XRayAdamo Posted July 27, 2018 Share Posted July 27, 2018 Attaching my logs to Same errors, but different behavior. Let me remoind. When I start PC and as soon as iCUE loads, MM800 turns solid RED and nothing can change it. Only way to reset it is to turn off/on SDK support in iCUE111.zip Link to comment Share on other sites More sharing options...
xxric1993xx Posted July 31, 2018 Author Share Posted July 31, 2018 @corsair James: How long do you think it takes to get an answer from the log analyses? Link to comment Share on other sites More sharing options...
XRayAdamo Posted August 4, 2018 Share Posted August 4, 2018 My problem has been fixed. I was stupid! It was MSI mystic light app that set MM800 to red! Oh my god! :( Link to comment Share on other sites More sharing options...
XRayAdamo Posted August 4, 2018 Share Posted August 4, 2018 Update. MSI Mystic Light does not have an option to not touch MM800. So no matter what you are doing it still affect mouse pad :( So here is a solution. Tested on my PC. Do these steps: 1. Exit mystic lights and kill LEDKeeper.exe from Task manager 2. Navigate to C:\Program Files (x86)\MSI\MysticLight\Lib. If you installed it on other drive, change C: to your drive 3. find SDKDLL.dll file and rename it to 1SDKDLL.dll 4. Restart. After that you still can control MoBo lights, but controlling MM800 won't work anymore. Not a big deal since iCUE provides much better control over LEDs. Link to comment Share on other sites More sharing options...
XRayAdamo Posted August 5, 2018 Share Posted August 5, 2018 Do not do what I proposed. It looks that dll is actually for any RGB light I will post an update when I will be able to get rid of iCUE integration from Mystic light Link to comment Share on other sites More sharing options...
XRayAdamo Posted August 5, 2018 Share Posted August 5, 2018 Ok Here is how you can get rid of iCUE integration Open explorer Go to C:\Program Files (x86)\MSI\MysticLight Move these files CorsairLayers_2013.dll CorsairLFX_2013.dll CUELFX_2013.dll CUESDK_2015.dll somewhere else. Restart. Now you can control MoBo but won't be able to change anything from iCUE. Link to comment Share on other sites More sharing options...
xxric1993xx Posted August 7, 2018 Author Share Posted August 7, 2018 well this still hasnt anything to do with my problem :D Link to comment Share on other sites More sharing options...
Hypnotoad07 Posted August 10, 2018 Share Posted August 10, 2018 Ok Here is how you can get rid of iCUE integration Open explorer Go to C:\Program Files (x86)\MSI\MysticLight Move these files CorsairLayers_2013.dll CorsairLFX_2013.dll CUELFX_2013.dll CUESDK_2015.dll somewhere else. Restart. Now you can control MoBo but won't be able to change anything from iCUE. This fixed my issue. I didn't realize MSI was hijacking the mousepad's color setting. Once I was back in MysticLight, I had to set the sync profile to "Individual" as well. Link to comment Share on other sites More sharing options...
xxric1993xx Posted September 11, 2018 Author Share Posted September 11, 2018 Well, since there has been no response from Corsair, only offering me a replacement, which would not fix it because this is already my second replacement device. Buuutt...... this must have been some sort of software / driver issue. Because, i built myself a totally new rig from the scratch last weekend, and the "not working MM800" works flawless now. Installed iCue and instantly the K95, MM800, LL120 Node Lighting Hub, Corsair Vengeance Memory, H150i Watercooling system got recognized and there weren't any problems the last days.... I hope this will stay like that and I'm totally happy... Here are some pics, to get an "eyegasm" :P PS: The Blue Scheme is for CS GO CT Side, the red scheme for CS GO T Side, switching the profiles with the "Image UP"/"Image DOWN" keys... Link to comment Share on other sites More sharing options...
c-attack Posted September 11, 2018 Share Posted September 11, 2018 Have you been continuing to have issues with this??? I have had my MM800 on ever since we first spoke about it. It did it almost immediately that first day. Then 10 days later. Then never again, now coming up on 10+ weeks. I thought perhaps it had been solved in the iCUE 3.6. Well, I am glad this is over for you. Not sure what to make of the entire thing. It seems weird for it to happen to me within 5 minutes after plugging in, but we never got many other contributions or "me too". Link to comment Share on other sites More sharing options...
