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Problem with microphone in front jack in iCUE 4000X RGB case

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I'm having trouble with mi microphone in my new build. When using the front jack for my headphones (they have audio/mic combined), I can hear the audio just fine but the microphone just buzzes and I can't be heard. The noise is very annoying and makes my headphones unusable for videocalls. My drivers are updated and I checked with an external audio card and they work fine. 

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EDIT: I disconnected the AUDIO cable from the front panel from the motherboard and plugged it in again and now it doesn't even recognize the headphones. It's like the port died. I was using an anti-static wristband and just unplugged and plugged the cable.

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