Valdiralita Posted October 22, 2014 Share Posted October 22, 2014 Ticket # 6539025 EDIT: Fixed in under 2h. That was fast! Link to comment Share on other sites More sharing options...
CubeEnergy Posted October 24, 2014 Share Posted October 24, 2014 How do they fix the problem? Link to comment Share on other sites More sharing options...
Valdiralita Posted October 24, 2014 Share Posted October 24, 2014 They tell you how to do it. Basically you put your keyboard into a special "recovery mode" and replace the firmware which they will send you. Link to comment Share on other sites More sharing options...
dare83 Posted October 27, 2014 Share Posted October 27, 2014 I have the same Problem. Ticket number is 6540731 :[pouts: Link to comment Share on other sites More sharing options...
Oatyflapjack Posted October 29, 2014 Share Posted October 29, 2014 Same problem here, pretty disappointed after waiting over a month from order to delivery! :( Support ticket no. 6541432. Please help! Link to comment Share on other sites More sharing options...
Oatyflapjack Posted October 29, 2014 Share Posted October 29, 2014 All sorted now, had a call from support to talk through the fix. Make sure you have a pin or similar handy! Link to comment Share on other sites More sharing options...
Corsair Employees Corsair James Posted October 30, 2014 Corsair Employees Share Posted October 30, 2014 Great to hear everyone getting their issue resolved. If anyone hasn't had their ticket replied to, feel free to PM me with your ticket number. Link to comment Share on other sites More sharing options...
hydrog3n Posted December 10, 2014 Share Posted December 10, 2014 having the same issue ticket number: 6558388 Link to comment Share on other sites More sharing options...
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