bassfu Posted April 7, 2018 Share Posted April 7, 2018 I've had this mouse for less than a week and it's been nothing but problems. I can't save profiles to the onboard storage, every time I try the progress bar gets to a round 40% and I get a message saying: Device is no longer detected or there was an issue with saving to the onboard storage. I've tried switching USB ports, restarting, updating the firmware, running CUE (2.23.40) as admin, none of this works. Half the time I'll get an error saying "update failed" when installing the firmware and the storage profiles are now named in Chinese and can't be cleared. Did I get a defective unit or do they all perform like this? Link to comment Share on other sites More sharing options...
xMacias Posted April 8, 2018 Share Posted April 8, 2018 I would say try it on a different computer. It may not be the mouse but your computer. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted April 9, 2018 Corsair Employee Share Posted April 9, 2018 Just in case, you can also try a manual firmware flash. You can request for assistance with our support team, they'll be happy to help you out with it. http://support.corsair.com Link to comment Share on other sites More sharing options...
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