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Keyboard Malfunction


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Not sure if this has been posted, but I can't find an answer to my issue so sorry if im wasting time on a new thread..


I recently bought a Strafe rgb silent keyboard and have followed the instructions in installing the drivers but the keyboard won't work.. i've gotten a few pop up notifications from windows telling me the usb connection malfunctioned and my keys are just blinking randomly. i've tried different usb ports both 3.0 and 2.0 but nothing is working.. my bios screen shows the keyboard is connected it's just not functioning.. any ideas how i can fix this?

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