory dump of windows shows that icue.exe has caused driver fault.. when runnning games with icue uninstalled system runs smoothly but I'm desperate to be able to use all the buttons in my mouse etc.. so this is a huge problem for me! Thx for any help.
  15. Hi, ive been trying to install icue for the last hour now and i can't for the life of me figure it out here are the error logs I've been given, any advice is appreciated. MSI (s) (80:24) [21:56:52:727]: Running installation inside multi-package transaction C:\Users\Steven\Downloads\iCUESetup_3.21.88_release.msi MSI (s) (80:24) [21:56:52:727]: Grabbed execution mutex. MSI (s) (80:D4) [21:56:52:730]: Resetting cached policy values MSI (s) (80:D4) [21:56:52:730]: Machine policy value 'Debug' is 0 MSI (s) (80:D4) [21:56:52:730]: ******* RunEngine: ******* Product: C:\Users\Steven\Downloads\iCUESetup_3.21.88_release.msi ******* Action: ******* CommandLine: ********** MSI (s) (80:D4) [21:56:52:731]: Machine policy value 'DisableUserInstalls' is 0 MSI (s) (80:D4) [21:56:52:738]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038 MSI (s) (80:D4) [21:56:52:741]: SRSetRestorePoint skipped for this transaction. MSI (s) (80:D4) [21:56:52:743]: MainEngineThread is returning 2 MSI (s) (80:24) [21:56:52:743]: No System Restore sequence number for this installation. === Verbose logging started: 10/21/2019 21:56:52 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Users\Steven\AppData\Local\Temp\MSI26715\InstallerGui.exe === MSI © (5C:D8) [21:56:52:714]: Resetting cached policy values MSI © (5C:D8) [21:56:52:714]: Machine policy value 'Debug' is 0 MSI © (5C:D8) [21:56:52:714]: ******* RunEngine: ******* Product: C:\Users\Steven\Downloads\iCUESetup_3.21.88_release.msi ******* Action: ******* CommandLine: ********** MSI © (5C:D8) [21:56:52:714]: Client-side and UI is none or basic: Running entire install on the server. MSI © (5C:D8) [21:56:52:714]: Grabbed execution mutex. MSI © (5C:D8) [21:56:52:717]: Cloaking enabled. MSI © (5C:D8) [21:56:52:717]: Attempting to enable all disabled privileges before calling Install on Server MSI © (5C:D8) [21:56:52:717]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI © (5C:D8) [21:56:52:752]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI © (5C:D8) [21:56:52:753]: MainEngineThread is returning 2 === Verbose logging stopped: 10/21/2019 21:56:52 ===
  16. Hello Everyone , This is my first post on this forum and i'm looking for help. My issue is probably known but there's no shame to give more details about it while hoping for a solution. Anyways , my issue is i have 4 Corsair Fans ( LL 120 x 4 ) installed in my case , One of them is oftenly working perfectly and the 3 others are whether turned off for no reason or Bugged ( the RGB stutters , bugs , the lighting effect stops etc.. ) Current Situation : The First Fan is working fine The Second Fan : One Half is turned off , the second half is working ( weird, i know ) The 2 Other remaining fans are actually OFF. PS : The Fans are Spinning , this post is only about the RGB LED. IF you are going to ask me if i followed the instructions of how to install the fans ( cables , SATA Power , LNP , HUB , SOFTWARE ( iCue ) ) , Yes , everything is well connected and installed how it should be ;): . Looking forward to see if there's any saviour out there. Have a Good and wonderful Day/Night , Thanks. Little Update - More Info : PS no° 2 : The Original LL120 Bundle seemed faulty , i received a new bundle in order to fix the issue but it doesn't seem to do any good. I'll Keep my Hopes High tho :) .
  17. Hello all - first post here. I recently built a new PC from scratch. I have several 120 and 140mm fans installed with the Corsair Commander PRO. When launching my PC, fans are running quiet. I then installed the iCUE software to control and customize the fans. But once I installed it, the fans/RPM sound extremely loud - even for "quiet" mode. Is this a Bug or a way to fix the issue? Thanks!!
  18. I have been using my K70 RGB RAPIDFIRE for quite a while now, and without any issues. Yesterday, my keyboard suddenly went black. The ICUE lighting preview shows no lights are active. I restarted my computer and restarted ICUE with no luck. All my macros seem to work. When I exit ICUE, my keyboard displays the default red and white. The unofficial program Corsair Effects Engine also works, so it's a problem with ICUE. Help!
