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Old 07-17-2019, 02:10 PM
Swift_wraith Swift_wraith is offline
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Join Date: Jul 2019
Posts: 0
POST ID # = 1011606
Swift_wraith Reputation: 10

yup, seemed to be the perfect timing.

update :
spoke to the support rep who agreed to do an advanced RMA (I pay for new memory & its shipped, then I get refunded when my faulty memory arrives with them). Went to the payment gateway but it was throwing up errors from the apache server so couldnt pay. Informed support who said will send the memory out anyway.

Overall, so far a good resolution but would have been soooo much better if the new ticketing system worked better and I didn't have to come on here to get the ball rolling.
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