xxric1993xx Posted September 12, 2018 Author Share Posted September 12, 2018 Yes, since i started this thread, until the end I had the same problem of rainbow spiral not changing, log files full of errors. But other then offering a replacement, which would be useless, cause this is also a replacement device and got the same error as soon as I plugged it in, there was no solution working. But as I said, i built this new rig last weekend, and since then i had no problems at all yet. So hopefully it will stay this way... Link to comment Share on other sites More sharing options...
fergcame Posted September 24, 2018 Share Posted September 24, 2018 I have a little different problem. My MM800, when I start PC, turns solid RED and you cannot change it to anything! :( The only way to fix it is to go to the settings of iCUE and turn off/on SDK support! I do not know what happened it was all okay recently. I did reinstall of iCUE, did not help. Thanks Ray! That's exactly the issue I was having. My mouse wouldn't turn on, my mm800 was stuck on red and the top light bar on my k95. Must be a bad update or something, glad I don't have to reinstall. Link to comment Share on other sites More sharing options...
Patruck825 Posted October 6, 2018 Share Posted October 6, 2018 The mousepad isn't bricked. There is a way to bring back operation. Under the mousepad, there is a pinhole. Use a paperclip and depress the pinhole while simultaneously plugging in the USB cable. If successful, you'll see the device show up as a flash drive named CRP_DISABLED. Delete the bin file you see in it and copy into it what I attached instead. This will update the firmware and bring the device back from its bootloader state. As for your USB issues, attach me the logs from iCUE (settings -> export logs) and we can try to see why its happening. I am having an issue where my mm800 is not recognized by my computer or CUE at all. It worked the first time i booted up with it connected. The next time i booted up it was off, i re plugged the USB and it came on. This time it booted up, nothing. i found this thread and followed these instructions and it worked. However that was short lived, and i moved it from one USB slot to another and it wont come on again, even if i retry this step. Link to comment Share on other sites More sharing options...
2J4YZ Posted November 7, 2018 Share Posted November 7, 2018 I have this same issue with lighting settings not persistent on the MM800 and have had this issue for the 2 years I've owned 2 different MM800s and have received no solution, although I have tried very many things. Just posting here to second that this is a very annoying issue. Link to comment Share on other sites More sharing options...
xxric1993xx Posted November 7, 2018 Author Share Posted November 7, 2018 I have this same issue with lighting settings not persistent on the MM800 and have had this issue for the 2 years I've owned 2 different MM800s and have received no solution, although I have tried very many things. Just posting here to second that this is a very annoying issue. Sadly nothing helped for me with my old rig. Since i built my new computer from the scratch two months ago (every thing new), it works now, and never had an issue. I really can't tell where the problem with the old system (wrong / misfunctional / old drivers, usb ports, mainboard, software...) was, but now it works without a second misfunctioning on the new rig. Link to comment Share on other sites More sharing options...
c-attack Posted November 7, 2018 Share Posted November 7, 2018 Sadly I have been there too, with a USB sound issue on a older system I could never shake off. No number of fresh OS installs or drive wipes would do it. While I could never prove it, I wondered quite a bit about the board. Took the old stuff off, jacked into the new one, never a problem again. These kinds of issues are really infuriating and drain the life out of you during the problem solving process. Link to comment Share on other sites More sharing options...
Masonx23 Posted December 21, 2018 Share Posted December 21, 2018 I can confirm that I also have this problem. Link to comment Share on other sites More sharing options...
2J4YZ Posted February 9, 2019 Share Posted February 9, 2019 Sadly nothing helped for me with my old rig. Since i built my new computer from the scratch two months ago (every thing new), it works now, and never had an issue. I really can't tell where the problem with the old system (wrong / misfunctional / old drivers, usb ports, mainboard, software...) was, but now it works without a second misfunctioning on the new rig. I ended up reformatting my PC and only installing iCUE before anything. Still the same issue. I'm curious about your specs on the old build. I have an ASUS Z-170A. I can't think of anything else that would be the issue. I'm thinking its a BIOS issue, mobo usb or something. Link to comment Share on other sites More sharing options...
xxric1993xx Posted February 9, 2019 Author Share Posted February 9, 2019 I ended up reformatting my PC and only installing iCUE before anything. Still the same issue. I'm curious about your specs on the old build. I have an ASUS Z-170A. I can't think of anything else that would be the issue. I'm thinking its a BIOS issue, mobo usb or something. the old system was a - asrock z68 xtreme gen3 - amd radeon r9 290 - 16gb ddr3 ram sektor5+gskill - i7-2600k Link to comment Share on other sites More sharing options...
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