Cooledwhip Posted November 19, 2015 Share Posted November 19, 2015 I have had my Corsair m95 mouse since March 1st. Not very long and it's already breaking. My macros don't work in certain applications so I thought I would look for new drivers/firmware. I started the firmware application I downloaded from the website or whatever, and I started it, it got about 5% then said that it failed, and my mouse kept flashing. Even after exiting thoe programs it was flashing and I have to plug it out and in again. Does this mean it's broken? Can I get a refund or a replacement? Thanks for the help. Love corsair products but it's a shame to have problems with this one. Link to comment Share on other sites More sharing options...
Cooledwhip Posted November 19, 2015 Author Share Posted November 19, 2015 Now my macros don't work at all. I'm very frusterated, after all of that, updating it in the program and stuff my macros don't work AT ALL. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted November 19, 2015 Corsair Employee Share Posted November 19, 2015 I have had my Corsair m95 mouse since March 1st. Not very long and it's already breaking. My macros don't work in certain applications so I thought I would look for new drivers/firmware. I started the firmware application I downloaded from the website or whatever, and I started it, it got about 5% then said that it failed, and my mouse kept flashing. Even after exiting thoe programs it was flashing and I have to plug it out and in again. Does this mean it's broken? Can I get a refund or a replacement? Thanks for the help. Love corsair products but it's a shame to have problems with this one. If the mouse is flashing, it might be bricked due to the failed firmware update. When you plug the mouse back into a USB port, does it continue to flash? If it does, submit a RMA and have this unit replaced under the 2 year warranty. Link to comment Share on other sites More sharing options...
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