Shado the Wolf Posted May 8, 2018 Share Posted May 8, 2018 So in the week or so since starting using the Dark Core I've encountered a couple problems. (all of this over 2.4GHz, bluetooth has 0 CUE functionality) First, the mouse doesn't connect properly when its waking from sleep and loses my remapping and lighting profiles Second, when going over wireless for the last couple days, the back and forward buttons no longer work, which in my experience with corsair mice is a CUE issue. However when connected over USB, it connects properly with all profiles and keys working. I am using the latest version of CUE2 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted May 8, 2018 Corsair Employee Share Posted May 8, 2018 Hi Shado the Wolf, can you see which version of firmware you're running for the mouse? You can check under Global Settings. Also, you could give iCUE a try, it's in early access at the moment, it's the next major version of CUE: https://www.corsair.com/us/en/icue Link to comment Share on other sites More sharing options...
mce076 Posted May 27, 2018 Share Posted May 27, 2018 the experience is not better with iCUE v3.2.87 .. i still have issues with the mouse losing its profiles when waking from sleep and sometimes requiring the usb cable to be plugged back into hopefully trigger the profile to activate.. i hope that iCUE is updated beyond this version on its next release, i'm sick of beta testing an alpha product at best Link to comment Share on other sites More sharing options...
Syberon Posted May 27, 2018 Share Posted May 27, 2018 the experience is not better with iCUE v3.2.87 .. i still have issues with the mouse losing its profiles when waking from sleep and sometimes requiring the usb cable to be plugged back into hopefully trigger the profile to activate.. i hope that iCUE is updated beyond this version on its next release, i'm sick of beta testing an alpha product at best You mouse loses hardware profiles? I have the same issue - sometime some hardware profiles stops to activate and in the CUE they are marked with a "minus" sign as if there are some changes that not stored in onboard memory. Resolves by connecting and disconnecting the cable. http://f23.ifotki.info/thumb/270aae539022b1d593447ec0abef78505efb79310089527.png Link to comment Share on other sites More sharing options...
mce076 Posted May 28, 2018 Share Posted May 28, 2018 You mouse loses hardware profiles? I have the same issue - sometime some hardware profiles stops to activate and in the CUE they are marked with a "minus" sign as if there are some changes that not stored in onboard memory. Resolves by connecting and disconnecting the cable. http://f23.ifotki.info/thumb/270aae539022b1d593447ec0abef78505efb79310089527.png i have not noticed the minus symbol be the rest sounds right (regarding usb cable to trigger it to resolve) Link to comment Share on other sites More sharing options...
Syberon Posted May 28, 2018 Share Posted May 28, 2018 i have not noticed the minus symbol be the rest sounds right (regarding usb cable to trigger it to resolve) Reconnecting cable not always resolves this problem. I now made a software profiles and use it to not to deal with this problem. Link to comment Share on other sites More sharing options...
RadarCore Posted December 24, 2019 Share Posted December 24, 2019 I have the very same issue with my Dark Core RGB : when plugged in, all buttons work as intended, but once wireless, Back button is mlapped to " oO This is a new behabiour, all firmwares are up to date, I've just reinstalled iCUE without improvement. Any hints ? Link to comment Share on other sites More sharing options...
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