iCUE K95 update error.

[Scorps75]

Just registered here to say my xmas K95 platinum i just got also cant install the latest firmware.
Just fails and removes the K95 from the software, unplugging the keyboard and re plugging brings the keyboard back in the software.

[Geo1992]

Same problem i have with K95 platinum is there a fix ?

[Earl_of_Madness]

I have the Same Error. I have tried doing a manual update through Customer Support, I was sent the v1.07.123 version of the firmware the keyboard was shipped with. This didn't allow me to update the firmware either. I can confirm that this version of the firmware is bugged. We really need to just get the newest version of the firmware and manually install it ourselves. This old version is completely messed up. I'll update if I get anything new from customer support.

[EternalZGG]

Good my dear friend tries to do the following way tries to enter into Network Security Mode after this start the iCUE and do the update, here I did it and it worked ok everything on the keyboard, here I was in the same failure updating.

[Coolmatter]

Originally Posted by EternalZGG

Good my dear friend tries to do the following way tries to enter into Network Security Mode after this start the iCUE and do the update, here I did it and it worked ok everything on the keyboard, here I was in the same failure updating.

What do you mean exactly???

[Seightan]

Same issue here

[Earl_of_Madness]

Originally Posted by EternalZGG

Good my dear friend tries to do the following way tries to enter into Network Security Mode after this start the iCUE and do the update, here I did it and it worked ok everything on the keyboard, here I was in the same failure updating.

Same! What do you mean? What did you do exactly in windows to get this to work. The word Network Security Mode does not mean anything when I google it for windows 10. If you could exactly specify what you mean by Network Security mode that may help many of the users here! Thank you so much in advance for posting this new information. Do you mean safe mode? Do you go into Windows firewall and tweak settings?

Also Corsair support is slow and doesn't help very much, it has been 10 days and I have had only 4 email responses. It isn't even 1 every business day only about every other business day. This is not acceptable, especially with such a premium product.

[Katsu]

Same thing here. Why is there no word from Corsair on this? This is a $200 keyboard! Also, my m65 mouse does the EXACT same thing. iCue tells me there is an update for the k95 and m65 and both fail, get removed from the device list, and I have to force quit and restart iCue for them to re-appear as devices.

I have quite a few iCue devices... H115i Platinum AIO CPU cooler, Void RGB Pro Wireless headset, Corsair Vengeance RGB Pro memory, ST100 RGB headphone stand, MM800 RGB mousepad, an LED light strip kit, and 8 total RGB fans (2 ML and 6 LL.) So I'm pretty invested in this ecosystem!

[Toasted]

1. Download the attached file
2. Unplug the keyboard
3. Locate the pinhole under the right leg.
4. Plug the keyboard in while pressing the pinhole button.
5. Copy the .bin file to CRP_DISABLED.
6. Unplug and replug the keyboard.

[Coolmatter]

Originally Posted by Toasted

1. Download the attached file
2. Unplug the keyboard
3. Locate the pinhole under the right leg.
4. Plug the keyboard in while pressing the pinhole button.
5. Copy the .bin file to CRP_DISABLED.
6. Unplug and replug the keyboard.

Where do you copy the .bin?
CRP_DISABLE is not a file!!!
what do you mean exactly???

[Toasted]

You can access CRP_DISABLED like a USB drive, You would delete the firmware.bin file from it and copy the file attached to it.

[Coolmatter]

Originally Posted by Toasted

You can access CRP_DISABLED like a USB drive, You would delete the firmware.bin file from it and copy the file attached to it.

Do you even understand what you are writing, because it makes absolutely no sense at all

[Toasted]

Are you able to get CRP_DISABLED showing in Windows Explorer?

I've attached some screenshots that may help for step 5.

[Coolmatter]

Originally Posted by Toasted

Are you able to get CRP_DISABLED showing in Windows Explorer?

I've attached some screenshots that may help for step 5.

Ok, what i see is a drive or a flash drive usb, renamed to CRP_DISABLED having inside .bin file
And??

[Scorps75]

Originally Posted by Toasted

Are you able to get CRP_DISABLED showing in Windows Explorer?

I've attached some screenshots that may help for step 5.

This seems to have fixed mine now, thanks :)