Mojjoh Posted November 16, 2016 Share Posted November 16, 2016 Okay, so my problem started a few months ago on an old generic keyboard that I was using. I had been gaming and all of the sudden, out of nowhere, every single key on the keyboard began to type multiple, different letters. I thought it was just the keyboard dying, so I bought a nicer one(Corsair K70). I've had it for about a month now, but now I have the same problem. While in the same exact game I had been playing on my old keyboard (DayZ) certain keys started acting up. But this time, it's only a few keys, and not every single one. AND, while I was writing this same exact thread last night on a different keyboard, it fixed itself, but now, the next day, it started up again while in a game. I have tried everything from language settings, to BIOS updates, installed new drivers, nothing works. I'll give you an example of the keys that are acting up. P = iop[eqrtuwy Enter = \] 0 = 4512367890-` . = bmnv,./CXZ| ; = FGHJKL;'ADS These are the only keys that this is happening to. I havent spilled any liquid on the keyboard, I've taken great care of it. I popped they keys off and everything looks normal. Hope you guys can help me out. Thanks. :) More about : keyboard typing random letters gaming Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted November 17, 2016 Corsair Employee Share Posted November 17, 2016 Do you have another computer to try the keyboard on? If the first keyboard was having similar problems, the problem is likely elsewhere and not the peripherals. Link to comment Share on other sites More sharing options...
Mojjoh Posted November 17, 2016 Author Share Posted November 17, 2016 Yes, I plugged it into my laptop last night and the issue didnt go away. Link to comment Share on other sites More sharing options...
Toasted Posted November 17, 2016 Share Posted November 17, 2016 Have you tried moving the polling switch to BIOS mode? Does it do the same thing? Link to comment Share on other sites More sharing options...
dendo126 Posted November 17, 2016 Share Posted November 17, 2016 OP there is another thread with the same issues. One guy was able to temporarily fix it by toggling the advanced button in CUE. Nothing has worked for me and mine is doing it right out of the box Link to comment Share on other sites More sharing options...
artv Posted November 17, 2016 Share Posted November 17, 2016 So - odd - just had the exact same issue on a K70 Lux Red back light! Even connected to another computer. Flicked switch to BIOS and then back to 1000 and ok now! Hoping it's something to do with recent firmware update. Link to comment Share on other sites More sharing options...
Mojjoh Posted November 17, 2016 Author Share Posted November 17, 2016 UPDATE - Left the keyboard unplugged all night and all day today. Plugged it in and everything is back to normal for the time being. No idea what's going on, so weird that lots of people are having the same issue. Link to comment Share on other sites More sharing options...
Mohsenadel Posted November 28, 2016 Share Posted November 28, 2016 happened to me today then the numpad wont work and then the brightness button wont work so i restarted the pc but same after unpluging it and replug the usb worked fine but i want to know what happened i mean what is the reason for that Link to comment Share on other sites More sharing options...
dhor Posted December 3, 2016 Share Posted December 3, 2016 Mine is doing the exact same thing. Why is this still on the market if it malfunctions for so many people? Anyone got a real fix, or did Coirsair report anything on the problem? Link to comment Share on other sites More sharing options...
Toasted Posted December 5, 2016 Share Posted December 5, 2016 It will be best to put in a support ticket with Corsair as they may be able to diagnose the issue with you. https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
hongkongphoo3y Posted December 27, 2016 Share Posted December 27, 2016 I'm having the exact same issues as OP with the responses to those keys. I can't seem to identify what triggers the issues and stops it. I've owned the keyboard for a week, and it's happened to me twice. Both times I had to switch keyboards, and both times I switched back the problem continued and then randomly stopped---without a clear trigger. The issue happened before I installed CUE. Problem persisted after I installed CUE. Tried restarting, adjusting BIOS refresh thingy and changing USB ports. None of these things worked. Today---after trying all the things above, I kept hitting the key 'p' in notepad and after 10 displays of random letters it stopped. Link to comment Share on other sites More sharing options...
