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Old 12-05-2016, 10:13 PM
Dreaden Dreaden is offline
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Thumbs down Customs Profiles don't load after importing

Hello and thank you for the help in advance.

I just bought the keyboard and I'm having a couple of problems out of the box with CUE.

1. Even though I have the latest version, if I click check for updates I get an error that says "Corsair Utility Engine has detected an error during software update check". I'm assuming this will be a problem when there actually is a new version to update to.

2. When I look up custom profiles that others have made I get a couple of issues.
- A small number of profiles just don't preview when I clock on them
- The ones that do work and I try to import do not load anymore after importing. The keyboard either doesn't turn on any lights or something completely random loads under that profile. When I check the details of the profiles that I imported I see that all the components/layers did load it just one color or some other simple things that has nothing to do with the prewview.
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Old 12-06-2016, 01:24 AM
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Inheritance Inheritance is offline
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Make sure your in advance mode.

if you have problems with CUE 2 i would recommend this manual
Colors of the RAINBOW shine so bright!
Come Join My Discord =(^.^)= [iCUE Guide]
Corsair USER Forums is NOT Corsair Tech Support
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cue, error, import, not loading, preview

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