tigerblue77 Posted December 11, 2022 Share Posted December 11, 2022 Hello there, I'm working in IT. Today my iCUE 4.31.168 stopped working after I woke up my PC from extended standby. Here are all the fixes I tried : uninstall + reboot + reinstall 4.31.168 + reboot uninstall + clean AppData (local and roaming) + reboot + reinstall 4.31.168 + reboot uninstall + clean AppData (local and roaming) + clean Windows register + reboot + reinstall 4.31.168 + reboot (as explained here) uninstall + clean AppData (local and roaming) + clean Windows register + reboot + reinstall 4.30.162 + reboot (as explained here) I also disabled auto start but nothing is working. It opens as "not responding" and after a few minutes just closes/crashes : Any idea ? I searched for logs location but didn't find much, I just found a crash event in Windows Event viewer (translated from french with DeepL) : Quote Name of the failed application iCUE.exe, version: 22.214.171.124, timestamp: 0x636284f2 Name of the failed module: Qt5Core.dll, version: 126.96.36.199, timestamp: 0x5fa4dd3b Exception code: 0xc0000409 Error offset: 0x00000000000204e8 ID of the failed process: 0x0x8BC Start time of the failed application: 0x0x1D90D5B0FC7D864 Path of the failed application: C:\Program Files\CorsairCORSAIR iCUE 4 Software\iCUE.exe Path to failed module: C:\Program Files\CorsairCORSAIR iCUE 4 Software\Qt5Core.dll Report ID: 0093b981-3e9e-4c80-91f5-cc0c33f4ab9b Full name of the failed package: Application ID related to the failed package: Tigerblue77 Link to comment Share on other sites More sharing options...
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