Grapefruit8706 Posted December 27, 2016 Share Posted December 27, 2016 I've been having the same problem with a k70 lux with red backlighting. It even outputs the exact same strings of characters for those specific keys. So far I've been unable to find a solution. It does the same thing on my laptop and tablet. Link to comment Share on other sites More sharing options...
Grapefruit8706 Posted December 28, 2016 Share Posted December 28, 2016 I put a ticket in and I can confirm the solution below worked for me. 1 - Uninstall the Corsair CUE software and any other previous Corsair software installations. (Located in Control Panel > Programs and Features) 2 - Hold the windows key and press "R" to open the windows run command 3 - Type in %APPDATA% and press enter 4 - Delete the Corsair Folder (backup any settings or profiles if you wish by saving it somewhere else) 5 - Run a registry cleaning software such as CCleaner (Run registry scan and fix all issues, backup the registry if you like) 6 - Restart your system 7 - Install the Corsair software only for your specific hardware http://softwaredownloads.corsair.com/Files/Gaming-Keyboards/CorsairUtilityEngineSetup_2.7.78_release.msi Link to comment Share on other sites More sharing options...
Nevpaurion Posted December 28, 2016 Share Posted December 28, 2016 Wow, I'm having the same exact issue with my Rapidfire K70 as well! I will give Grapefruit's solution a try. I'm hoping we don't have to do this regularly... [ame]https://youtu.be/3UFiqRU6pTg[/ame] Link to comment Share on other sites More sharing options...
Nevpaurion Posted December 28, 2016 Share Posted December 28, 2016 Do you have another computer to try the keyboard on? If the first keyboard was having similar problems, the problem is likely elsewhere and not the peripherals. I've tried on two different machines, same issue. This doesn't happen with my back up Azio mechanical keyboard. [ame]https://youtu.be/3UFiqRU6pTg[/ame] Link to comment Share on other sites More sharing options...
Trevs Posted December 29, 2016 Share Posted December 29, 2016 I noticed after spamming f12 a couple times the problem was fixed. Although, after figuring it out, making an account etc the problem was back. I'm not sure if its just my keyboard but hitting f12 a couple times seems to give some temporary relief lol Link to comment Share on other sites More sharing options...
Nevpaurion Posted December 29, 2016 Share Posted December 29, 2016 I noticed after spamming f12 a couple times the problem was fixed. Although, after figuring it out, making an account etc the problem was back. I'm not sure if its just my keyboard but hitting f12 a couple times seems to give some temporary relief lol This fix in another thread by Grapefruit has worked for me for about 2 days now and counting: If some of your keys are typing random strings of letters the fix below worked for me. 1 - Uninstall the Corsair CUE software and any other previous Corsair software installations. (Located in Control Panel > Programs and Features) 2 - Hold the windows key and press "R" to open the windows run command 3 - Type in %APPDATA% and press enter 4 - Delete the Corsair Folder (backup any settings or profiles if you wish by saving it somewhere else) 5 - Run a registry cleaning software such as CCleaner (Run registry scan and fix all issues, backup the registry if you like) 6 - Restart your system 7 - Install the Corsair software only for your specific hardware http://softwaredownloads.corsair.com...78_release.msi 1 Link to comment Share on other sites More sharing options...
Nevpaurion Posted December 30, 2016 Share Posted December 30, 2016 This only worked for 2 days. Upon boot up this morning both machines are showing the keyboard has this same issue. Creating RMA for this... Link to comment Share on other sites More sharing options...
malibujoey Posted January 14, 2017 Share Posted January 14, 2017 me too! :eek: Love this keyboard but had the same issue. Push the "0" key and it autofilled random numbers. No rhyme or reason. Brand new keyboard. Had CUE installed and then a tech at Corsair it's not needed for the K70 RED ONLY keyboard. Just RGB. So I uninstalled it. Filed a ticket with Corsair. Also reset the BIOS switch. Sounded like the keyboard re-initialized then worked fine. Hope this isn't an ongoing issue. Keyboard is awesome. Link to comment Share on other sites More sharing options...
