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in desperate search of help with the k55 on Mac


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im on my last straw and nothing frustrates me more than tech issues. I bought the k55 today and I am on a early 2015 Mac book air on Big Sur. Icue keeps saying no device detected. I've tried turning off bios, I've uninstalled and reinstalled, I've changed USB ports, unplugged all usbs besides the keyboard, restarted my computer, made a second profile in icue, NOTHING WORKS. please please please find the kindest to help me out, no one has answers me across several platforms. I wouuld REALLY appreciate it....

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  • Corsair Employees

What exact K55 keyboard are you using and what exact version of iCUE are you running?

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