Schwinni Posted October 11, 2014 Share Posted October 11, 2014 @Erkan: Like Jason said, the new version of CUE fixes the non lit keys with all layouts. I can confirm that it works. Regarding thw firmware update: Since the pop up on every start was getting on my nerves I just tried it and installed the "normal" 1.13 offered by CUE. The keyboard is still a K70 RGB and the pop doesn't appear when starting CUE. So, you can do the update. :) Link to comment Share on other sites More sharing options...
BillRathbone Posted October 11, 2014 Share Posted October 11, 2014 Corsair Tech Support should be able to talk you through the process of installing the correct firmware "manually". Link to comment Share on other sites More sharing options...
Schwinni Posted October 11, 2014 Share Posted October 11, 2014 BillRathbone, if your answer was for me: I already went through the procedure. What was really annoying after the update was that CUE said on every start that there would be a new firmware version available (K70RGB_app113.bin), although 1.13 was already installed via the "manual" update (K70RGB_bld011_app113.bin). That's why I asked if we (MX Brown owner with K70RGB_bld011_app113.bin) could or should install the "normal" 1.13. Since I got no answer I just did so and the (positive) result is that the keyboard is still recognized as K70 RGB and CUE doesn't nag about a new firmware (actually the same version) on every start. ;) Link to comment Share on other sites More sharing options...
BillRathbone Posted October 11, 2014 Share Posted October 11, 2014 No, it was for others where the k70 is being "recognized" as a k95. The firmware update nag dialog will be fixed in release 1.2.x, which should be out by the end of the month. Link to comment Share on other sites More sharing options...
Hairwaffle Posted October 11, 2014 Share Posted October 11, 2014 Ive got the same issue, my K70 (MX Brown, Nordic layout) showing up as a K95. Ive tried to update to 1.13, bootloa. 0.09 twice. Made a ticket. Ticket Number 6534194 Link to comment Share on other sites More sharing options...
BillRathbone Posted October 12, 2014 Share Posted October 12, 2014 Tech support can talk you through the manual update process. Are you running software 1.1.56? Link to comment Share on other sites More sharing options...
Valandur Posted October 12, 2014 Share Posted October 12, 2014 Hi there, I'm running v1.1.56 of the CUE and would really like to resolve this K70 being identified as a K95. I have a K70 (MX Brown, UK layout). I also have a ticket opened for the last few days: 6533261 Any chance you could help me with this manual update process? Link to comment Share on other sites More sharing options...
Troyathy Posted October 13, 2014 Share Posted October 13, 2014 Same thing here. K70, Blues, US Layout. I haven't heard anything on my ticket (#6532603) for several days. I am assuming that it is because it is due to the weekend and the holiday. Any updates on the situation would be great. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair James Posted October 13, 2014 Corsair Employee Share Posted October 13, 2014 If any of you have issues with this, please open a ticket and reply here with the number. I will have one of our tech support agents contact you personally to resolve the issue. Link to comment Share on other sites More sharing options...
ColtoN899 Posted October 17, 2014 Share Posted October 17, 2014 I have the same problem. My K70 is recognized as a K95. Ticket #: 6536967 Link to comment Share on other sites More sharing options...
Corsair LeChuck Posted October 17, 2014 Share Posted October 17, 2014 I have the same problem. My K70 is recognized as a K95. Ticket #: 6536967 Hi ColtoN899 please check your ticket. For those having this particular issue, please submit an RMA request at http://corsair.force.com and include in the subject 'K70 Recognized as K95' so that we can assist you on this matter. Link to comment Share on other sites More sharing options...
ColtoN899 Posted October 17, 2014 Share Posted October 17, 2014 Hi ColtoN899 please check your ticket. For those having this particular issue, please submit an RMA request at https://corsair.secure.force.com and include in the subject 'K70 Recognized as K95' so that we can assist you on this matter. I've replied to the ticket. I'm available to talk right now. Link to comment Share on other sites More sharing options...
Corsair LeChuck Posted October 17, 2014 Share Posted October 17, 2014 I've replied to the ticket. I'm available to talk right now. Your issue has been resolved. For those having this particular issue please ensure to submit an RMA request at http://corsair.force.com and in the subject please title it 'K70 Recognized as a K95' Link to comment Share on other sites More sharing options...
Kricke Posted October 19, 2014 Share Posted October 19, 2014 Your issue has been resolved. For those having this particular issue please ensure to submit an RMA request at https://corsair.secure.force.com and in the subject please title it 'K70 Recognized as a K95' If any of you have issues with this, please open a ticket and reply here with the number. I will have one of our tech support agents contact you personally to resolve the issue. I have the exact same problem ticket #6537673 Link to comment Share on other sites More sharing options...
Corsair LeChuck Posted October 20, 2014 Share Posted October 20, 2014 I have the exact same problem ticket #6537673 Hi Kricke, I will be contacting you on Monday to resolve this issue. Thank you for your patience. Link to comment Share on other sites More sharing options...
St3v3oh Posted October 21, 2014 Share Posted October 21, 2014 I wish someone had just posted the solution :( Not getting my password from the support-registration.. Link to comment Share on other sites More sharing options...
Valdiralita Posted October 21, 2014 Share Posted October 21, 2014 I tired to create an account there but I get no email.. Link to comment Share on other sites More sharing options...
St3v3oh Posted October 21, 2014 Share Posted October 21, 2014 Friend tried creating an account too - no email either. Do you guys have a server problem? Seems like it D: Link to comment Share on other sites More sharing options...
Mahrdrak Posted October 21, 2014 Share Posted October 21, 2014 I have the same Problem. Ticket number is 6538619. Link to comment Share on other sites More sharing options...
St3v3oh Posted October 21, 2014 Share Posted October 21, 2014 Contacted support via Email - #6538500 Link to comment Share on other sites More sharing options...
Valdiralita Posted October 21, 2014 Share Posted October 21, 2014 Contacted support via Email - #6538500 What Email did you use? Link to comment Share on other sites More sharing options...
St3v3oh Posted October 22, 2014 Share Posted October 22, 2014 email removed Link to comment Share on other sites More sharing options...
Corsair LeChuck Posted October 22, 2014 Share Posted October 22, 2014 email removed Please go to https://corsair.secure.force.com to submit an RMA request so that we may assist you through there. I have the same Problem. Ticket number is 6538619. I went ahead and replied back to your ticket. Please login and add a comment to reply back. Link to comment Share on other sites More sharing options...
St3v3oh Posted October 22, 2014 Share Posted October 22, 2014 Ticket #6538897 Link to comment Share on other sites More sharing options...
St3v3oh Posted October 22, 2014 Share Posted October 22, 2014 Ticket resolved! Awesome guy helped me solve it! Thanks a lot <3 Link to comment Share on other sites More sharing options...
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