malibujoey Posted January 14, 2017 Share Posted January 14, 2017 If we're typing into a DOS command line - can you type exactly what we type to delete these folders? My MSDOS is rusty and I need the exact command line to type. Thanks:D: This fix in another thread by Grapefruit has worked for me for about 2 days now and counting: If some of your keys are typing random strings of letters the fix below worked for me. 1 - Uninstall the Corsair CUE software and any other previous Corsair software installations. (Located in Control Panel > Programs and Features) 2 - Hold the windows key and press "R" to open the windows run command 3 - Type in %APPDATA% and press enter 4 - Delete the Corsair Folder (backup any settings or profiles if you wish by saving it somewhere else) 5 - Run a registry cleaning software such as CCleaner (Run registry scan and fix all issues, backup the registry if you like) 6 - Restart your system 7 - Install the Corsair software only for your specific hardware http://softwaredownloads.corsair.com...78_release.msi Link to comment Share on other sites More sharing options...
Grapefruit8706 Posted January 14, 2017 Share Posted January 14, 2017 For anyone finding that the mentioned fix only works temporarily, I think the best option might be to replace the keyboard if possible. On my keyboard the problem returned after a week or so and I ended up sending it back and getting a replacement which has been working fine. I followed up on my original ticket where they suggested a couple fixes including the one I mentioned earlier and they agreed that it should just be returned if the problem persists. Link to comment Share on other sites More sharing options...
malibujoey Posted January 15, 2017 Share Posted January 15, 2017 I don't know. If you have to replace a new keyboard means the product sucks. I doubt these keyboards are defective. I think it's a software issue. Corsair did screw up and not make it clear you should not use the CUE for the Lux K70 RED ONLY keyboard. It's designed for the RGB. So I accidentally downloaded this thinking I needed it because I couldn't find a RED ONLY manual on their web site. It steered me to the RGB manual. Big mistake. So that CUE software was screwing up the keyboard until they told me I don't need it and so I deleted it. It's just a simple USB connection. There's no software driver for the K70 that I can tell. The BIOS switch flip solved it for me. Keyboard is only 2 months old. I'll post what the response is to my ticket request. Link to comment Share on other sites More sharing options...
RatedRay Posted January 18, 2017 Share Posted January 18, 2017 I'm not 100% sure Joey ; the keyboard definitly has a problem, as it is not local to the computer. When I branched the keyboard to an old computer, it still had the problem, at the very launch of the OS. Maybe the software downloaded something right into the keyboard, and now the keyboard is messed up. That's the only thing possible in my eyes. And the bug is very odd. Typing one specific letter makes you write the whole line of characters, in a random order. And it happens to the letters on a same column. It's very, very odd. Link to comment Share on other sites More sharing options...
malibujoey Posted January 18, 2017 Share Posted January 18, 2017 Corsair just responded to my ticket that they will replace my keyboard. So perhaps there's a bug or defect in the product but I love the keyboard so I will replace it. Link to comment Share on other sites More sharing options...
Grapefruit8706 Posted January 19, 2017 Share Posted January 19, 2017 (edited) I'm thinking it is an issue with the keyboard because after mine was replaced I have been using it with CUE to set up macros and there hasn't been any issue. My first keyboard had the original issue on multiple devices with and without CUE. I have even tried changing the lights to ripple and wave even though it's all just red LEDs and the new keyboard still works fine. It's shows up in the software as a k70 LUX with red backlight so the software looks like it is supposed to work with this model. The box for the keyboard says it is compatible with CUE on the outside and it is a red LED specific box so I don't know why they would say it's only for the RGB boards. Edited January 19, 2017 by Grapefruit8706 Link to comment Share on other sites More sharing options...
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