  19. Bonjour, bonsoir à tous. Je fais ce thread car j'ai des problèmes avec la souris Dark Core RGB, pas la SE, la basique. Ça fait 3 mois que j'ai cette souris, et honnêtement tous ces bugs commence à me saouler. :sigh!: Rien qu'à l'heure ou j'écrit, un des bugs que je vais décrire viens d'arriver. Donc, premier bug, celui qui vient de m'arriver : Le RGB de cette souris se désactive tout seul. Je débranche et rebranche la souris, l'éclairage RGB revient, et après 30 minutes d'utilisation, l'éclairage s'enlève automatiquement. Non elle n'est pas en mode veille car je peux déplacer mon curseur, je peux activer le mode sniper tout va bien. Alors, certes ce n'impact pas le fonctionnement de la souris, mais toute les 30 minutes rebrancher la souris, à force c'est énervant. Deuxième bug : Aléatoirement, la souris de met en mode veille toute seul sachant qu'il est désactiver dans iCUE. Mais quand je dit aléatoirement, c'est à dire que ça peut arriver un jour dans la semaine, ou même quand je joue. La souris décide quand elle se met en mode veille. Ça déjà, c'est un peu plus dérangeant. A tout moment, en pleine ranked, ma souris peut s’arrêter de fonctionner. Je doit la rebrancher pour qu'elle fonctionne, même si elle met un temps assez conséquent avant de remettre le bon profil avec le bonne éclairage RGB et les bon DPI. Troisième et dernier bug : Ce bug concerne la recharge. Il arrive que certains jour, lorsque j'était mon PC et que je mette ma souris en recharge, le lendemain, je regarde sa recharge, et elle n'a pas bouger d'un poil, c'est à dire que je doit attendre qu'elle se recharge pendant que je joue, et vraiment, je ne supporte pas de jouer en filaire, car le fil se bloc et m’empêche de faire des mouvement particulier. CONCLUSION J'aime beaucoup cette souris, mais vraiment, iCUE est remplis de bug et je ne sait pas comment régler ces problèmes qui persiste et vraiment, qui m'énervent vraiment. Donc si vous savez comment régler ces problèmes, je suis preneur, merci.
  20. Hello, I bought a Corsair H100i Platinum, and built it into my PC. But since I've installed Corsair iCUE, the lightning is getting crazy. When I start the computer, the LEDs flash a bit, then the Windows Sound for a USB device (when plugged in & out) plays multiple times, then the lightning is off. If I put the lighning to one colour, it lasts ~5 minutes till the LEDs go out. I tried to update the Firmware, but it failed always. Can somebody help me please?!
  21. So. My Corsair k95 just arrived recently, after battling with the software for over two hours, I have come to one of two realizations. either the software is ridiculously broken, or I am inept. Here's my most aggravating problem: It kind of bundles into two slightly separated problems. 1. My current profile with switch to the default profile without prompt, even though i've cleared all of the "Link profile to a program" options. 2. Importing other peoples profiles flat out doesn't work. after importing a .cuefolder file, ICUE crashes. once it's rebooted it loads the profiles i'm trying to import, but once I open up the list of profiles, I see this: The three profiles with the sd card looking icons are just the default profiles that the keyboard comes with, and whenever I try to switch to them, within 10 seconds the profile just switches back to the default one anyway. I really need some help, I'm really unhappy with my experience so far. I really hope its just me and not the actual software that's just that inept.
  22. Hello all, I've been having an issue with my H100i RGB Platinum SE AIO Pump LED Flickering. I have the LED Light set to white however it's been flickering to a amber orangish color. I have Uninstalled ICUE and have Re Installed the software, Tried a different USB Header on my Motherboard and the issue still persists. Also this is like my third replacement of this AIO and this same kind of issue is still happening like on the others where the AIO LED is Flickering to a different color. Is this a software issue or a hardware issue? I included some photos to see the colors on the AIO of how it should be a solid white and it's not.
  23. I just got a new HS70 headset and I can't make it work with Discord. Whenever I join a channel: I can't hear anyone, the headset starts to disconnect from the USB dongle, iCue crashes (only if installed of course), and around 10-20% of times the PC completely freezes as well (at this a point hard reset is needed). If I start Discord and first check the voice settings (User Settings->Voice & Video->Voice Settings) everything seems to work, but once I join a channel the above listed happens. The issue only occurs with Discord though, with every other application/game/browser I tried with the headset works fine. I've tried uninstalling/reinstalling iCue and even the drivers through Device Manager multiple times, as well as force updating the headset's firmware. I've also tried reinstalling Discord as well, but it didn't fix it either. This makes the headset basically useless for me. :(: Could someone help me with this issue please? OS: Windows 8.1
  24. So basically I have the h100i pro, it used to work fine, I was able to control it with Icue. It's pretty much on and off after Icue updates sometimes it shows up and sometimes it does not. After the most recent update It will not show up in Icue at all. I have did all the trouble shooting and read the FAQ nothing worked or helped. I have been using this water cooler since November 2018 and I have had this problem the entire time.Sometimes things work for like a month then they go back to the same old story. I am not using any kind of hardware Monitor or anything like that. This problem has grown to be very exhausting . The cooler does not show in device manager or USBdeview, I get the message "Device Descriptor Request Failed". I have uninstalled and reinstalled Icue and residual files, numerous times. My guess is this is related to the" Corsair USBXp Driver" which does't show up for me. uninstalling and reinstalling Icue did not reactive the driver. I also cannot update, it doesn't look like the computer recognized the device at all. The fans spin, but i cannot control the device. I am not confident it is properly cooling my PC. If anyone has a solution please help, as of right now i cannot control my cooler at all. I'm probably going to call customer service tomorrow or when i get the chance.
  25. I recently bought a Corsair One i140 and after updating windows and installing the necessary drivers I decided to install iCUE to make use of the RGB on the casing. iCUE detects the Corsair One and the RGB effects work fine but after a few minutes or even restarting the PC I constantly hear the USB disconnect notification sound. When this sound occurs, the RGB effects go back to the default settings and the case lights sometime shut off completely. While I'm glad the rest of the PC works (for now) I can't help but be a bit frustrated as to why this would happen to a brand new (expensive) premade PC.
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