Jump to content
Corsair Community

Recommended Posts

Hello,

I don't why but recently my headphone stopped working. I get some audio for a small period of time (1-2 seconds) and then I can't hear anything.

 

The headphone are well charged and are ON.

I tried to re-sync the connection but without luck.

 

It keeps going quiet after those seconds.

 

Any thoughts?

 

Thanks

Link to comment
Share on other sites

  • Corsair Employees

Hi

 

have you done a soft reset or force the firmware?

 

1.Make sure your HS70 is powered off.

2.Hold the Mute button on the HS70 headset down for about 15-20 seconds

3.After holding the Mute button wait 15 seconds and then hold the Power button until the HS70 turns on.

 

Then try testing the headset. If it is still having issues, please contact contact Support @ https://help.corsair.com/hc/en-us

 

They can help you with this issue.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...